Sewell Chevrolet Buick GMC

Reviews

3.4 out of 5 3.4
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 28, 2018

    Ongoing issue with my front end. They held on to it to make sure it was right. Exceeded my expaectations as always

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2018

    The service was outstanding, the details at the after sell were excellent. GREAT JOB!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 2, 2018

    Clint was superior in service and was great about seeing to all our service needs

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 5, 2017

    Absolutely horrible company to do business with or work for. I wouldn’t recommend these people if they were the last place nonon earth to buy a vehicle.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry to receive this review from a team member who is no longer with our company. We do our best to serve the Andrews Community at the highes...t standard and look forward to helping our customers find the perfect vehicle to fit their needs!

  • 1.0 out of 5
    April 17, 2017

    took my truck in Thursday and got it Friday and now I have to take it back cause they didn't fix it now I have to take it back and I'm going to lose money... about 400 a day

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 4, 2016

    Guys did a great job getting me in and adding some running boards on the truck however the update on teh MyLink system didnt work but that is not their... fault. It is a GM issue with Samsung Note5

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2016

    The staff at Sewell Chevrolet were the best.They have the best selection of vehicles,no need to check anywhere else.They made the purchase easy and quick.Would... definitely recommend this dealership to everyone.Make your next new vehicle purchase a memory to never forget.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2016

    We stopped in Andrews to look at vehicles. Although the dealership did not have what we wanted at the time, but within a week we received a call they had... a new vehicle in he thought we would like. We drove to Andrews and looked at it and bought it. The sales manager, credit manager and salesman were very professional and friendly. Jeff Hatfield went over everything in the vehicle and even called the next day to see if we had any questions. I have already recommended this dealership to a friend and will tell other friends about them too. Awesome service and people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 17, 2015

    I must of try`ed to contact them 4 or 5 times before I was finally able to reach someone that could tell me about the car that I was interested in purchasing... ,Once I finally spoke to a sales person he told me that they entered the price of the car on line all wrong and that it was off by $7000.00 and if I was still interested in purchasing it.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your valuable feedback with us. We are so sorry to hear that you did not have a good experience. We make every ...effort to deliver a positive buying experience. We will make sure to talk about this in our next meeting to address the disconnect and evaluate our internet lead process and ensure this does not happen again. We regretfully missed the opportunity to earn your business, and for that we sincerely apologize. If there is anything I can do for you, please contact me directly at Jeff.saldivar@teamsewell.com

  • 1.0 out of 5
    June 16, 2015

    I sent an email requesting information on a car they did not response, I called them and they were supposed to call me back with the car information but... they never did.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews