Lawrence Hall Chevrolet Buick GMC

My experience here is the type of thing that gives good people/organizations a bad name. We bought a car from Lawrence Hall Anson and a week later after... one wash, the paint on the hood seemed like it was faded, I waited another week to see if it was dirt but ended up being out of town for work. My wife had the car washed a second time while I was out of town.......I returned home to find the hood of my car was a disaster. When I returned home I called our salesperson. He said that was a used car and there was nothing he could do that was it... I took it to the service group in Abilene, and they confirmed it was oxidation and admitted it doesn't happen overnight, however, there was nothing they could do. This is so disappointing. Why am I disappointed? 1- I guess I expect more from small town people and business. 2- Because this was obviously a known issue; this does not happen overnight (per their own service team) 3 -The sales 'professional' was abrupt and had a complete lack of respect for the issue and disregard for the problem. A positive note -The service team in Abilene was nice, professional and took time to understand, examine the car, look for other problem areas etc. I will do my best to tell others of this experience and buy all my future vehicles from dealerships where I have had a better experience, as I should have done in the first place. I regret this experience.

Will was our sales person and he was Awesome. Low pressure and helpful. Very friendly and easy to work with. We usually dealt with the Lawerance Hall... in Abilene but we decided to go for the short drive and I have to say it was worth it.

Great service great salesmanship I love my chevy colorado

Pam Dewitt and Sam Baker are awesome! They always handle my business promptly, courteously, and fairly. Lawrence Hall Anson will always be my first choice... for vehicle purchase or service

I found the truck I wanted on line. The salesmen and the dealership provided everything I needed for my back promptly. They were all very friendly.

I am impressed with Lawrence Hall Cadillac's professional and efficient service. I also enjoy their online service. Email updates and reminders and links... to booking oil changes works wonderfully with my busy schedule!

I so appreciated that People were very kind and helpful. They made the process go smoothly and fast. The place is nice to come into and very professional.

Not my name, third survey sent to me. Service was great, surveys are overkill. Who needs this much reassurance? 20 words

JB Hewatt was my Sales Consultant, and he was amazing! He was professional, knowledgeable, he listened to exactly what I needed and he made it happen.... He set me up in my dream truck and I couldn't be happier!

top shelve dealership .would not go anywhere else.always a great place to buy a vechice.