Reviews
I needed to replace my van that was falling apart.
I needed to replace my van that was falling apart. I worked with David. They made it incredibly quick and easy to get into a nicer newer vehicle. My kids love it. I will definitely be back.
I needed to replace my van that was falling apart.
I needed to replace my van that was falling apart. I worked with David. They made it incredibly quick and easy to get into a nicer newer vehicle. My kids love it. I will definitely be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The sales staff at Infiniti of Tucson are amazing.
The sales staff at Infiniti of Tucson are amazing. I went to get my vehicle appraised and they showed me how I could get into a newer vehicle for the same payment! I am now the owner of an all electric vehicle. I absolutely love it! Thank you Brad!
The sales staff at Infiniti of Tucson are amazing.
The sales staff at Infiniti of Tucson are amazing. I went to get my vehicle appraised and they showed me how I could get into a newer vehicle for the same payment! I am now the owner of an all electric vehicle. I absolutely love it! Thank you Brad!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I had a great experience with the sales team.
I had a great experience with the sales team. They were very knowledgeable about the new cars and answered all of my questions. Once I get my financing I’m planning on buying that beautiful QX60 I saw.
I had a great experience with the sales team.
I had a great experience with the sales team. They were very knowledgeable about the new cars and answered all of my questions. Once I get my financing I’m planning on buying that beautiful QX60 I saw.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
We were extremely impressed with our entire sales
We were extremely impressed with our entire sales experience at Infinity of Tucson. Tish, our "5-star" sales rep, went out of her way to ensure all of the 'boxes were ticked' and that we got just the vehicle we wanted at a price that worked for us. The overall experience was outstanding, from when we walked into the showroom to when we departed in our beautiful new vehicle. Everyone we connected with was proud and took their job responsibly. Even though we came from Phoenix, we hope to see our friends at Infinity of Tucson again soon. I can't say enough to express our satisfaction with Infinity of Tucson.
We were extremely impressed with our entire sales
We were extremely impressed with our entire sales experience at Infinity of Tucson. Tish, our "5-star" sales rep, went out of her way to ensure all of the 'boxes were ticked' and that we got just the vehicle we wanted at a price that worked for us. The overall experience was outstanding, from when we walked into the showroom to when we departed in our beautiful new vehicle. Everyone we connected with was proud and took their job responsibly. Even though we came from Phoenix, we hope to see our friends at Infinity of Tucson again soon. I can't say enough to express our satisfaction with Infinity of Tucson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Tish was condescending and acted like she didn’t want my
Tish was condescending and acted like she didn’t want my business. I guess my budget (which was decent) didn’t work for her paycheck. I have purchased plenty of cars, and I have never felt so belittled. She wasn’t rude, but the interaction was very passive aggressive. Just a suggestion, end your email with I will keep an eye out for you instead of if your budget changes reach back out to me.
Tish was condescending and acted like she didn’t want my
Tish was condescending and acted like she didn’t want my business. I guess my budget (which was decent) didn’t work for her paycheck. I have purchased plenty of cars, and I have never felt so belittled. She wasn’t rude, but the interaction was very passive aggressive. Just a suggestion, end your email with I will keep an eye out for you instead of if your budget changes reach back out to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tanisha, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. I read back through your correspondence with Tish and she was nothing but pleasant in her conversations with you. I don't believe them to be passive aggressive. Please feel free to contact our General Sales Manager if you would like to discuss further.
We have always found the employees to be very friendly,
We have always found the employees to be very friendly, courteous, and professional. This is the thrid Infiniti we have purchased from this dealership.
We have always found the employees to be very friendly,
We have always found the employees to be very friendly, courteous, and professional. This is the thrid Infiniti we have purchased from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have always found the employees to be very friendly, courteous, and professional. This is the thrid Infiniti we have purchased from this dealership.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent Service
Cayo is the service manager. He is trustworthy, professional, efficient. I also bring my other vehicle (GMC) to the service department at Infiniti for service.
Excellent Service
Cayo is the service manager. He is trustworthy, professional, efficient. I also bring my other vehicle (GMC) to the service department at Infiniti for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great Service
Always a great experience. Appreciate the service and loaner vehicle. Chris from service is always a pleasure to work with. I'm sure he takes care of all his customersvery well.
Great Service
Always a great experience. Appreciate the service and loaner vehicle. Chris from service is always a pleasure to work with. I'm sure he takes care of all his customersvery well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day and see you soon!
The Best Dealer I’ve Dealt With In Tucson
Damon and Chris are knowledgeable and trustworthy whenever I’ve taken my car in for service or repair. They take the time to explain what’s necessary and work with me to make the repairs as affordable as possible. The waiting area is comfortable, also my car is clean when I pick it up.
The Best Dealer I’ve Dealt With In Tucson
Damon and Chris are knowledgeable and trustworthy whenever I’ve taken my car in for service or repair. They take the time to explain what’s necessary and work with me to make the repairs as affordable as possible. The waiting area is comfortable, also my car is clean when I pick it up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
It has always taken care of my car perfectly.
It has always taken care of my car perfectly. The staff is friendly and very helpful.
It has always taken care of my car perfectly.
It has always taken care of my car perfectly. The staff is friendly and very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!