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Marchant Chevrolet

(405 reviews)
2022 consumer dealer award
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2022 consumer dealer award

Reviews

(405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marchant Chevrolet from DealerRater.

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Excellent customer service.

Excellent customer service. Shawn Counch worked really hard to find a vehicle for us .Everything was very smooth from arriving at dealership to leaving with our brand new car!!!

Excellent customer service.

Excellent customer service. Shawn Counch worked really hard to find a vehicle for us .Everything was very smooth from arriving at dealership to leaving with our brand new car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that Shawn provided excellent customer service and worked hard to find the perfect vehicle for you. At Marchant Chevrolet, we strive to make the entire process as smooth as possible. We hope you enjoy your brand new car, and we look forward to seeing you again soon! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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My experience began with a pleasurable pick up ride to

My experience began with a pleasurable pick up ride to the dealership. Everyone involved was attentive and cordial. My salesman, Shawn Couch was a pleasure to speak to. He made sure that I had everything I needed to complete my buying experience.

My experience began with a pleasurable pick up ride to

My experience began with a pleasurable pick up ride to the dealership. Everyone involved was attentive and cordial. My salesman, Shawn Couch was a pleasure to speak to. He made sure that I had everything I needed to complete my buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Marchant Chevrolet. It's great to know that Shawn Couch and the team were attentive and made your buying process enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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On May 27th, I had the pleasure of meeting Shawn Couch by

On May 27th, I had the pleasure of meeting Shawn Couch by word of mouth from a very good friend of mind, and on that day, he changed my life. I was able to trade in my vehicle for a 2024 Chevrolet Colorado Z71. This has been the truck of my dreams and he worked with me so patiently and kindly that I almost forgot I was there to purchased. If you are in need of a vehicle, and a great and friendly sales person, please reach out to him. Coming all the way from Goose Creek S.C.

On May 27th, I had the pleasure of meeting Shawn Couch by

On May 27th, I had the pleasure of meeting Shawn Couch by word of mouth from a very good friend of mind, and on that day, he changed my life. I was able to trade in my vehicle for a 2024 Chevrolet Colorado Z71. This has been the truck of my dreams and he worked with me so patiently and kindly that I almost forgot I was there to purchased. If you are in need of a vehicle, and a great and friendly sales person, please reach out to him. Coming all the way from Goose Creek S.C.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience with Shawn Couch and that he helped you find your dream 2024 Chevrolet Colorado Z71. Your kind words about his patience and friendliness mean a lot to us at Marchant Chevrolet. We appreciate you making the trip from Goose Creek and look forward to assisting you again in the future! Safe travels with your new truck! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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My wife and I recently bought a 2025 Chevy Silverado 2500

My wife and I recently bought a 2025 Chevy Silverado 2500 ZR2 Bison edition from Marchant Chevrolet. I can not say enough good things about these guys. Usually buying a vehicle from the dealership is a nightmare, but I can honestly say it was the best buying experience I have ever had. Not once did I ever feel pressured to buy or felt as though I was, "just a number." Our sales representative (Yasha Davis) was phenomenal. He was not only professional and knowledgeable, he was kind, courteous and an all around great guy. Highly recommend using Marchant Chevrolet for your car buying needs. My wife and I will definitely be going back in the future.

My wife and I recently bought a 2025 Chevy Silverado 2500

My wife and I recently bought a 2025 Chevy Silverado 2500 ZR2 Bison edition from Marchant Chevrolet. I can not say enough good things about these guys. Usually buying a vehicle from the dealership is a nightmare, but I can honestly say it was the best buying experience I have ever had. Not once did I ever feel pressured to buy or felt as though I was, "just a number." Our sales representative (Yasha Davis) was phenomenal. He was not only professional and knowledgeable, he was kind, courteous and an all around great guy. Highly recommend using Marchant Chevrolet for your car buying needs. My wife and I will definitely be going back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your wonderful review, Dr. Hance! We're thrilled to hear that you and your wife had such a positive experience purchasing your 2025 Chevy Silverado 2500 ZR2 Bison edition from Marchant Chevrolet. Yasha truly embodies our commitment to excellent service, and it's great to know he made a lasting impression on you. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels in your new truck! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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I like the Dealership and the employees, especially Shaun

I like the Dealership and the employees, especially Shaun Couch. He was very friendly, and I didn't feel pressured in any way. He explains everything. I will go back to Marchant and will refer my friends also.

