Bill Jackson Chevrolet Cadillac Buick GMC

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Reviews

4.9
16 lifetime reviews.
  • BUYING EXPERIENCE AT BILL JACKSON

    I haven't done business with a car dealership in over (30) years because of the hassle you had to go through just to get the bottom line price on ...


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    I haven't done business with a car dealership in over (30) years because of the hassle you had to go through just to get the bottom line price on a vehicle. This time it was very different to my surprise. I seen on a web site a 2015 Chrysler Town and Country that Bill Jackson had on their lot in Troy Al. I made a call about the van and asked for a cash walking out the door price. The price and deal was made over the phone to also my surprise without any going back and forth. My wife and I drove (130) miles to the dealership the next day and the van was already sitting out front. The salesman that help us and went over all the feature with my wife and I was salesman Mr. Sam Johnson. He was very helpful and patient with us both. Mr.Jamie Myrick the Finance Manager was also very helpful in going through with us and explaining all the paper work. We decided to purchase an extended warranty which Mr Myrick took time to go over the different options that were available to us. He was most helpful in this endeavor. Before we left Mr Johnson seen to it that their people detailed the van and as an added Bonus the dealership gave us a full tank of gas. I know in any business you will come across people that you are unable to please. But not this time. Again I must say this was the best experience at a dealership I have ever had in the over (50) years of buying and trading vehicles, Thank you Bill Jackson in Troy Al.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • excellence ambiance

    I was treated like a human being. The most that I can say is excellent service, and I will like to purchase my next car for Bill Jackson.


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    I was treated like a human being. The most that I can say is excellent service, and I will like to purchase my next car for Bill Jackson.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great group to work with!!

    Mickey was very easy to work with and Very accommodating of our time and children. Jamie in finance was equally professional and very knowledgable...

    Dealer Response

    Thank you so much for taking the time to write such great feedback, Joseph. Congratulations on your new purchase! Our primary focus is to provide ...


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    Mickey was very easy to work with and Very accommodating of our time and children. Jamie in finance was equally professional and very knowledgable of products and options. Both should be commended for their professionalism, ethics and efforts to make our purchase so smooth.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write such great feedback, Joseph. Congratulations on your new purchase! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mickey and Jamie were able to satisfy that. If you have any questions or concerns regarding your new vehicle, please feel free to contact us. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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