Arrow Ford

Had the car ready before they thought and did a fantastic job. Always called for updates on the vehicle and I thought that was very nice..

Curz in the quick lane/ shop is very professional and was busy when I arrived and took a moment to look at my tire ...I was in Saturday for oil change and to the gentlemen who waited on me about the tire and he just said it fine ....on Monday I return to arrowford and Cruz actually looked to see if air was leaking ...

My sales person was excellent. She was patient and not pushy through the whole process. The dealer finance team initially communicated that the dealer fees were state required, but then changed their mind when I pointed out that the paperwork says it’s not state required, and they then said it’s a fee the dealer charges on their own.

Very courteous and very polite and professional 😃And I will be back in the future

Had a great experience working with Philip in sales, and Mandy in finance. Honest, down to earth people who made the process of purchasing my new truck a breeze. 10/10 would recommend them to anyone looking for a new vehicle.

Great experience last Saturday buying my new F250. Gavin and the finance folks were all great to work with, that’s the easiest vehicle purchase I think I’ve ever had! Keep up the great work, see y’all soon for accessories!

I brought my vehicle in for a recall notice. Arrow overbooked and my vehicle sat all day w/o being looked at and had to stay the night. Did not hear from anyone, left a message with Jose and never got a call back. Arrow is a big place with a lot going on…that’s why I don’t take my vehicle to Arrow…too big and busy

I loved buying my car there but when I took it in for the oil change it was running good.. When we picked the car up it was jumping when you went to go slow or stop. They said it was my stark plugs. They kelp the car to fix it in the mean time I wanted new tires.Didn't think it would be a problem. It took 7 days to get the tires spark plugs and windshield repaired. I felt like it could have been done in a shorter time. I was paying on a rent car which was adding up but the manager was nice enough to take 3 days off. I was just upset waiting so long on my car and everytime called they would tell me they were working on it I feel like they were keeping it too long. They apologized. I wasn't told from the first how much it would cost. I knew my tires would be high but never guessed the charge for the rest of the work. I hate t happened because I really like your service from all the other times I had to bring it in. I had bought the Perimre protection plan and Was told it covered bummer to bummer.But everthing I ask they say its not covered. I am disappointed. Sorry didn't mean vent on you. I hope to continue using your service hopefully it will be better next visit. Thanks Rebecca Shuler

Repairs and adjustments were well done. Alignment and balance did the trick ref. the vibration.

Horrible quality of service went to take my truck for oil change the day prior I had ran out of window washer fluid and the wanted to charge me to diagnosis saying motor out and line damaged which was false the never put fluid i had mention didn't offer car was the didn't want to change oil or mention not to change due to being at 40 percent honestly I hate taking my truck to dealership half xxx work and the know people only take it there during to new truck and warranty hope u management addresses the poor quality of work and customer service care