Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Arrow Ford Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

Special Offers

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About Our Dealership

Dealer on Cars.com since March 2018

Arrow Ford, Inc. in Abilene, TX, also serving Sweetwater and San Angelo is proud to be an automotive leader in our area.

...

We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Arrow Ford, Inc. has an experienced and reliable Service department that are open extra hours to help fit our customers' hectic schedules and Arrow Ford Inc. offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Stop by and visit us today!

"Arrow The Right Choice....Now More Than Ever!"

Service

Wheel Balance

$39.95 and up*

Oil, Filter Change

$34.95 and up*

Tire Rotation

$19.95 and up*

Air Filter Replacement

$29.95 and up*

RepairPal Certified
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Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
225 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 5, 2018

    Always top professional & friendly service personnel & quality work

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2018

    The team at Arrow were very professional and personal. Elijah Dawson, the salesman, went out of his way to get what we wanted at a price we liked. Andrew... Gilbreath, the Finance Manager, explained clearly the warranty, gap insurance....etc. This is the 2nd Escape we have bought from Arrow. Both times my wife and I were very pleased.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steven, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than hap...py to assist you! Safe travels!

  • August 14, 2018

    Easiest and least stressful car buying experience ever. Outstanding sales person. Car too new to say much, but transitioning from an F-150 to the Escape... was easier than I imagined.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 3, 2018

    The experience with Arrow Ford was great .Our salesmen was such a gentleman everyone was so nice to us.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 14, 2018

    Pretty good experience. Job done in a timely fashion considering how busy they were. Called when ready, no hassles.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, we're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Arrow Ford for all your vehicle needs...! Take care!

  • 5.0 out of 5
    August 7, 2018

    All personnel were friendly. They kept me informed of the progress on my vehicle repair. The work that was done made a huge, positive difference in the... way my vehicle ran. Thanks for a job well done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    July 26, 2018

    Took my truck in for routine maintenance, Tune up, oil change etc. Made my appointment online for 730am, I arrive at the dealership at 720pm, first problem... couldn't find my appointment, this is seems to be a issue everytime you make appointment online or they don't know how to pull it up. I leave my truck and go home, I get a text about 10am (My main concern was a rattling noise coming from the muffler area) from the tech working on my truck that the rattling noise was caused by airbags that were installed in springs in the back of the truck were rusted and had broken off and it would cost me $120.00 to have both of them removed, great remove them problem solved, I get a phone call about 430pm truck is done I pay $950.00 for everything, pull out of the lot get about 1/2 mile down the street and I hear "RATTLING" I keep driving just to make sure and it's getting louder the further I drive. I turn around back to Arrow ford and tell them to fix it, If they test drove it like they said they did it's impossible to miss it. They drove it twice once with my friend and with the Tech, it turned out to be a 5 min fix all it needed was a clamp on the muffler pipe. Not Impressed at all.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dale, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us ...and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (325) 692-9500 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

  • 5.0 out of 5
    July 19, 2018

    Promptly check in and the requested work was done with short waiting time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 12, 2018

    60,000 mile service performed. Done quickly. Staff courteous

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rodney, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happ...y to hear that your experience reflected this.

  • 5.0 out of 5
    June 22, 2018

    Fan motor went out on my 2013 Ford edge and Arrow Ford got it taken care of , Great customer service everytime. Thank you all~

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Timothy, we're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Arrow Ford for all your vehicle need...s! Take care!

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