Reviews
Write a reviewI have not had any problems with this dealership’s
I have not had any problems with this dealership’s service department I get in and out and if they cannot get to me timely they offer a ride to where I need to be.
I have not had any problems with this dealership’s
I have not had any problems with this dealership’s service department I get in and out and if they cannot get to me timely they offer a ride to where I need to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great and fast service.
great and fast service. glad i made an appointment or i would have waited a lot longer. mentioned a car wash but didn’t happen oh well maybe next time
great and fast service.
great and fast service. glad i made an appointment or i would have waited a lot longer. mentioned a car wash but didn’t happen oh well maybe next time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service provided by Myra, and SERVICE MANAGER Jose
Great service provided by Myra, and SERVICE MANAGER Jose Tejada! I can always count on My TRX getting fast, same day, friendly service. Thank Y'all!!
Great service provided by Myra, and SERVICE MANAGER Jose
Great service provided by Myra, and SERVICE MANAGER Jose Tejada! I can always count on My TRX getting fast, same day, friendly service. Thank Y'all!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My vehicle has been in the shop over 18 months.
My vehicle has been in the shop over 18 months. My messages all go without answer and it is clear to me that I will be made to pay out of pocket despite having full coverage insurance. I cant get an answer on how MUCH i will be made to pay or when the vehicle will be ready for pick up. This has been going on since March of 2022. My insurance company cannot get ahold of anyone either - this has been going on entirely too long
My vehicle has been in the shop over 18 months.
My vehicle has been in the shop over 18 months. My messages all go without answer and it is clear to me that I will be made to pay out of pocket despite having full coverage insurance. I cant get an answer on how MUCH i will be made to pay or when the vehicle will be ready for pick up. This has been going on since March of 2022. My insurance company cannot get ahold of anyone either - this has been going on entirely too long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this matter to our attention, Alexa. We apologize for any inconvenience or frustration you have experienced regarding your vehicle being in the shop for an extended period of time. We understand how important it is to have clear communication and timely updates throughout the repair process. We will review your case and work on addressing the issues you have raised to ensure a resolution. Thank you for your patience.
Took 4 hours to get an oil change, then my keys were lost
Took 4 hours to get an oil change, then my keys were lost so I waited for an extra 45 min.
Took 4 hours to get an oil change, then my keys were lost
Took 4 hours to get an oil change, then my keys were lost so I waited for an extra 45 min.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
This visit was under an hours amount of time.
This visit was under an hours amount of time. My service was a car inpsection for state registration. The team was quicker than what was originally estimated to me.
This visit was under an hours amount of time.
This visit was under an hours amount of time. My service was a car inpsection for state registration. The team was quicker than what was originally estimated to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review, SOMETHINGROSE. We're glad to hear that your visit for a car inspection for state registration was completed in under an hour. Our team strives to provide efficient service, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out.
Great customer service, Dayana did awesome at helping &
Great customer service, Dayana did awesome at helping & explaining all the feature to our Grand Wagoneer. Management & finance were both friendly too.
Great customer service, Dayana did awesome at helping &
Great customer service, Dayana did awesome at helping & explaining all the feature to our Grand Wagoneer. Management & finance were both friendly too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind review of All American Chrysler Jeep Dodge Ram of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!
Head Lights
All was a good experience while there at the dealership. But, when I got home I realized that the head lights seemed to not have been adjusted. I have sent emails, but no one responds.
Head Lights
All was a good experience while there at the dealership. But, when I got home I realized that the head lights seemed to not have been adjusted. I have sent emails, but no one responds.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate your positive feedback about your dealership visit. We apologize for any inconvenience you may have experienced regarding the adjustment of your headlights. Our team is currently looking into your concern and will follow up with you as soon as possible. Thank you for bringing this to our attention.
Good service.
Good service. Felt like home. Very professional. Was willing to work and get what I asked for.
Good service.
Good service. Felt like home. Very professional. Was willing to work and get what I asked for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience at All American Chrysler Jeep Dodge Ram of Odessa. We are thrilled to hear that you felt at home and received professional service. Our team is dedicated to working with our customers to meet their needs, and we are glad that we were able to provide you with the assistance you requested. We appreciate your feedback and look forward to serving you again in the future.
sales staff
completely satisfied with service and staff while at dealership , would purchase another car from them in future hopefully, keep up the good work , see you next time
sales staff
completely satisfied with service and staff while at dealership , would purchase another car from them in future hopefully, keep up the good work , see you next time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the amazing review Ed! We appreciate your business!
