Reviews
I was looking to purchase a new 2025 truck (at 62 years
I was looking to purchase a new 2025 truck (at 62 years old, this may very will be my last truck), after researching all other truck manufacturers, I decided upon a 2025 GMC Sierra 1500 X-31! I contacted the dealer online and soon started texting back and forth with John Davis (JD). When my wife and I arrived Saturday morning, JD had my truck parked up front and after a test drive, we decided to purchase! Everything went very smoothly, from beginning to end. If I owned a dealership I'd want it run as efficiently as this one is and I'd staff it with sales professionals just like JD! Bill Bjornstrom-Salem, AL.
I was looking to purchase a new 2025 truck (at 62 years
I was looking to purchase a new 2025 truck (at 62 years old, this may very will be my last truck), after researching all other truck manufacturers, I decided upon a 2025 GMC Sierra 1500 X-31! I contacted the dealer online and soon started texting back and forth with John Davis (JD). When my wife and I arrived Saturday morning, JD had my truck parked up front and after a test drive, we decided to purchase! Everything went very smoothly, from beginning to end. If I owned a dealership I'd want it run as efficiently as this one is and I'd staff it with sales professionals just like JD! Bill Bjornstrom-Salem, AL.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth process from start to finish.
Smooth process from start to finish. Salesman, JD, was very helpful, very knowledgeable about the vehicle. I would definitely have no problem recommending Smith chevrolet/gmc
Smooth process from start to finish.
Smooth process from start to finish. Salesman, JD, was very helpful, very knowledgeable about the vehicle. I would definitely have no problem recommending Smith chevrolet/gmc
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Greg! I'm thrilled to hear you had a smooth experience at Glynn Smith Chevrolet GMC. It's great to know that JD provided you with excellent service and knowledge about the vehicle. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Michael Lee | General Sales Manager | 334-610-0676
The service department manager JP was very rude when I
The service department manager JP was very rude when I came into get my car serviced. Needless to say, I will not be going back there to get my car serviced or purchase another vehicle from the Glenn Smith dealership.
The service department manager JP was very rude when I
The service department manager JP was very rude when I came into get my car serviced. Needless to say, I will not be going back there to get my car serviced or purchase another vehicle from the Glenn Smith dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The customer arrived for their service appointment ten days earlier than scheduled. Despite this, we worked her in, accommodated her, and serviced her vehicle. Thank you JP Harper Service Manager
I actually didn’t arrive 10 days earlier and JP was very rude and degrading.
Great product and even Greater people looking Forward to
Great product and even Greater people looking Forward to the relationship with Glynn Smith Chevy I will continue to go back to the dealership for service and other shopping needs
Great product and even Greater people looking Forward to
Great product and even Greater people looking Forward to the relationship with Glynn Smith Chevy I will continue to go back to the dealership for service and other shopping needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Kenneth! We're thrilled to hear you had a great experience with our team at Glynn Smith Chevrolet GMC. We truly value the relationship we're building with you and look forward to assisting you with your service and shopping needs in the future. Don't hesitate to reach out if you need anything! Sincerely, Michael Lee | General Sales Manager | 334-610-0676
Jane in service is very helpful but the rest of the staff
Jane in service is very helpful but the rest of the staff from sales to service Pitiful Having lots of issues with CarPlay in a 2025, buy a new car and get told It’s a Chevy problem get used to it. I don’t think so.!! Very dissatisfied
Jane in service is very helpful but the rest of the staff
Jane in service is very helpful but the rest of the staff from sales to service Pitiful Having lots of issues with CarPlay in a 2025, buy a new car and get told It’s a Chevy problem get used to it. I don’t think so.!! Very dissatisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jan and your review is noted. The Apple Car Play worked properly the multiple times we tested it. Sincerely, JP Harper | Service Manager
Do not trust this dealership.
Do not trust this dealership. Spoke to Rico multiple times about purchasing a used vehicle they had on lot. Negotiated a price after discussing my trade and sending multiple pictures. Told him driving to dealership from Florida. Calls us half way says they have another customer interested. We continued to dealership. We get there, test drive their truck, sign all buy paperwork, and we transfer all our belongings to our purchased truck. Finance guy asks us to come back to his office. Finance guy says «your trade needs tires« i said no it doesn't has plenty of tread left. He says we can't do deal unless we give them another 1k to buy tires. I said fine heres your 1k.. a few days later they have my truck on their website for sale. NO NEW TIRE INSTALLED. HUH weird. Sold as is with same tires when we traded. Never trust this dealer. They are liars and Rico is a joke. He is pathetic as is their sales manager.
Do not trust this dealership.
