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Stokes Used Car Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(25 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Well recommended place to find a car.

Well recommended place to find a car. The environment was super friendly, Vinnie helped me find a car in no time and was super helpful, did everything he could to make the process easy, very much appreciated!

5.0

Well recommended place to find a car.

Well recommended place to find a car. The environment was super friendly, Vinnie helped me find a car in no time and was super helpful, did everything he could to make the process easy, very much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

I thought I got great service. Everyone was friendly, I...

I thought I got great service. Everyone was friendly, I was qualified for a 2020 with a not so awesome credit score. My down-payment was reasonable but I did take on a $900 note with all the coverage offered thinking extra protection on on top of an already high note was a smart thing to do so it was lot to take on but didn't feel like a compromise since I was in a newer car fully protected. I WAS WRONG! I bought the car December 5th. The transmission went out which impacted the flywheel and in one motion also broke the engine. My NEW used car has been in the shop since January 8th and sure, the work will be covered by warranty BUT I had the car 30 days, it's been in the shop 41 days, my rental coverage ran out 10 days in - AND per today's update it WILL be an ADDITIONAL "significant amount of time" before it can be fixed by Ford Techs. Now I can't prove it, but based on the major mechanical defects and comments I've reviewed in retrospect - I am pretty sure they KNEW I was buying a lemon but because my 2020 Ford Fusion w/13K miles was USED, I'm not covered by Lemon Law. So I don't have a car, I don't have a rental and as a consumer, I don't have ANY recourse. The 3 notes that have come due since I bought my car from Stokes Used Car Center have ALL been made while my car was and still is in the shop. I do however have the tag that came 2 days after it went to shop and I do have my 4th car note coming due in 2 weeks. I'm a decent person and NOT quick to make a big deal of things. But this IS a HUGE DEAL with MAJOR IMPACT on my ability to access necessities and healthcare with a compromised immune system in a pandemic on TOP of the regular impact of purchasing & insuring a vehicle that I can't use. I WOULD BE EXTREMELY CAREFUL buying here. IF you DO... know that having the CAR CHECKED by an authorized service center is a MUST, but still WON'T protect you from what is not easily indicated by a Once O ver. Yes, they were friendly, but the biggest debt in my budget for the most crucial thing I needed in life right now - sits in a Ford service center Jan 8th and WILL BE there for AT LEAST another month or more. USELESS to me - but VERY VERY EXPENSIVE! There are no tear left and no words to really say how robbed I actually feel. USE EXTREME EXTREME SUSPICIOUS CAUTION if you choose to do business with them, PLEASE! My situation is HORRIFIC, EXPENSIVE and still NO END in SIGHT.

1.0

I thought I got great service. Everyone was friendly, I...

I thought I got great service. Everyone was friendly, I was qualified for a 2020 with a not so awesome credit score. My down-payment was reasonable but I did take on a $900 note with all the coverage offered thinking extra protection on on top of an already high note was a smart thing to do so it was lot to take on but didn't feel like a compromise since I was in a newer car fully protected. I WAS WRONG! I bought the car December 5th. The transmission went out which impacted the flywheel and in one motion also broke the engine. My NEW used car has been in the shop since January 8th and sure, the work will be covered by warranty BUT I had the car 30 days, it's been in the shop 41 days, my rental coverage ran out 10 days in - AND per today's update it WILL be an ADDITIONAL "significant amount of time" before it can be fixed by Ford Techs. Now I can't prove it, but based on the major mechanical defects and comments I've reviewed in retrospect - I am pretty sure they KNEW I was buying a lemon but because my 2020 Ford Fusion w/13K miles was USED, I'm not covered by Lemon Law. So I don't have a car, I don't have a rental and as a consumer, I don't have ANY recourse. The 3 notes that have come due since I bought my car from Stokes Used Car Center have ALL been made while my car was and still is in the shop. I do however have the tag that came 2 days after it went to shop and I do have my 4th car note coming due in 2 weeks. I'm a decent person and NOT quick to make a big deal of things. But this IS a HUGE DEAL with MAJOR IMPACT on my ability to access necessities and healthcare with a compromised immune system in a pandemic on TOP of the regular impact of purchasing & insuring a vehicle that I can't use. I WOULD BE EXTREMELY CAREFUL buying here. IF you DO... know that having the CAR CHECKED by an authorized service center is a MUST, but still WON'T protect you from what is not easily indicated by a Once O ver. Yes, they were friendly, but the biggest debt in my budget for the most crucial thing I needed in life right now - sits in a Ford service center Jan 8th and WILL BE there for AT LEAST another month or more. USELESS to me - but VERY VERY EXPENSIVE! There are no tear left and no words to really say how robbed I actually feel. USE EXTREME EXTREME SUSPICIOUS CAUTION if you choose to do business with them, PLEASE! My situation is HORRIFIC, EXPENSIVE and still NO END in SIGHT.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Excellent customer service and friendly environment best...

Excellent customer service and friendly environment best deal no hiding fees I would recommend family and friends to this dealership thanks guys for great customer service

5.0

Excellent customer service and friendly environment best...

