Arrow Ford

4.6
(487 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 7:30am–6:00pm
Sunday Closed Closed
(325) 695-9500 (325) 695-9500

Inventory

About our dealership

This seller has been on Cars.com since March 2018.
Arrow Ford, Inc. in Abilene, TX, also serving Sweetwater and San Angelo is proud to be an automotive leader in our area. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Arrow Ford, Inc. has an experienced and reliable Service department that are open extra hours to help fit our customers' hectic schedules and Arrow Ford Inc. offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Stop by and visit us today!
Arrow The Right Choice....Now More Than Ever!

Service center

Phone number (325) 695-9500

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Reviews

4.6
(487 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Arrow Ford

Let Chad know what you want and he will make it happen!

5.0

Great Customer Service

Pierre was very knowledgeable about the Jeep Wrangler I purchased. He was helpful and patient, not pushy at all. Sarah in Finance was very pleasant and efficient, discussed my payment and financing options.

3.8

2020 Forf Explorer

Test drove the vehicle a week prior to buying. Speakers/Sound system were not working. On day of purchase, the issue was not fixed. Otherwise I am happy with the vehicle. I was happy with my sales associate, Greg Knuckles

3.8

Service

I have purchased a truck and was told that I would receive double points towards service due to the price of my vehicle purchase. It took me leaving the first bad review to be rewarded the first set of points and I never have received the rest. Also, while I was waiting on the points to be loaded I had to pay out of pocket for service which should have accumulated points but they haven't either. Only the services after my initial point balance deposit have gone towards my account. Arrow Ford called me and seamed to care about my issue and told me that they were on it and the issue would be resolved but to this day it is not and it has been over seven months!

5.0

Survey after repairs

Ryan was the our service tech that took care of us. He was outstanding. Called during the day

Dealer response

Hi Danny, we're happy you found Ryan to be so supportive during your experience here at Arrow Ford, Inc.. Please let us know if there is ever anything else we can do for you! Safe travels!

5.0

Arrow Ford

Great experience working with Kimberly Wagoner and Sarah in finance.

Dealer response

Hi Stephen, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

1.3

Richard Munoz

Very disappointed Took truck in because A/C went out and touch screen radio didn?t work. After a month A/C went out again I called been e week no call back. Still waiting on touch screen parts. Very disappointed

5.0

Great experience!!

Our sales rep Colton worked very hard to get us what we wanted he definitely earned our repeat business not only him but the people at arrow ford!

Dealer response

Hello, thank you for your kind words and congratulations on your new vehicle! We want to sincerely thank you again for your business and we hope to see you here again down the road!

5.0

2020 Mustang

Great experience. Everything was quick with few hiccups along the way. Overall, a great buying experience.

Dealer response

Hi Michael, thank you for your wonderful response to the quality of service our Staff provides! At Arrow Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

5.0

Fantastic Service!!

Brandy and Mike took excellent care of me when I brought my Mustang in for repairs. They were both, friendly, knowledgable, and made the whole process easy. I can't stress enough with how happy I am with the service I received.

Read all 487 reviews