Reviews
Took my vehicle in for service because I was experiencing
Took my vehicle in for service because I was experiencing some issues. They claimed to have fixed the problem for $1000. Didn't even drive off the lot good before issues persisted. Took it back and they quoted me another outrageous price. At this point I don't trust anything they say because I have already given $1000 with no resolution. I took my vehicle to another dealership for repair.
Took my vehicle in for service because I was experiencing
Took my vehicle in for service because I was experiencing some issues. They claimed to have fixed the problem for $1000. Didn't even drive off the lot good before issues persisted. Took it back and they quoted me another outrageous price. At this point I don't trust anything they say because I have already given $1000 with no resolution. I took my vehicle to another dealership for repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Fowler Buick-GMC 601-914-3422
Best Service
The service department at Fowler's is the best. Always friendly, courteous, and expert service.
Best Service
The service department at Fowler's is the best. Always friendly, courteous, and expert service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your excellent review. We appreciate your business and can't wait to see you again.
Nice Folks!
Exceptional Sales and Service. These folks work together to provide the ultimate car buying experience. You won?t be disappointed!
Nice Folks!
Exceptional Sales and Service. These folks work together to provide the ultimate car buying experience. You won?t be disappointed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us! Thank you so much again for your feedback! We hope you have a great day!
Service at Fowler Buick GMC
I always have a good experience at Fowler. They have courteous and well trained customer service personnel and well trained repair technicians. I can trust my car to their care.
Service at Fowler Buick GMC
I always have a good experience at Fowler. They have courteous and well trained customer service personnel and well trained repair technicians. I can trust my car to their care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fowler Buick-GMC! We look forward to your next visit! Take care!
GMC 3500 recall
I scheduled an appointment to have recalls and my chip installed that was owed to me from GM. Upon arrival I was told that the mechanic was really backed up and that I should leave my truck there. I informed them I lived over 100 miles away and wasnt able to do that. They later said no problem. we would get you in and out within an hour. Then they told me the part wasnt in stock, after waiting almost an hour. I don?t believe they told me the truth about this, because they knew I was going to be upset after traveling a long way to have this maintenance issue corrected.
GMC 3500 recall
I scheduled an appointment to have recalls and my chip installed that was owed to me from GM. Upon arrival I was told that the mechanic was really backed up and that I should leave my truck there. I informed them I lived over 100 miles away and wasnt able to do that. They later said no problem. we would get you in and out within an hour. Then they told me the part wasnt in stock, after waiting almost an hour. I don?t believe they told me the truth about this, because they knew I was going to be upset after traveling a long way to have this maintenance issue corrected.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Jason Carr, thanks again for taking the time to leave us this information about your recent visit. Your feedback helps us improve, so thank you for taking the time to let us know how we did.
Excellent dealership
We bought a 2015 GMC Sierra at Fowler Buick. They were awesome. We had a small issue with the vehicle after the sale we called our sales man Jonny white. He was so nice. The vehicle was sold as is but they didn't hesitate to fix it. This dealership was great in every way. I will definitely buy from them again. Nothing but good things to say about them.
Excellent dealership
We bought a 2015 GMC Sierra at Fowler Buick. They were awesome. We had a small issue with the vehicle after the sale we called our sales man Jonny white. He was so nice. The vehicle was sold as is but they didn't hesitate to fix it. This dealership was great in every way. I will definitely buy from them again. Nothing but good things to say about them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Fowler Buick
I was pleased for my first visit to the service department to get my first oil change and tire rotation.
Fowler Buick
I was pleased for my first visit to the service department to get my first oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Fowler Buick-GMC
Over charged for service I didn’t need $1,321.74
I was very displeased with the service charged for parts that I did not need. I got a text message from Natasha to see how my visit was. I left her a message and didn’t get a response from her to make a complaint. I’m positive that I didn’t need a Condenser which was the initial diagnosis until an hour late I got a phone call and was told The hose was leaking which result in additional charges
Over charged for service I didn’t need $1,321.74
I was very displeased with the service charged for parts that I did not need. I got a text message from Natasha to see how my visit was. I left her a message and didn’t get a response from her to make a complaint. I’m positive that I didn’t need a Condenser which was the initial diagnosis until an hour late I got a phone call and was told The hose was leaking which result in additional charges
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris and Wendy
Dane was great in assisting us on purchasing our Tacoma. Love it.
Chris and Wendy
Dane was great in assisting us on purchasing our Tacoma. Love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel E.
Terry and Dane were very accomodating and made purchasing my new truck very easy. will buy from Fowler again.
Daniel E.
Terry and Dane were very accomodating and made purchasing my new truck very easy. will buy from Fowler again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase