I wrote a good review on 12/30/20 after having walked by the dealership to browse and a brief interaction with Nacho. But today I returned to this dealership for a second time ready to buy and it was a total nightmare. Nacho treated my family and I very disrespectfully for absolutely no reason when we were simply really excited about buying a car. I regret having wrote a good review too early on about this dealership since I now see how unprofessional and shady they are. I would absolutely never recommend this dealership especially if you care about making a big purchase in a safe and professional place.
To the point, bottom line, accommodating
I worked with Hiram. We showed up after weeks of online research (years, really) and lots of talks and texts and emailing back and forth with about 7 dealerships up and down CA, UT, TX, MD, and FL. I knew what I could get price-wise, so I went into a local dealer to make final decisions on exterior and interior color combos. After prioritizing my color combos for these other dealerships to know which one to double down on, I spoke very briefly with Hiram. Told him what I was trying to achieve. He asked what price we needed to hit and in 5 minutes without any back and forth, he texted me he could get the deal done. So we did financing over phone and text and I went in that evening and drove away with my new pimped out minivan. I liked that it was straightforward and I didn’t have to play any games. 5 stars for Hiram and his boss. And 5 stars for Rene, the finance guy I signed papers with, who found a missed $500 additional off opportunity, and decreased our price further. Awesome experience.
This dealership is very unprofessional with myself and my fiancé had an oral contract setup with a particular car which we had insurance and pending loan for it. Once we got there, we weren't even handled by the personnel we had communications with, not even 5 minutes we were there they told us the car was sold. I would not do business with such dealership and if they don't know that oral contracts can be ground of small claims court. But then again that's just me.
people were friendly and helpful. when i got a hold of htem, they did a good job of explaining what was going on with the car and what needed to be done to fix it. these positive experiences outweighed my observation on matters to improve and overall i had a good experience and would bring my car back here and recommend to friends
Great Service and Kept is informed
The communication and working with the pricing of the repair. Our mechanic worked with us and kept us informed every day as to what was being done
Carlos was receptive to my needs in a vehicle and we worked well with me. Very personable and dug deep into the vehicle.
Personal service and familiarity of the staff in the purchase . You bent over backward to making me feel comfortable and making the process smooth
Ram 3500 recall
I came to Perry on National City Jeep Ram dealer after a bad experience with another local dealership over a recall on my truck and I’m very happy with how they handled the problem thank you Modesto and Mike you guys are the best you guys went the extra mile for me when others said NO you guys got to the bottom of the problem and fix it.
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Professional team all work done correctly , on time no surprise Repair work, kept in contact about time for service needed to be done. ,
Friendly staff and billing clerk was very patience and helpful One thing they could have called with an update it was getting late in the day and I just came in hi