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Sylvania Ford Inc

(24 reviews)
Visit Sylvania Ford Inc
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:30pm
Tuesday 8:30am–6:00pm 8:00am–5:30am
Wednesday 8:30am–6:00pm 8:00am–5:30pm
Thursday 8:30am–6:00pm 8:00am–5:30pm
Friday 8:30am–6:00pm 8:00am–5:30pm
Saturday 8:30am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 754-5488 (888) 754-5488
Used (888) 757-1930 (888) 757-1930
Service (888) 754-8099 (888) 754-8099

Inventory

See all 74 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2022.

Service center

Phone number (888) 754-8099

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30am
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly & knowledgable staff!

Friendly & knowledgable staff! Would definitely recommend this Ford dealership! Love my 2025 Expedition! Lacey showed me all of the new electronics including telling Siri and Alexa what to do!

Friendly & knowledgable staff!

Friendly & knowledgable staff! Would definitely recommend this Ford dealership! Love my 2025 Expedition! Lacey showed me all of the new electronics including telling Siri and Alexa what to do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Thank you to Sylvania Ford for hooking me up with my new

Thank you to Sylvania Ford for hooking me up with my new ford explorer! Everyone made the experience nice and easy! Matt was very helpful and i would recommend him to anyone looking for a ford! Wayne in service also was able to help me pull my door code quick and easy!

Thank you to Sylvania Ford for hooking me up with my new

Thank you to Sylvania Ford for hooking me up with my new ford explorer! Everyone made the experience nice and easy! Matt was very helpful and i would recommend him to anyone looking for a ford! Wayne in service also was able to help me pull my door code quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re loving your Ford Explorer and that it’s been such a great fit for your lifestyle. It's always our goal to deliver vehicles that combine performance, comfort, and quality, so your feedback truly means a lot to us. If you ever have any questions or need assistance down the road, don’t hesitate to reach out—we’re here to help. Enjoy every mile, and thanks again for being a valued member of our automotive family!

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The most down to earth dealership I’ve ever been to, and

The most down to earth dealership I’ve ever been to, and I’ve even worked a few so I know my way around.. The entire team worked very hard to get me a vehicle that fit my needs and my budget! I won’t buy a vehicle from anywhere else!

The most down to earth dealership I’ve ever been to, and

The most down to earth dealership I’ve ever been to, and I’ve even worked a few so I know my way around.. The entire team worked very hard to get me a vehicle that fit my needs and my budget! I won’t buy a vehicle from anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Lacey was very helpful and answered all of our questions.

Lacey was very helpful and answered all of our questions. We had an excellant purchasing experience. My wife and I are pleased with our new Bronco Sport.

Lacey was very helpful and answered all of our questions.

Lacey was very helpful and answered all of our questions. We had an excellant purchasing experience. My wife and I are pleased with our new Bronco Sport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re loving your Ford Bronco Sport and that it’s been such a great fit for your lifestyle. It's always our goal to deliver vehicles that combine performance, comfort, and quality, so your feedback truly means a lot to us. If you ever have any questions or need assistance down the road, don’t hesitate to reach out—we’re here to help. Enjoy every mile, and thanks again for being a valued member of our automotive family!

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They were very friendly and seemed truly concerned that

They were very friendly and seemed truly concerned that was satisfied with the deal they made. Would recommend them to friends and family. Very happy with the car.

They were very friendly and seemed truly concerned that

They were very friendly and seemed truly concerned that was satisfied with the deal they made. Would recommend them to friends and family. Very happy with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Professional.

Professional. Polite. They get you what you want!! Matt stays on top of it all until you are satisfied. My next auto will also be from Matt and Sylvinia Fird

Professional.

Professional. Polite. They get you what you want!! Matt stays on top of it all until you are satisfied. My next auto will also be from Matt and Sylvinia Fird

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you had a great experience. Your support means the world to us, and we can’t wait to welcome you back again soon

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Had an amazing experience in purchasing my new truck.

Had an amazing experience in purchasing my new truck. Staff were knowledgeable and very helpful. Thanks to Gerald for helping me and doing a great job of answering all my questions and making me feel comfortable. He went above and beyond and I would recommend him to all my friends and family.

Had an amazing experience in purchasing my new truck.

Had an amazing experience in purchasing my new truck. Staff were knowledgeable and very helpful. Thanks to Gerald for helping me and doing a great job of answering all my questions and making me feel comfortable. He went above and beyond and I would recommend him to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to leave a 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback means a lot to the team, and we look forward to serving you again soon. Have a wonderful day!

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Lacey was Very Friendly & Helpful.

Lacey was Very Friendly & Helpful. Todd did an awesome job with answering questions & giving great options. I would definitely purchase here again.

Lacey was Very Friendly & Helpful.

Lacey was Very Friendly & Helpful. Todd did an awesome job with answering questions & giving great options. I would definitely purchase here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for your thoughtful and encouraging words! Your feedback truly lifts our spirits and motivates our entire team to keep striving for excellence in every aspect of our service. Knowing that our dedication to providing the best possible experience for each of our guests resonates with you means everything to us. We are absolutely thrilled that your experience was so memorable, and we can’t wait to have the privilege of welcoming you back in the future. We are committed to making sure your next visit is just as exceptional—and hopefully even better! Thank you again for taking the time to share your thoughts with us.

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Gerald, the salesman was very knowledgeable and helpful.

Gerald, the salesman was very knowledgeable and helpful. He made the whole process very easy. The finance department had everything ready for signing. No undue pressure - just a great experience!

Gerald, the salesman was very knowledgeable and helpful.

Gerald, the salesman was very knowledgeable and helpful. He made the whole process very easy. The finance department had everything ready for signing. No undue pressure - just a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We take great pride in the care and attention to detail we put into everything we do, and it’s incredibly rewarding to hear that it made a positive impact on your time with us. Your kind comments serve as a powerful reminder of why we’re so passionate about what we do. Thank you so much for your kind words! Your comments truly keep our team motivated and inspired to continue working hard every day for the benefit of all our guests.

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Great car buying experience.

Great car buying experience. Everyone was friendly and knowledgeable and I ended up with exactly the type truck I was looking for . Looking forward to my service department experience.

Great car buying experience.

Great car buying experience. Everyone was friendly and knowledgeable and I ended up with exactly the type truck I was looking for . Looking forward to my service department experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! Your feedback motivates and inspires our team to continue working hard for all our guests. We are committed to providing the highest standard of service, and we’re thrilled to hear your experience reflected that dedication. Your comments mean the world to us and remind us why we do what we do. We look forward to welcoming you again and ensuring your next visit is just as memorable!

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