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Sewell Ford Lincoln

(2,311 reviews)
2017 state dealer award
View 7 awards
2017 state dealer award 2014 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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(2,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sewell Ford Lincoln from DealerRater.

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24 expedition,panoramic glass just completely shattered,

24 expedition,panoramic glass just completely shattered, glass landing on my children! Nothing hit it! I took it in for a tech to check it out and they told me a rock hit it! I guess they don't know Ford is being sued for unexpected panoramic glass bursting, not only did this ruin our vacation but now I'm stuck having to pay thousands of dollars for their poorly built designs!! I hate Ford first and last time buying their Junk!!!

24 expedition,panoramic glass just completely shattered,

24 expedition,panoramic glass just completely shattered, glass landing on my children! Nothing hit it! I took it in for a tech to check it out and they told me a rock hit it! I guess they don't know Ford is being sued for unexpected panoramic glass bursting, not only did this ruin our vacation but now I'm stuck having to pay thousands of dollars for their poorly built designs!! I hate Ford first and last time buying their Junk!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Told me that they had a truck available made the deal

Told me that they had a truck available made the deal with them locked it in filled out the credit report they called me back and said oh that truck was sold yesterday, we do have this one here. well thanks it has about NO$10,000 worth of damage from a WRECK t-bone.

Told me that they had a truck available made the deal

Told me that they had a truck available made the deal with them locked it in filled out the credit report they called me back and said oh that truck was sold yesterday, we do have this one here. well thanks it has about NO$10,000 worth of damage from a WRECK t-bone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I tried to get more information about a used truck to

I tried to get more information about a used truck to include photos of the interior. They never provided any and claimed it was being serviced. They tell me later that it was sold and tried to sell me something else. Bait and switch

I tried to get more information about a used truck to

I tried to get more information about a used truck to include photos of the interior. They never provided any and claimed it was being serviced. They tell me later that it was sold and tried to sell me something else. Bait and switch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Sarah was great!

Sarah was great! Excellent customer service and communication. I definitely recommend Sarah and Sewell Ford.

Sarah was great!

Sarah was great! Excellent customer service and communication. I definitely recommend Sarah and Sewell Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I spent tons of time trying to car shop I have to say

I spent tons of time trying to car shop I have to say Sarah Rider was exceptional. I ran a cross a ton of shady people and Sarah was honest 100% and went out of her way to run numbers multiple vehicles and met me at her other store to show me the vehicle. She is a true professional I highly recommend if you are looking for a car go see Sarah

I spent tons of time trying to car shop I have to say

I spent tons of time trying to car shop I have to say Sarah Rider was exceptional. I ran a cross a ton of shady people and Sarah was honest 100% and went out of her way to run numbers multiple vehicles and met me at her other store to show me the vehicle. She is a true professional I highly recommend if you are looking for a car go see Sarah

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Trade

Salesperson really tried to help me, but I felt the trade for my 22 elevation with less than 25,000 miles was too low for what I was trying to purchase. That number was under 50 thousand for the new purchase. The trade was still below about 2-3 thousand less than other dealerships in town, but at least they tried. I just can’t go into a thousand dollars a month vehicle and still have to do insurance etc. I don’t often find vehicles that just yell at me, and just wish between the dealer ship and my bank things could have come together

Trade

Salesperson really tried to help me, but I felt the trade for my 22 elevation with less than 25,000 miles was too low for what I was trying to purchase. That number was under 50 thousand for the new purchase. The trade was still below about 2-3 thousand less than other dealerships in town, but at least they tried. I just can’t go into a thousand dollars a month vehicle and still have to do insurance etc. I don’t often find vehicles that just yell at me, and just wish between the dealer ship and my bank things could have come together

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Every body was very helpful And respectful with a lot of

Every body was very helpful And respectful with a lot of class a number one team

Every body was very helpful And respectful with a lot of

Every body was very helpful And respectful with a lot of class a number one team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very professional Very helpful was no surprises of any

Very professional Very helpful was no surprises of any kind and appreciated that Will b bak

Very professional Very helpful was no surprises of any

Very professional Very helpful was no surprises of any kind and appreciated that Will b bak

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great people!

Great people! Awesome salespeople, would definitely buy a car from Amilei soon! She put me in a car thats great for me!

Great people!

Great people! Awesome salespeople, would definitely buy a car from Amilei soon! She put me in a car thats great for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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They treat me like I matter!

They treat me like I matter!! They are prompt & go above & beyond!! Thank you!!

They treat me like I matter!

They treat me like I matter!! They are prompt & go above & beyond!! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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