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Sykora Family Ford

(130 reviews)

Reviews

(130 reviews)

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I bought two F-150s in the past 10 years from Sykora

I bought two F-150s in the past 10 years from Sykora Family Ford in West, Texas. They are always friendly and take care of their customers. They go the extra mile in providing service, whether it is for oil changes or new tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ronnie, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

I was given an appointment within a day as I had a slow

I was given an appointment within a day as I had a slow leak in a tire. I made the decision to replace all the tires at the time. The tires were promptly ordered and available the next afternoon. Within 45 minutes, I was on my way. Thank you Kyle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joel, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

I feel very comfortable taking my car to this local Ford

I feel very comfortable taking my car to this local Ford dealership. As a single woman I like knowing the service is above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Catherine, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

Fast response, courteous, picked up my car from home and

Fast response, courteous, picked up my car from home and returned it. Repairs were completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Deborah, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Had an amazing experience and loved working with Clint!

Had an amazing experience and loved working with Clint! Will definitely shop with you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Sykora Family Ford

This is the only dealership I will go to for repairs or to buy a new vehicle. The service that they give is outstanding, and that is one of the main reasons I do not plan to go to another dealership. After the first visit, they will greet you by your name. They go out of their way to make sure you leave as a satisfied customer. I would highly recommend them to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Georgia, thank you for leaving such a great review and high star rating. At Sykora Family Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Ford Service

Rick has been my service writer for several years now. He is the most helpful guy I have ever dealt with at a dealership. Happy, courteous, knowledgeable, and friendly, are just the highlights of his customer service. He makes the whole experience better whether you are there for service or repairs. He is the reason Sykora does all my Ford service or repairs. They have even worked on our old Mach I mustang for us. We just recently move all our tire purchases over from Discount Tire to Ford at the advice of Rick. Ford is not only competitive in price but their ability to honor a warranty nationwide is phenomenal. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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ljgrimm36@gmail.com

All of my visits to Sykora Family Ford have always been very pleasant and the Quick Lane staff are very capable and pleasant to do business with. I have been a customer for about 30 years. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Laurann, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Sykora Family Ford

Amazing Service they made the process very easy and great customer service every one was incredible, knowledgeable, and incredibly nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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sykora family ford

good friendly people helpful sales team good atmosphere

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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