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J.C. Lewis Ford Savannah

(1,980 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

About our dealership

Here at J.C. Lewis Ford we've been putting customers first since 1912 - that's over 105 years! We're taking huge leaps forward and adapting to what our customers want while maintaining our core principals of transparency integrity and service. The new J.C. Lewis Online Reservation Process is made to work for your shopping needs. Reserve absolutely any vehicle on our lot for up to 48 hours - no more high pressure! Too busy to stop by? We'll bring the vehicle to you for an 'At Home Test Drive'. We know you want a buying experience that's tailored to your specific needs and that's what you'll find at J.C. Lewis Ford.
Proudly Serving Savannah Since 1912

Service center

Phone number (912) 521-9428

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(1,980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I WOULD LIKE TO SPECIFY IN THIS REVIEW THAT ALL PARTIES

I WOULD LIKE TO SPECIFY IN THIS REVIEW THAT ALL PARTIES TO INCLUDE THE FOLLOWING PEOPLE WERE MORE THAN PROFESSIONAL AND TREATED ME LIKE PART OF THEIR TEAM. I JUST PURCHASED A 2020 EXPLORER FROM THE POOLER STORE FROM MEGAN O'RIELY AND I CONTACTED HER TO LET HER KNOW THAT I FOUND A OIL LEAK COMING FROM MY REAR AXEL AND 2 OF THE TIRES ON THE CAR WERE WARPED AND THE TIRES WERE SEPARATING AFTER ONLY 3 WEEKS OF HAVING THE VEHICLE. SHE IMMEDIATELY TOOK ACTION AND GOT ME IN TOUCH WITH PATRICK KENNEDY WHO WELCOMED ME TO THE SAVANNAH STORE AND THEN TOOK ME STRAIGHT TO THE SERVICE TEAM AND HAD ME CHECKED IN AND SET UP WITH THE LOANER. I WAS THEN INTRODUCED TO JOHN GOTTLIEB WHO DID THE WALK THROUGH AND GAVE ME GREAT AND PROFESSIONAL SERVICE. THIS IS WHY I AM GIVING THIS REVIEW 5 STARS. THEY FIXED MY OIL LEAK AND PUT TWO NEW TIRES ON THE FRONT OF THE VEHICLE AND DIDN'T EVEN CHARGE ME THE DEDUCTIBLE, AND COVERED IT ALL UNDER THE BLUE CERTIFIED WARRANTY. MY ONLY ISSUE IS I WAITED A WHOLE WEEK TO GET THIS CAR DELIVERED TO ME, DUE TO BACK ORDERED WINDOW AND I FEEL THESE ISSUES SHOULD HAVE BEEN CAUGHT DURING THE INITIAL INSPECTION OF THE CAR AS THIS WAS SOLD AS A FORD BLUE CERTIFIED USED VEHICLE AND I AM SURE THERE IS SUPPOSED TO BE SOME TYPE OF (100 POINT INSPECTION PROCESS) DONE BEFORE SELLING THE VEHICLE. THIS REALLY MADE THE VACATION WE PLANNED VERY UNSETTLING SINCE WE FOUND THESE ISSUES RIGHT BEFORE OUR TRIP AND WE DECIDED ON THE EXPLORER TO HAVE ROOM TO TRAVEL IN AND HAD TO SETTLE FOR A MAVERICK WHICH I WAS TOLD THAT WAS ALL THEY HAD AND I UNDERSTAND, HOWEVER I JUST WANTED TO POINT OUT THE ISSUES THIS CAUSED TO EMPHASIZE THE SMALL THINGS THAT COULD HELP MAKE YOUR TEAM BETTER.