Do not trust this dealership. Spoke to Rico multiple times about purchasing a used vehicle they had on lot. Negotiated a price after discussing my trade and sending multiple pictures. Told him driving to dealership from Florida. Calls us half way says they have another customer interested. We continued to dealership. We get there, test drive their truck, sign all buy paperwork, and we transfer all our belongings to our purchased truck. Finance guy asks us to come back to his office. Finance guy says «your trade needs tires« i said no it doesn't has plenty of tread left. He says we can't do deal unless we give them another 1k to buy tires. I said fine heres your 1k.. a few days later they have my truck on their website for sale. NO NEW TIRE INSTALLED. HUH weird. Sold as is with same tires when we traded. Never trust this dealer. They are liars and Rico is a joke. He is pathetic as is their sales manager.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We strive to maintain transparency during the buying process and to ensure our customers are fully informed. I appreciate your feedback and invite you to reach out to me directly. Sincerely, Michael Lee | General Sales Manager | 334-610-0676
Be careful!
Be careful! They use the word 'discount', but it isn't really. The prices advertised here are NOT what they will present to you when you finally show interest. How this isn't fraud I'll never know. Try your luck somewhere else.
Be careful!
Be careful! They use the word 'discount', but it isn't really. The prices advertised here are NOT what they will present to you when you finally show interest. How this isn't fraud I'll never know. Try your luck somewhere else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your comments. We are very careful to make sure all our discounts are correctly advertised. We try very hard to offer every discount that a customer qualifies for. I would be happy to talk with you. My direct phone line is 334-748-9241. Thank you, Gerry Potter Marketing Director
Purchased a 2024 GMC 1500 SLT 4x4 from Glynn Smith.
Purchased a 2024 GMC 1500 SLT 4x4 from Glynn Smith. Our salesman, Michael Davila, was excellent and made the buying process easy. We were then taken care of by Michael Lee in Finance who did an outstanding job. Second new truck I have purchased from Glynn Smith Chevrolet/GMC, and would highly recommend...
Purchased a 2024 GMC 1500 SLT 4x4 from Glynn Smith.
Purchased a 2024 GMC 1500 SLT 4x4 from Glynn Smith. Our salesman, Michael Davila, was excellent and made the buying process easy. We were then taken care of by Michael Lee in Finance who did an outstanding job. Second new truck I have purchased from Glynn Smith Chevrolet/GMC, and would highly recommend...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Glynn Smith Chevrolet GMC for your recent purchase of a 2024 GMC 1500 SLT 4x4! I am glad myself and Michael were able to provide you with great service and made your experience easy and smooth. We appreciate your loyalty as a repeat customer and thank you for recommending us. We look forward to assisting you again in the future! Sincerely, Michael Lee | Business Manager | 334-610-0676
They were outstanding.
They were outstanding. I looked for months for a new vehicle to get the best price possible. It kept coming back to Glynn Smith. Their prices are hard to beat. Ask for Mike D, he’s your man. Very professional.
They were outstanding.
They were outstanding. I looked for months for a new vehicle to get the best price possible. It kept coming back to Glynn Smith. Their prices are hard to beat. Ask for Mike D, he’s your man. Very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience while searching for your new vehicle. It's great to know that our prices stood out to you, and we appreciate the shoutout for Mike, he’s truly dedicated to providing excellent service. We look forward to seeing you again at Glynn Smith Chevrolet GMC! Sincerely, Michael Lee | Business Manager | 334-610-0676
DROVE 2.
DROVE 2.5HRS TO BUY OUR 15OO-Z71 FROM ROB AND KENNY IN 2023. NOW I HAVE TO REPLACE ANOTHER COMPANY TRUCK AND I MADE ONE CALL TO ORDER MY NEW 3500HD. GLYNN SMITH HAS MY COMPANY'S BUSINESS AND I WILL CONTINUE TO TELL EVERYONE I KNOW ABOUT THEM. GREAT DEALERSHIP TO WORK WITH.
DROVE 2.
DROVE 2.5HRS TO BUY OUR 15OO-Z71 FROM ROB AND KENNY IN 2023. NOW I HAVE TO REPLACE ANOTHER COMPANY TRUCK AND I MADE ONE CALL TO ORDER MY NEW 3500HD. GLYNN SMITH HAS MY COMPANY'S BUSINESS AND I WILL CONTINUE TO TELL EVERYONE I KNOW ABOUT THEM. GREAT DEALERSHIP TO WORK WITH.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you made the drive to Glynn Smith Chevrolet GMC to purchase your 1500-Z71 and that Rob and Kenny provided you with such great service. It's fantastic to know that you felt confident enough to return for your new 3500HD. We truly appreciate your support and look forward to serving you and your company's needs in the future! Please don’t hesitate to reach out if you need anything else. Safe travels! Sincerely, Michael Lee | Business Manager | 334-610-0676