Reviews
They have good customer service.
They have good customer service. They help you out with what you are looking for and for the color you want
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that our team was able to assist you in finding exactly what you were looking for, including the perfect color. Your satisfaction is our top priority, and your feedback is greatly appreciated.
Everything thing was great.
Everything thing was great. Friendly service and very professional. Very nice waiting area. The coffee machine was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Joe. We're thrilled to hear that you enjoyed our friendly and professional service, as well as our waiting area. It's great to know that you appreciated the coffee machine, too. Your feedback means a lot to us, and we're delighted to have provided you with a positive experience.
Only had couple of problems y'all took great care of me
Only had couple of problems y'all took great care of me and quick,, another item, jus bought new RAM and wanted y'all to swap tires and wheels from my trade in to my new truck, y'all did it bout hour or less, GREAT JOB
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, for sharing your experience. We're delighted to hear that our team was able to take great care of you and handle your requests quickly. It's wonderful to know that you were satisfied with the tire and wheel swap on your new RAM. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
This experience started off well, then went downhill
This experience started off well, then went downhill quickly. Brand new Car was messed up when I bought it. It took me 3 trips back there to get the car fixed. The service employee scratched my dash, and tried to blame it on me. That scratch was never fixed, and I was promised it would be. Along with the scratch on the exterior that my salesman told me he would schedule to be repaired as well. (Never happened) Then all of that to tell me they couldn’t get my car into get fixed for 2 months. One of the managers there is a jerk. He ended up getting my car in to get fixed, but started off hot saying he was going to teach me something until he realized I was a new car buyer, not used. Most people I dealt with were kind and professional. But a few bad encounters with the manager and service crew is why I will never return. I even have a key fob to pick up, but I don’t even care anymore. I’m just happy my car works and I got out of there, I guess that can be too much to ask from this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear that you didn't have a great experience. Please call us at (989) 941-0805 to let us know more about what happened. We sincerely apologize for the inconvenience and frustration you encountered during your visits. Your feedback is extremely valuable to us as we strive to improve our services. We are disheartened to hear about the issues with your vehicle and the interactions that did not meet our standards. We appreciate your acknowledgment of the kindness and professionalism shown by some of our staff, and we regret that other aspects of your experience were not satisfactory. Your comments will be shared with our team to help prevent similar situations in the future.
Andrew in the service center is the BEST!
Andrew in the service center is the BEST! He gets the job done in a timely manner and is very pleasant to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrew in our service center. It's great to know that he provided timely and pleasant service. Your kind words are truly appreciated.
good service and timely matter for oil change when i went
good service and timely matter for oil change when i went in was please with the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you were pleased with the timely service during your oil change. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Very competent service center.
Very competent service center. Thorough. Well stocked. Great place to get some service. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and recommendation. We're thrilled to hear that you had a positive experience with our service center. Our team takes pride in being thorough and well-stocked to ensure we meet our customers' needs. We truly appreciate your feedback and look forward to serving you again in the future.
If you make an appointment to get your vehicle serviced,
If you make an appointment to get your vehicle serviced, it shouldn’t take to long to get serviced. With an appointment you should be in and out in my opinion.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We understand your concern and appreciate your perspective on the service appointment process. Our team strives to provide efficient and timely service to all our customers, and we value your input as it helps us improve our processes.
I was scheduled to meet with Clara and she was so
I was scheduled to meet with Clara and she was so attentive to our needs. The vehicle hunt was also something we thought would take long and she narrowed it down so fast. The purchase process was also very smooth thanks Clara.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Clara at All American Chrysler Jeep Dodge of Midland. We are thrilled to hear that she was attentive to your needs and made the vehicle hunt and purchase process smooth for you. We appreciate your feedback and hope to see you again in the future.
Service was excellent from Andrew Watt and the mechanic
Service was excellent from Andrew Watt and the mechanic fixed the issue in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. We are pleased to hear that Andrew Watt provided you with excellent service and that our mechanic was able to fix the issue in a timely manner. Your satisfaction is our top priority, and we appreciate your feedback.