Kempton Chevrolet Buick

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(36 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Quality service

Quick and fast on oil change and tire rotation. I didn?t have to wait long.

Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Kyle Kempton - Dealer - (928) 428-0252 - boxk@vtc.net

2.0

Vehicle Service is questionable

It's a joke they could careless to make you feel safe to drive your vehicle. Took care in for milestone maintenance twice both times did nothing said the vehicle app is the problem not them. Also had to take car in because it has a vibration in the pedals and shifting into park feels weird and I was told that was normal for a car with 21000 miles and ask me what I wanted him to do about it. I got my keys and I will never return.

Dealer response

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Kempton Chevrolet Buick does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Kyle Kempton - Dealer - (928) 428-0252 - boxk@vtc.net

5.0

David FarrDavid Farr is always

David is always ready to help me toget the kind of vehicle I need.

Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Kyle Kempton - Dealer - (928) 428-0252 - boxk@vtc.net

5.0

EXCELLENT DEALERSHIP SERVICE!

I had the experience of visiting both the Clifton and Safford Dealerships to have an A/C problem with my vehicle fixed. The staff at both locations were very courteous, friendly, and helpful on my visits. Though my experience is still on going, the Safford Dealership has Honored my extended warranties with no hassles or questions or hidden charges. I have such Great Respect for Kemptons especially during these difficult times for working on my vehicle and making things right especially with warranties and minimal charges. I am a satisfied and Happy Customer, and will be a future Customer at Kemptons Chevrolet in my future! Respectfully, Jesse Chavarria, Clifton AZ.

4.3

Used Car Shopping

So I saw the vehicle on several sites, before checking them out. Had some doubts, because, in some cases, a dealership in a smaller town can really jerk you around. The good news is, that they didn’t do that here. The only reason for the four stars is that my initial co tact with a salesman was good, but he went out of town without letting me know before I came up. Thankfully, the rest of the staff was really nice, and helpful. The vehicle is in good shape and I am glad I bought it. My only other gripe is having some other guy call and text frequently to try and say someone else is interested in it. Don’t really care if it was true or just a tactic, I said I would be there and meant it, no need to call all week before hand. Ok, so again, other than those two hiccups, it was a great experience, and I will probably be back there again, to get a car for my wife. Thanks!

Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Kyle Kempton - General Manager - (928) 428-0252 - boxk@vtc.net

5.0

Needed a car ASAP

Personal attention beyond compare and knowledgeable of all vehicles . The follow up is timely and if I have questions all I have to do is call or go by.

Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Kyle Kempton - General Manager - (928) 428-0252 - boxk@vtc.net

5.0

Awesome service!

As always Dan was excellent to work with, super informative on the vehicle we purchased. We left very satisfied with our purchase. I enjoy doing business here.

Dealer response

We love reading amazing review like this! Dan is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you! Kind regards, Kyle Kempton - General Manager - (928) 428-0252 - boxk@vtc.net

5.0

Great Service Provides a Great Experience!

We chose Kempton for a few reasons. 1. They had the used vehicle we were wanting and 2. We know a number of their employees and they are good people. By the time we were done, we got the vehicle we wanted for a great price, the entire purchasing process was made easy, and they treated us like we were important clients and to be honest, we weren’t buying the most expensive car on the lot. It was overall a great experience! That won’t be the last vehicle we buy from Kempton!

Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Kempton Chevrolet Buick! If there is anything else we can do for you, please feel free to give us a call. Best, Kyle Kempton - General Manager - (928) 428-0252 - boxk@vtc.net

5.0

Customer Feedback

As usual our experience was excellent. We enjoy dealing with Kempton Chevrolet because they are always a first class business to deal with.

Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Kyle Kempton - General Manager - (928) 428-0252 - boxk@vtc.net

5.0

New car

Great place and friendly. Highly recommend salesman Adam

Dealer response

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Adam and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best,Kyle Kempton - General Manager - (928) 428-0252 - boxk@vtc.net

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