I WOULD LIKE TO SPECIFY IN THIS REVIEW THAT ALL PARTIES

I WOULD LIKE TO SPECIFY IN THIS REVIEW THAT ALL PARTIES TO INCLUDE THE FOLLOWING PEOPLE WERE MORE THAN PROFESSIONAL AND TREATED ME LIKE PART OF THEIR TEAM. I JUST PURCHASED A 2020 EXPLORER FROM THE POOLER STORE FROM MEGAN O'RIELY AND I CONTACTED HER TO LET HER KNOW THAT I FOUND A OIL LEAK COMING FROM MY REAR AXEL AND 2 OF THE TIRES ON THE CAR WERE WARPED AND THE TIRES WERE SEPARATING AFTER ONLY 3 WEEKS OF HAVING THE VEHICLE. SHE IMMEDIATELY TOOK ACTION AND GOT ME IN TOUCH WITH PATRICK KENNEDY WHO WELCOMED ME TO THE SAVANNAH STORE AND THEN TOOK ME STRAIGHT TO THE SERVICE TEAM AND HAD ME CHECKED IN AND SET UP WITH THE LOANER. I WAS THEN INTRODUCED TO JOHN GOTTLIEB WHO DID THE WALK THROUGH AND GAVE ME GREAT AND PROFESSIONAL SERVICE. THIS IS WHY I AM GIVING THIS REVIEW 5 STARS. THEY FIXED MY OIL LEAK AND PUT TWO NEW TIRES ON THE FRONT OF THE VEHICLE AND DIDN'T EVEN CHARGE ME THE DEDUCTIBLE, AND COVERED IT ALL UNDER THE BLUE CERTIFIED WARRANTY. MY ONLY ISSUE IS I WAITED A WHOLE WEEK TO GET THIS CAR DELIVERED TO ME, DUE TO BACK ORDERED WINDOW AND I FEEL THESE ISSUES SHOULD HAVE BEEN CAUGHT DURING THE INITIAL INSPECTION OF THE CAR AS THIS WAS SOLD AS A FORD BLUE CERTIFIED USED VEHICLE AND I AM SURE THERE IS SUPPOSED TO BE SOME TYPE OF (100 POINT INSPECTION PROCESS) DONE BEFORE SELLING THE VEHICLE. THIS REALLY MADE THE VACATION WE PLANNED VERY UNSETTLING SINCE WE FOUND THESE ISSUES RIGHT BEFORE OUR TRIP AND WE DECIDED ON THE EXPLORER TO HAVE ROOM TO TRAVEL IN AND HAD TO SETTLE FOR A MAVERICK WHICH I WAS TOLD THAT WAS ALL THEY HAD AND I UNDERSTAND, HOWEVER I JUST WANTED TO POINT OUT THE ISSUES THIS CAUSED TO EMPHASIZE THE SMALL THINGS THAT COULD HELP MAKE YOUR TEAM BETTER.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind rating. We appreciate you taking the time out of your day to give us your feedback. If you ever need anything, please come see us again.

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I recently visited JC Lewis Ford to explore the 2025 Ford

I recently visited JC Lewis Ford to explore the 2025 Ford Escape Hybrid, and I had an excellent experience from start to finish. DJ and Sam were my sales associates, and they were friendly, professional, and incredibly thorough throughout the process. They offered great pricing upfront, with no pressure or gimmicks. What really stood out was their willingness to let me take the vehicle home for an extended test drive, which gave me time to really evaluate whether it would be the right fit for my family. Ultimately, I decided not to move forward with the Escape—not because of anything lacking in the dealership experience, but because Ford’s current hybrid lineup doesn’t include a 3-row SUV, which is something I need for my growing family. I also already own a 2017 Escape, so I wasn’t sure the newer model would offer the added space and flexibility I was looking for. I ended up purchasing a Kia Sorento Hybrid elsewhere, but I can’t say enough good things about JC Lewis Ford and especially DJ and Sam. If Ford releases a 3-row hybrid with higher MPG in the future, this dealership will absolutely be my first stop. I highly recommend them to anyone looking for a friendly, customer-focused car-buying experience!

I recently visited JC Lewis Ford to explore the 2025 Ford

I recently visited JC Lewis Ford to explore the 2025 Ford Escape Hybrid, and I had an excellent experience from start to finish. DJ and Sam were my sales associates, and they were friendly, professional, and incredibly thorough throughout the process. They offered great pricing upfront, with no pressure or gimmicks. What really stood out was their willingness to let me take the vehicle home for an extended test drive, which gave me time to really evaluate whether it would be the right fit for my family. Ultimately, I decided not to move forward with the Escape—not because of anything lacking in the dealership experience, but because Ford’s current hybrid lineup doesn’t include a 3-row SUV, which is something I need for my growing family. I also already own a 2017 Escape, so I wasn’t sure the newer model would offer the added space and flexibility I was looking for. I ended up purchasing a Kia Sorento Hybrid elsewhere, but I can’t say enough good things about JC Lewis Ford and especially DJ and Sam. If Ford releases a 3-row hybrid with higher MPG in the future, this dealership will absolutely be my first stop. I highly recommend them to anyone looking for a friendly, customer-focused car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are glad to hear that you had an all-around great experience with us! Your high remarks about our team are truly appreciated, and we will be sure to pass them along.

