Reviews
Write a reviewI had a great experience here.
I had a great experience here. Everyone was very nice and informative. I’m so glad I decided to buy from here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buyer Beware! Lacking Ethics!
Had a deal done on a truck and they had an email from my bank stating it was approved and consider it sold but they took a deposit on the truck from a walk in and then told me sorry truck is sold.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worst Dealership
Emailed, texted & called dealership, I could not get an answer to my questions, was told a technician in service would call me back. NO ONE called or texted or answered email, so I called & was on hold for 90 minutes, when someone finally answered it was NOT the service dept, & my call was placed back on hold. WORST dealership I have ever dealt with... How can FORD allow this situation @ one of their dealerships.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Place, Great People.
We thought the experience was great, they worked with us, delivered the vehicle, vehicle was beautiful, process was seamless, Stephanie and Mark..Amazing. The Gentlemen that delivered our vehicle were the best guys. Conversation was great. Thanks Again! The Bears
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
My salesperson, Carlyle Cooper, was knowledgeable,
My salesperson, Carlyle Cooper, was knowledgeable, patient, and committed to customer service. Integrity and honesty depict this dealership. They will be my "go-to" dealership for my future purchases. Mark Larson (finance department) made sure that all of the paperwork parts of the deal were seamless and easy to understand. I am grateful that the above mentioned two people were part of the sales process. Thank you Marshall Ford. Regards, Stewart Simpson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great all the way around
Great Service Department. They have me sold forever. Love everything about them. Will be back over and over again. Expect to see me a lot more
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Tim Brown my salesman always does a excellent job.
Tim Brown my salesman always does a excellent job. I have purchased many trucks from this dealership. Thanks Tim Brown
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, Professional, Answered all my quesitons and
Friendly, Professional, Answered all my quesitons and explained the sale so that I could understand it and gave me a great price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are honest and polite.
They are honest and polite. It was a pleasure buying my 2021 Bronco through them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam and Mark are the bomb.com!
Sam Young and Mark Larson were amazing with the entire process. My husband has bought several vehicles from Sam. We will recommend them to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Terri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!