I like the Dealership and the employees, especially Shaun

I like the Dealership and the employees, especially Shaun Couch. He was very friendly, and I didn't feel pressured in any way. He explains everything. I will go back to Marchant and will refer my friends also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Teresa! We truly appreciate your kind words and are thrilled to hear about your positive experience with Shaun at Marchant Chevrolet. It's wonderful to know you felt comfortable and well-informed during your visit. We look forward to seeing you again and appreciate your willingness to refer your friends. Safe driving! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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Awsome place to buy from worth the drive ,they have

Awsome place to buy from worth the drive ,they have awsome salesperson who are there to look out for your needs,Scott and Joey and Jon are an awsome team, they don't rush you into making a deal,they answer all your needs they just take excellent care of there coustomers,they work with you even on a budget we have bought 3 vehicles from them over the past 10 years, and been very satisfied with each buy and coustomer care I won't shop anywhere else,I know what I'm getting when I shop here they go above and beyond thank you guys for such a good experience every time.

Awsome place to buy from worth the drive ,they have

Awsome place to buy from worth the drive ,they have awsome salesperson who are there to look out for your needs,Scott and Joey and Jon are an awsome team, they don't rush you into making a deal,they answer all your needs they just take excellent care of there coustomers,they work with you even on a budget we have bought 3 vehicles from them over the past 10 years, and been very satisfied with each buy and coustomer care I won't shop anywhere else,I know what I'm getting when I shop here they go above and beyond thank you guys for such a good experience every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your wonderful review, Sara! I am thrilled to hear about your positive experiences at Marchant Chevrolet. Scott, Joey, and Jon make a great team, and it's great to know that they've consistently provided you with excellent care and support. We appreciate your loyalty and look forward to helping you with your future vehicle needs. Thank you for choosing us, and we can't wait to see you again! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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This place is awesome the best anywhere , I was broke

This place is awesome the best anywhere , I was broke down here and from Texas pulling a 42 ft, 5 th wheel , I had reservations already made for on The way back home , they went out of their way to get my truck fixed and get me back on the road , Nancy beam was the service writer and she was awesome in getting me in line for the work and Tyler the mechanic did a great job Thank y’all so much David McCarty

This place is awesome the best anywhere , I was broke

This place is awesome the best anywhere , I was broke down here and from Texas pulling a 42 ft, 5 th wheel , I had reservations already made for on The way back home , they went out of their way to get my truck fixed and get me back on the road , Nancy beam was the service writer and she was awesome in getting me in line for the work and Tyler the mechanic did a great job Thank y’all so much David McCarty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, David! I'm glad that our team at Marchant Chevrolet, especially Nancy and Tyler, were able to assist you with your truck while you were on the road. Your feedback truly means a lot to us. Safe travels and we look forward to seeing you next time! Sincerely, Leslie Wise - Service Manager - (843) 564-1121

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Very little needless and time wasting running back and

Very little needless and time wasting running back and forth from the salesman to his manager. I negotiated a fair deal with Shawn Couch ( who was very accommodating ) and I was on my way in my new Silverado. A smooth transaction from start to finish.

