Cummings Chevrolet

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
75 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 3.0 out of 5
    September 23, 2020

    The buying prices was ok, but the maintenance part is not, slow, no updates, and they don?t even put bags or cover before they jump in your car.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (619) 477-2163 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    August 10, 2020

    Cumming Chevrolet the best dealer and customer services.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Cumming Chevrolet and we hope to see yo...u again.

  • June 8, 2012

    I felt like they were really concerned about my satisfacation. They made the process go as smoothly as possible. Thank you Audrey Atherton-Webster.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Aveo, Thank you for your business and Welcome to the Ron Baker Family!

  • 5.0 out of 5
    June 22, 2020

    They did a great job helping find a car for me and the customer service was great as well .and they are so friendly to me and my wife

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. Until the next time we meet, take care...!

  • 1.0 out of 5
    June 6, 2020

    Te atienden cuando les da la gana, te buscan días después. Es horrible su manera de atender a las personas pero hay muchas agencias en todos lados

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 13, 2020

    Worst experience of my life. Employees are terrible at customer service. Ordered parts with 2 day shipping 2 weeks ago and they aren't here yet.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (619) 477-2163 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    April 10, 2020

    Always bring my car to Cumming Chevrolet for my service needs, they provide great customer service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you so much for your positive comments about Cumming Chevrolet! If you ever need anything else from us, please feel free to give us a ...call or stop by. Have an awesome day!

  • 5.0 out of 5
    March 9, 2020

    Great service from many people at the dealership. Mike Atkins has always done Everything he could to help me with my service needs. Thank you Cumming Chevrolet

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need anything else from us, p...lease feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    January 28, 2020

    Excellent People salesperson is very knowledgeable and friendly answered all of our questions.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 1.0 out of 5
    January 2, 2020

    I took my 2013 Chevrolet Sonic into Cumming Chevrolet to have diagnostics done to find the source of a high pitched sound coming from my engine. The tech... located the issue and the dealership kept me car to correct the issue. At 530 I was called and told my car was ready to be picked up. The service department closes at 6 but I was still able to make it. I drove the car home and the very next day my check engine light came on, traction control was flashing. They were closed because it was the weekend. On monday we promptly went to the dealership and was told that the issue maybe that my spark plug had gotten wet. They told me they would fix it and gave me a rental due to the part required to fix my issue would take 10 days to get in then install. Around 12 days later I was able to pick up the car. Drove home and the very next day the same issues. We drove to the dealership and the check engine light disappeared. We were told that if we leave the car the techs would drive it to see if the error reappeared. At the end of the day around 530 I was called and told no errors were found. The same issue happened for the next few days. Finally I was able to make it to the dealership with check engine light on and my car was kept for diagnostics. Same story, the car was supposed to be fixed that day and able to be picked up. No rental was offered. I've ubered back and forth to retrieve my car and the same issue remains. And today the same thing. I dropped my chevy to a chevy dealership to fix one issue and it has left in worse condition. The service tech told me that they have no idea what the issue is or if it related to the work they performed. My family depends on a vehicle and I trusted chevy and have been let down. Happy New year. One of my visits I had to show up in my uniform because I was on my way to work when the issue reappeared and I was applaud when I was thanked for my service. I really wish I could have said the same and been on my way .

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (619) 677-6363 to discuss your concerns, as your satisfaction is of utmost importance to us.

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