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Not honest w/me; therefore I do not trust them.
Not honest w/me; therefore I do not trust them. Principle of the fact.the matter. If they would do this to me, then they do this to others.
Bought a vehicle a few months back and the experience was
Bought a vehicle a few months back and the experience was great. Fast forward several months and we received calls asking if we wanted to trade our truck in. So I go up to call their bluff. They have me pick out a more expensive truck and then couldn’t do anything. Turns out I am not 10 grand upside down in this truck with less than 5000 miles. They are careless salesmen who draw you in just to get you going. Stay away!
Not overly impressed with the sales folks I talk to on the phone. I’m 3.5 hrs away and I replied to a text and they didn’t responded to text to say ok, screw you, have a good day, thanks for checking with us. Terrible service and assuming because I was from out of town and wasn’t took serious..
Had service today 167 dollars to tell me I had dead
Had service today 167 dollars to tell me I had dead battery. I told him the battery was bad to start with told me he couldn't do anything til battery was replaced. Like I said I told them the battery was bad before he took my car. He should have told me to start with battery was not covered under warranty. So i literally was charged 167.00 to be told my battery was bad. At least Jesse James used a gun when he robbed you. Because that's how I feel I was Robbed.
Fantastic customer service, everyone was very courteous and personable! Marisia and Samantha did a wonderful job of making my new truck purchase easy and quick.
I purchased a 2020 Ram Big Horn.
I purchased a 2020 Ram Big Horn. Also have made me very comfortable and They handle business and get it done. I also receive email and text from my salesman asking me if everything okay and making sure I was was happy with my purchase. Thank you guys. I look forward to purchasing another truck very soon.
Great service at Opelika Ford
Quality service provided promptly by an informed and courteous staff!
Hi Bob, our Staff works hard to go the extra-mile for our valued guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
It was a very enjoyable experience . Everything went very smooth everyone was very professional and the facilities was very nice and clean would recommend anyone to shop at Opelika ford.
Hi Thomas, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service is always complete. They explain everything to...
Service is always complete. They explain everything to you. Very nice and courteous. TV in the waiting area
We purchased our New Ford Expidition
Everyone was and is so very honest and friendly , they made my new purchase so very easy. We absolutely would purchase from their again and have all of our services their at Opelika Ford.