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Tallapoosa Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–5:00pm 8:00am–5:00pm
Tuesday 8:00am–5:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–5:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 8:00am–12:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The best dealership

The best place to buy a car . In Alabama there respect they showed me and my wife. No other dealer can match buch of great fokes that work there Barry was super enjoyed talking to him he is honest and so was the other guys there

The best dealership

The best place to buy a car . In Alabama there respect they showed me and my wife. No other dealer can match buch of great fokes that work there Barry was super enjoyed talking to him he is honest and so was the other guys there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good sales man service

Very good sales man service and the sales man for speaking with me about a car very good job tallapoosa ford is very good car company to go to they have the best service and good people you can talk to

Very good sales man service

Very good sales man service and the sales man for speaking with me about a car very good job tallapoosa ford is very good car company to go to they have the best service and good people you can talk to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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super nice

super nice guys, not pushy, seemed to honestly care that i got in the right car for me. I will buy here again and would recommend them to anyone that asks.

super nice

super nice guys, not pushy, seemed to honestly care that i got in the right car for me. I will buy here again and would recommend them to anyone that asks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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emr12r@outlook.com

I always get excellent service for my 2013 Ford Edge at Tallapoosa Ford.

emr12r@outlook.com

I always get excellent service for my 2013 Ford Edge at Tallapoosa Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Changing oil and tire rotation :

I have been there 3 times and they have not rotated my tires yet or fixed the censer in my tires. Makes me wonder if they really changed my oil also. I know they didn’t do my tires because I took a picture of the dashboard where it shows the bad censer

Changing oil and tire rotation :

I have been there 3 times and they have not rotated my tires yet or fixed the censer in my tires. Makes me wonder if they really changed my oil also. I know they didn’t do my tires because I took a picture of the dashboard where it shows the bad censer

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Danita, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Tallapoosa Ford. We would like the chance to talk to you further so please do call our Service Manager, Mike at (256)234-3432 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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Ford Fusion Hybrid Service

Old low volt battery tested. Replaced. Took about one hour.

Ford Fusion Hybrid Service

Old low volt battery tested. Replaced. Took about one hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

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12 year recall

great service , fast, friendly, treated me as a regular customer

12 year recall

great service , fast, friendly, treated me as a regular customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great customer service

Dealership had a vehicle advertised on the internet but sadly it was sold before I noticed it. Salesperson contacted me quickly and was nice and patient. Not pushy like other salespersons I have dealt with. I will be purchasing another vehicle in the spring and will definitely going to see them.

Great customer service

Dealership had a vehicle advertised on the internet but sadly it was sold before I noticed it. Salesperson contacted me quickly and was nice and patient. Not pushy like other salespersons I have dealt with. I will be purchasing another vehicle in the spring and will definitely going to see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're always here with the same great service whenever you need service or another vehicle! Hope to see you down the road, Chad!

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Excellent Service

All employees that I interacted with were very courteous and helpful. Waiting area was very accommodating. Mechanics seemed to be very skilled.

Excellent Service

All employees that I interacted with were very courteous and helpful. Waiting area was very accommodating. Mechanics seemed to be very skilled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's great to hear that our employees took such good care of you, Lafaye. Thank you so much for being one of our valued guests and we look forward to your next visit!

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salesman

Purchased a used ford only after I was promised that the seat motor would be fixed. The drivers seat motor needs replacing so the seat can be adjusted to a reasonably safe position for driving. It has been two weeks and I called to check on the motor. The salesman was very rude. The service man was much kinder.

salesman

Purchased a used ford only after I was promised that the seat motor would be fixed. The drivers seat motor needs replacing so the seat can be adjusted to a reasonably safe position for driving. It has been two weeks and I called to check on the motor. The salesman was very rude. The service man was much kinder.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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