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The worst Ford dealership I have come across in a

The worst Ford dealership I have come across in a lifetime of Ford ownership. Pick a topic, sales, service, and customer support. EVERY ASPECT IS THE WORST. I hope the owners children end up on welfare.

The worst Ford dealership I have come across in a

The worst Ford dealership I have come across in a lifetime of Ford ownership. Pick a topic, sales, service, and customer support. EVERY ASPECT IS THE WORST. I hope the owners children end up on welfare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We take your comments seriously and would appreciate the opportunity to connect with you to better address your recent experience with us. Please contact us when you are available. Thank you!

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Stella was amazing to work with!

Stella was amazing to work with! Quick to get back with me, and very professional!

Stella was amazing to work with!

Stella was amazing to work with! Quick to get back with me, and very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

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Buying here at J.

Buying here at J.C. Lewis was a great experience .. thanks to viktor avramov and Daniel fraleigh .. they were both great help .. got everything worked out and ready to go in a timely manner .. if you are looking to buy at J.C. Lewis I highly recommend viktor and Daniel

Buying here at J.

Buying here at J.C. Lewis was a great experience .. thanks to viktor avramov and Daniel fraleigh .. they were both great help .. got everything worked out and ready to go in a timely manner .. if you are looking to buy at J.C. Lewis I highly recommend viktor and Daniel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

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Spent the last couple of days trying to buy a vehicle

Spent the last couple of days trying to buy a vehicle from this dealership. After much back and forth, we finally agreed on a deal. So far so good, but then it was time to deal with their financing and sales contract and that is where things went off the rails. I have excellent credit, so the financing shouldn’t have been a problem. The rate they quoted me was way too high, so I told them I would take care of financing myself with my local credit union. Suddenly the interest rate came down to a rate comparable to my credit union. Then things started to do downhill quickly when they keep wanting me to prove my address because we were doing the deal over the phone and email. They already had a copy of my drivers license that had my current address, which has been my address for 25 years. Then they wanted a copy of a utility bill, so reluctantly I sent them a copy, which showed my address. Well they then wanted more and I said no, that this was xx. Then came the sales contract. Normally I X out the part of the contract that deals with arbitration as I don’t want to give up my 7th amendment rights to a trial by judge and jury. They insisted that if I didn’t sign it, that they couldn’t sell me a vehicle. Remember that everything at a dealership is negotiable. If the dealership wants your business badly enough, they won't make you sign that part of the sales agreement. Obviously they didn’t want me as a customer.

Spent the last couple of days trying to buy a vehicle

Spent the last couple of days trying to buy a vehicle from this dealership. After much back and forth, we finally agreed on a deal. So far so good, but then it was time to deal with their financing and sales contract and that is where things went off the rails. I have excellent credit, so the financing shouldn’t have been a problem. The rate they quoted me was way too high, so I told them I would take care of financing myself with my local credit union. Suddenly the interest rate came down to a rate comparable to my credit union. Then things started to do downhill quickly when they keep wanting me to prove my address because we were doing the deal over the phone and email. They already had a copy of my drivers license that had my current address, which has been my address for 25 years. Then they wanted a copy of a utility bill, so reluctantly I sent them a copy, which showed my address. Well they then wanted more and I said no, that this was xx. Then came the sales contract. Normally I X out the part of the contract that deals with arbitration as I don’t want to give up my 7th amendment rights to a trial by judge and jury. They insisted that if I didn’t sign it, that they couldn’t sell me a vehicle. Remember that everything at a dealership is negotiable. If the dealership wants your business badly enough, they won't make you sign that part of the sales agreement. Obviously they didn’t want me as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bob, I appreciate you sharing your experience and understand your frustration regarding the financing and contract process. It’s important for us to respect your rights and preferences, and I’m sorry to hear that this was not reflected in your interactions. Unfortunately, we cannot waive the arbitration, please know that your feedback is valuable, and if you'd like to discuss this further, feel free to reach out via text or call for assistance.

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7th recall not fixed, however if we give them $ 2500.

7th recall not fixed, however if we give them $ 2500.00 they can fix it! Was told they didn’t care who they got the money from us or Ford. Chad Tollison customer service representative.

7th recall not fixed, however if we give them $ 2500.