Very little needless and time wasting running back and

Very little needless and time wasting running back and forth from the salesman to his manager. I negotiated a fair deal with Shawn Couch ( who was very accommodating ) and I was on my way in my new Silverado. A smooth transaction from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that you had a smooth transaction with Shawn, and we're delighted you are enjoying your new Silverado. We appreciate your input regarding the process and will always strive to make it more efficient. We hope to see you again at Marchant Chevrolet! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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This will be the third vehicle my husband and/or I have

This will be the third vehicle my husband and/or I have purchased from Marchant Chevrolet. We pretty much don't bother with going to too many other dealerships because the experience at Marchant is just that much better, AND less painful. Shawn Couch is one of the main reasons why we have returned so many times. With Shawn, you know upfront there will not be any of the games most car dealerships play. We do OUR homework first, then go to Marchant to see what is available. If we find what we're looking for, and we're willing to pay the price quoted, we're done, and we walk away happy. We know there have not been a ton of fees, extra charges and hidden costs added on to the price of the vehicle. If we don't find what we're looking for on that initial trip, Shawn will check in with us when the 'right' vehicle comes in, and we go back to Ravenel. The drive is more than worth it because you know there won't be any tricks, changes or fast-talking speeches once you get there. Wish making other large purchases was this easy! S. Wiltsie

This will be the third vehicle my husband and/or I have

This will be the third vehicle my husband and/or I have purchased from Marchant Chevrolet. We pretty much don't bother with going to too many other dealerships because the experience at Marchant is just that much better, AND less painful. Shawn Couch is one of the main reasons why we have returned so many times. With Shawn, you know upfront there will not be any of the games most car dealerships play. We do OUR homework first, then go to Marchant to see what is available. If we find what we're looking for, and we're willing to pay the price quoted, we're done, and we walk away happy. We know there have not been a ton of fees, extra charges and hidden costs added on to the price of the vehicle. If we don't find what we're looking for on that initial trip, Shawn will check in with us when the 'right' vehicle comes in, and we go back to Ravenel. The drive is more than worth it because you know there won't be any tricks, changes or fast-talking speeches once you get there. Wish making other large purchases was this easy! S. Wiltsie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you chose Marchant Chevrolet for your third vehicle purchase and that your experience continues to be positive. Shawn Couch is indeed a valued member of our team, and it’s great to know that his straightforward approach and dedication have made your visits enjoyable. We aim to provide a transparent, stress-free buying experience, and we're glad to see that reflected in your feedback. We look forward to welcoming you back for your next visit! Safe travels until then! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

Dealer response

Thank you, S. Wiltsie, for your fantastic review! We're thrilled to hear that you chose Marchant Chevrolet for your third vehicle purchase and that your experience continues to be positive. Shawn Couch is indeed a valued member of our team, and it’s great to know that his straightforward approach and dedication have made your visits enjoyable. We aim to provide a transparent, stress-free buying experience, and we're glad to see that reflected in your feedback. We look forward to welcoming you back for your next visit! Safe travels until then! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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Talk about "Above and beyond the call of duty," the folks

Talk about "Above and beyond the call of duty," the folks at Marchant Chevrolet fill the bill...... from Nancy Beam, such a great service writer-- whether service, maintenance, or repairs, she's there for you! Shawn Couch, our salesperson, was professional, knowledgeable, and easy to work with. Shawn produced exactly what my wife wanted--right car, right price, correct options, and even the 1st choice of color!! Shawn, you know we've bought before, you just took great care of us, and we're already looking forward to next time. I strongly recommend the whole solid team at Marchant Chevy for any and all auto needs! Thank you all, Myrna & Toney

Talk about "Above and beyond the call of duty," the folks

Talk about "Above and beyond the call of duty," the folks at Marchant Chevrolet fill the bill...... from Nancy Beam, such a great service writer-- whether service, maintenance, or repairs, she's there for you! Shawn Couch, our salesperson, was professional, knowledgeable, and easy to work with. Shawn produced exactly what my wife wanted--right car, right price, correct options, and even the 1st choice of color!! Shawn, you know we've bought before, you just took great care of us, and we're already looking forward to next time. I strongly recommend the whole solid team at Marchant Chevy for any and all auto needs! Thank you all, Myrna & Toney

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We truly appreciate your wonderful feedback about your experience at Marchant Chevrolet. It's fantastic to hear that Nancy and Shawn were able to provide you with excellent service and help you find the perfect vehicle. We’re glad you felt supported throughout the process! Your recommendation means a lot to us, and we look forward to assisting you with all your future automotive needs. See you next time! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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