Wagner Cadillac
Wagner Cadillac Hours
Inventory
Special Offers
About Our Dealership
We are the only exclusive Cadillac dealer in East Texas. As your Smith County Cadillac dealer, we strive to provide you
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with the very best selection of new & used vehicles. Wagner Cadillac has the largest Cadillac inventory in the Tyler area and from this website you can browse our vast selection of new Cadillac and Certified Pre-Owned Cadillac vehicles. Wagner Cadillac has an outstanding reputation because we put our customers first.
"Cadillac makes the car...Wagner makes the difference!"
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Service
Oil, Filter Change
$59.95
Wheel Balance
$59.95
Tire Rotation
Complimentary
Multi-Point Inspection
Complimentary
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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February 17, 2020
From start to finish this was by far the best car buying experience I've had! Communication was excellent, the car was exactly as described and there was... zero of the dreaded delay and rigamarole that I've encountered at every other dealership I've bought from. Ask for Mike!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
June 24, 2019
Bought son first truck, they sold us a truck that needed and entire motor job. Lied to us telling us said it was just the FORD TICK and we let them buy... the truck back losing $1200 in the deal. Son is devastated and money wasted.
Does not recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseI apologize for the unfortunate circumstances surrounding your purchase. I assure you, we did not sell you a truck we knew had an engine issue. Wagn...er Cadillac has a long standing reputation for taking care of our customers and selling vehicles with known issues is not how we do business. Unfortunately, vehicles are mechanical in nature and an internal engine problem cannot always be detected during an inspection. This especially applies to vehicles over 100,000 miles. We offered you two options, both of which I think were reasonable and fair. Option one was to replace the engine with a similar mileage engine and provide a free warranty. Option two was to cancel the transaction and refund all of your money. After consideration, I was told you elected to go with option two and have your money completely refunded. I feel like we did everything we could to rectify the situation by refunding every dollar of your transaction. We were also under the impression you were completely satisfied with this resolution when you agreed to it. Thank you, Scott Jordan
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Hassel free transaction. Knowledgeable staff: sales, finance and service. Excellent communication. Any dealership should strive to emulate how Wagner does... business.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseBrett, thank you. We work hard on ensuring a seamless transaction. We look forward to serving you for years to come! ~ Tim C
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November 9, 2018
Service Attendant was very helpful and courteous. I have bought cars from Wagner and had cars serviced and repaired at Wagner Cadillac for several years... and I have always been satisfied with this dealership.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseYour satisfaction is important to us, so we want to sincerely thank you for choosing Wagner Cadillac and we hope to see you again soon! -Bryanah
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October 17, 2018
Dwayne Klien has been my sales representative for better than 10 years and us in if the most outstanding gentlemen I have yet to meet! He is efficient,... honest, exceptional in his customer service approach. He is more like a friend than a sales rep. I drive 200 miles just to trade at Wagner with Dwayne Klein! If you are looking for a Cadillac, I highly recommend him!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseDorothy, thank you for the kind words regarding Dwayne Klein. He is a good man and we are proud of how he represents himself as well as Wagner Cadilla...c. Again, thank you for making the drive and we look forward to seeing you in the future! ~ Tim C
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June 3, 2018
The sales team was courteous and took their time finding the Unicorn of used Cadillac SRX. It had to meet my strict mechanical guidelines and all my wife's... wants as well....for the right price.....She has herself a new to her SRX.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWow! That's awesome! Brian, thank you for working with us to find the right vehicle! And thanks for the great review! ~ Tim C
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May 11, 2018
Friendly and service was completed in a timely manner
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponsePaul, thank you for the wonderful 5 Star Review!!! We truly appreciate you! ~ Tim C
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April 27, 2018
The sales staff is great and helpful. Buying a car is easy and painless. Then after your purchase they really take care of you in service. I have always... had outstanding service at Wagner Cadillac. From the ease if making an appointment to the staff going out of their way to assist with everything needed. Service and repairs are done in a timely manner and affordalbl. I can't see myself going anywhere else.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseBradley, thanks for the FANTASTIC review!!! We are so grateful for your continued loyalty and detailed feedback! Thanks for trusting Wagner Cadillac w...ith all your automotive needs! ~ Tim C
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April 19, 2018
The service department at Wagner along with the sales team is the reason we have bought our last three vehicles there. Great service and products!
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseGordon, we are so humbled by your kind words and wonderful review. Thank you so very much. ~ Tim Capps
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June 23, 2017
After finding the car we wanted on cars.com, Wagner Cadillac provided the smoothest car buying process we’ve ever experienced. After going to other dealerships... in the area and living through the stereotypical “car salesman” experience, we discovered Wagner Cadillac and we don’t regret it! The team at Wagner, including our salesman James Tate, was extremely friendly, trustworthy, and attentive. James even managed to handle most communication through text message, which is the easiest for me at home with a 6 month old baby. To top it off, we got a well priced SUV in amazing condition. We are so thankful for Wagner for keeping the car buying process as stress free as possible! Thank you!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseEmily, thank you so much for taking the time to write of your experience at Wagner Cadillac. We always want to offer an easy, transparent process for ...our customers... especially those with a six month old baby! LOL! Again, thank you for shopping with James Tate and Wagner Cadillac. And thank you for the 5 Star Review!!!