7th recall not fixed, however if we give them $ 2500.00 they can fix it! Was told they didn’t care who they got the money from us or Ford. Chad Tollison customer service representative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

2022 F150, 7th recall not fixed, however if we give them $ 2500. 00 they can fix it! Was told by Chad, he didn’t care who they got the money from us or Ford. Chad Tollison customer service representative.

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Fantastic experience the sales Team was fantastic,

Fantastic experience the sales Team was fantastic, process was extremely easy and fast. Great service!!! Would highly recommend J.C. Lewis Ford!!

Fantastic experience the sales Team was fantastic,

Fantastic experience the sales Team was fantastic, process was extremely easy and fast. Great service!!! Would highly recommend J.C. Lewis Ford!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for your kind words, we appreciate your feedback and Welcome to the Family!

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I'll be going back again to JC Lewis for Sales and

I'll be going back again to JC Lewis for Sales and Service needs, not because they re always perfect, but because of how they responded when they didn't get it right the first time. I have to get special credit to Jeana, who not only sold us a new truck (which was a very good experience), but also paid attention when our service experience on another Ford F-150 was less than ideal. I'll also give kudos to a service department that takes ownership when they get it wrong and make no excuses. Back to Jeana... I appreciate that she took the initiative to reach out and make sure we were left feeling good about our overall experience, which went far beyond what she had to do in just selling us a truck. Integrity matters, and I experienced that first hand with her.

I'll be going back again to JC Lewis for Sales and

I'll be going back again to JC Lewis for Sales and Service needs, not because they re always perfect, but because of how they responded when they didn't get it right the first time. I have to get special credit to Jeana, who not only sold us a new truck (which was a very good experience), but also paid attention when our service experience on another Ford F-150 was less than ideal. I'll also give kudos to a service department that takes ownership when they get it wrong and make no excuses. Back to Jeana... I appreciate that she took the initiative to reach out and make sure we were left feeling good about our overall experience, which went far beyond what she had to do in just selling us a truck. Integrity matters, and I experienced that first hand with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

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Bought a truck this week.

Bought a truck this week. Was originally dealing with Jeana but that was short lived due to her sh*tty attitude. She was extremely rude, kept interrupting me, and walked away from the desk twice in less than 5 minutes. A sales manager came over to get on the same page as me and I told him then that I would not be doing business with Jeana but still wanted the truck. Jeana needs to find a new job to weasel her way into because sales and customer service is not for her. Absolute worst attitude I’ve ever seen from a salesperson, especially one whose job literally relies on making sales. She needs to be terminated. Jeana definitely earned her rating of 0/10. Fire that useless, rude b****! I was moved to Alana’s desk where she handled all of my questions and concerns with the utmost respect and positive attitude. Alana and her partner Mike truly went above and beyond to ensure this deal went through. From my in person visit, to my texts after purchase, to making sure they retrieved my items in my trade in vehicle that were locked in the glovebox. Alana and Mike are a top tier team and made the experience night and day better. Cannot speak highly enough of both of them. 10/10 for that power team. One bad egg (JEANA!!) nearly caused me to walk out. If you’re considering visiting this dealership, I strongly suggest you ask for Alana or Mike. At the very least, make sure you ask for anyone but Jeana.

Bought a truck this week.

Bought a truck this week. Was originally dealing with Jeana but that was short lived due to her sh*tty attitude. She was extremely rude, kept interrupting me, and walked away from the desk twice in less than 5 minutes. A sales manager came over to get on the same page as me and I told him then that I would not be doing business with Jeana but still wanted the truck. Jeana needs to find a new job to weasel her way into because sales and customer service is not for her. Absolute worst attitude I’ve ever seen from a salesperson, especially one whose job literally relies on making sales. She needs to be terminated. Jeana definitely earned her rating of 0/10. Fire that useless, rude b****! I was moved to Alana’s desk where she handled all of my questions and concerns with the utmost respect and positive attitude. Alana and her partner Mike truly went above and beyond to ensure this deal went through. From my in person visit, to my texts after purchase, to making sure they retrieved my items in my trade in vehicle that were locked in the glovebox. Alana and Mike are a top tier team and made the experience night and day better. Cannot speak highly enough of both of them. 10/10 for that power team. One bad egg (JEANA!!) nearly caused me to walk out. If you’re considering visiting this dealership, I strongly suggest you ask for Alana or Mike. At the very least, make sure you ask for anyone but Jeana.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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