Excellent customer service and friendly environment best deal no hiding fees I would recommend family and friends to this dealership thanks guys for great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

AWESOME PLACE TO BUY A DECENT USED CAR...THESE GUYS WORK...

AWESOME PLACE TO BUY A DECENT USED CAR...THESE GUYS WORK VERY HARD TO GET YOU A GREAT DEAL AND THAT'S WHAT KEEPS ME COMING BACK. I'VE BEEN A REPEAT CUSTOMER FOR ABOUT 10 YEARS NOW AND WILL CONTINUE TO BE AS LONG AS THEY ARE IN BUSINESS.

5.0

AWESOME PLACE TO BUY A DECENT USED CAR...THESE GUYS WORK...

AWESOME PLACE TO BUY A DECENT USED CAR...THESE GUYS WORK VERY HARD TO GET YOU A GREAT DEAL AND THAT'S WHAT KEEPS ME COMING BACK. I'VE BEEN A REPEAT CUSTOMER FOR ABOUT 10 YEARS NOW AND WILL CONTINUE TO BE AS LONG AS THEY ARE IN BUSINESS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

If You're Looking For A Vehicle Ask For Marcus Cook

When I arrived at the dealership, the atmosphere was very friendly and inviting. I had an appointment with Marcus and I must say that he is very professional and courteous! If you are looking to purchase a vehicle here, PLEASE ask for Marcus Cook. He knows exactly what he's doing to get you into the ride you are looking for. The whole time I was there he did a great job explaining everything and is a true salesman for the company. Stokes, I must say that you made the right choice when you hired Marcus and I truly hope the manager will consider giving Marcus a BIG raise because he is the #1 asset to the company! Thank you so much Marcus for all your hard work and outstanding service you provided to us. I would definitely purchase from this dealership again but only on one condition and that's Marcus has to be there! Many blessings and 10 outstanding stars to you Marcus!

5.0

If You're Looking For A Vehicle Ask For Marcus Cook

When I arrived at the dealership, the atmosphere was very friendly and inviting. I had an appointment with Marcus and I must say that he is very professional and courteous! If you are looking to purchase a vehicle here, PLEASE ask for Marcus Cook. He knows exactly what he's doing to get you into the ride you are looking for. The whole time I was there he did a great job explaining everything and is a true salesman for the company. Stokes, I must say that you made the right choice when you hired Marcus and I truly hope the manager will consider giving Marcus a BIG raise because he is the #1 asset to the company! Thank you so much Marcus for all your hard work and outstanding service you provided to us. I would definitely purchase from this dealership again but only on one condition and that's Marcus has to be there! Many blessings and 10 outstanding stars to you Marcus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Great Car Buying Experience

I had a great experience buying my car from Stoke Used Car Center. Buying a car whether new or used can be a stressful experience. However, the team at Stokes Used Car Center made my experience easy and hassle free. The team went the extra mile to ensure I was satisfied with my purchase and answered every question, adressed every concern, and delivered everything they promised concerning my vehicle. I recommend to anyone looking to purchase a vehicle to give The Stokes Used Car Center and their team a try.

5.0

Great Car Buying Experience

I had a great experience buying my car from Stoke Used Car Center. Buying a car whether new or used can be a stressful experience. However, the team at Stokes Used Car Center made my experience easy and hassle free. The team went the extra mile to ensure I was satisfied with my purchase and answered every question, adressed every concern, and delivered everything they promised concerning my vehicle. I recommend to anyone looking to purchase a vehicle to give The Stokes Used Car Center and their team a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Review

Pam did an outstanding job of understanding our needs and helping us find the right fit. She was very professional and friendly!

5.0

Review

Pam did an outstanding job of understanding our needs and helping us find the right fit. She was very professional and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4.0

Great experience

Stokes used car center in Beaufort did a great job of working with me to find a truck within my standards. The truck that I found, I had an issue with the tires and they made sure they ordered me a brand new set that fit exactly how I wanted for no extra cost. Matt West was the salesman I worked with and he did a fantastic job. No complaints from me!

4.0

Great experience

Stokes used car center in Beaufort did a great job of working with me to find a truck within my standards. The truck that I found, I had an issue with the tires and they made sure they ordered me a brand new set that fit exactly how I wanted for no extra cost. Matt West was the salesman I worked with and he did a fantastic job. No complaints from me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Friendly Staff!

We found a nice car for a fair price at Stokes Used Car Center. They were very helpful and showed us several cars in our price range.

5.0

Friendly Staff!

We found a nice car for a fair price at Stokes Used Car Center. They were very helpful and showed us several cars in our price range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Enjoyed

Service was helpful and I am so satisfied with the option I chose. The Kia Rio is the perfect fit for both my child and I. I really would like to thank Gus for his hard work along with the other 2 gentleman who've helped get me approved . Thank You Gus and Team !

5.0

Enjoyed

Service was helpful and I am so satisfied with the option I chose. The Kia Rio is the perfect fit for both my child and I. I really would like to thank Gus for his hard work along with the other 2 gentleman who've helped get me approved . Thank You Gus and Team !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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