Reviews
I think we all can agree, no one likes to spend hours at
I think we all can agree, no one likes to spend hours at a dealership. The sales staff had me out the door within 45 minutes. Much thanks to Quentin and Abby for working together to get on my way in a new Ram 1500. Most of all the management team GM Clayton and Steven for being so patient with me. When the competitors couldn’t make it happen, y’all did, Thank you all!!!!
I think we all can agree, no one likes to spend hours at
I think we all can agree, no one likes to spend hours at a dealership. The sales staff had me out the door within 45 minutes. Much thanks to Quentin and Abby for working together to get on my way in a new Ram 1500. Most of all the management team GM Clayton and Steven for being so patient with me. When the competitors couldn’t make it happen, y’all did, Thank you all!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnny, we're delighted to hear that Quentin, Abby, and the management team at Hoover Moncks Corner Chrysler Dodge Jeep Ram made your experience quick and enjoyable. Thank you for choosing us for your new Ram 1500! Safe travels ahead!
From the desk of Jim DeFeo November 1, 2024 Abigale
From the desk of Jim DeFeo November 1, 2024 Abigale Scarallo c/o Hoover Chrysler Dodge Ram 325 N. Highway 52 Moncks Corner, SC 29461 Dear Abigale: I wanted to write you and let you know how satisfied and pleased my daughter and I are regarding our purchase of a 2024 Ram pickup at your dealership. I have gotten to the point in my life that with all of the games and strategies played by most auto dealerships these days, it was refreshing to do business with you. You handled our negotiating and delivery as a true professional. And I, as a former Chevy Oldsmobile dealer, appreciate that more than you probably know. It was certainly worth the 1 1/2 hour drive from Myrtle Beach to Moncks Corner to be treated like the adults my daughter and I are. Great job, and keep up the good work. You are 5 stars in my book. Sincerely: James J DeFeo
From the desk of Jim DeFeo November 1, 2024 Abigale
From the desk of Jim DeFeo November 1, 2024 Abigale Scarallo c/o Hoover Chrysler Dodge Ram 325 N. Highway 52 Moncks Corner, SC 29461 Dear Abigale: I wanted to write you and let you know how satisfied and pleased my daughter and I are regarding our purchase of a 2024 Ram pickup at your dealership. I have gotten to the point in my life that with all of the games and strategies played by most auto dealerships these days, it was refreshing to do business with you. You handled our negotiating and delivery as a true professional. And I, as a former Chevy Oldsmobile dealer, appreciate that more than you probably know. It was certainly worth the 1 1/2 hour drive from Myrtle Beach to Moncks Corner to be treated like the adults my daughter and I are. Great job, and keep up the good work. You are 5 stars in my book. Sincerely: James J DeFeo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we're delighted to hear that you and your daughter had such a positive experience with Abigale at Hoover Moncks Corner Chrysler Dodge Jeep Ram. It's wonderful knowing the drive was worth it for exceptional service! Thank you for sharing your feedback.
From the desk of Jim DeFeo November 1, 2024 Abigale
From the desk of Jim DeFeo November 1, 2024 Abigale Scarallo c/o Hoover Chrysler Dodge Ram 325 N. Highway 52 Moncks Corner, SC 29461 Dear Abigale: I wanted to write you and let you know how satisfied and pleased my daughter and I are regarding our purchase of a 2024 Ram pickup at your dealership. I have gotten to the point in my life that with all of the games and strategies played by most auto dealerships these days, it was refreshing to do business with you. You handled our negotiating and delivery as a true professional. And I, as a former Chevy Oldsmobile dealer, appreciate that more than you probably know. It was certainly worth the 1 1/2 hour drive from Myrtle Beach to Moncks Corner to be treated like the adults my daughter and I are. Great job, and keep up the good work. You are 5 stars in my book. Sincerely: James J DeFeo
From the desk of Jim DeFeo November 1, 2024 Abigale
From the desk of Jim DeFeo November 1, 2024 Abigale Scarallo c/o Hoover Chrysler Dodge Ram 325 N. Highway 52 Moncks Corner, SC 29461 Dear Abigale: I wanted to write you and let you know how satisfied and pleased my daughter and I are regarding our purchase of a 2024 Ram pickup at your dealership. I have gotten to the point in my life that with all of the games and strategies played by most auto dealerships these days, it was refreshing to do business with you. You handled our negotiating and delivery as a true professional. And I, as a former Chevy Oldsmobile dealer, appreciate that more than you probably know. It was certainly worth the 1 1/2 hour drive from Myrtle Beach to Moncks Corner to be treated like the adults my daughter and I are. Great job, and keep up the good work. You are 5 stars in my book. Sincerely: James J DeFeo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us at Hoover Moncks Corner Chrysler Dodge Jeep Ram! We're delighted to hear that Abigale provided such professional service and made the drive worthwhile. We appreciate your kind words and look forward to serving you again in the future!
5th Purchase from Hoover Moncks Corner and they always
5th Purchase from Hoover Moncks Corner and they always take care of me.Awesome Dealership with the best staff in the Carolinas.My Salesman,Terrence Wilson treated my like family from beginning to end…he’s a blessing in disguise.Thanks again Guys !😊⭐️⭐️⭐️⭐️⭐️
5th Purchase from Hoover Moncks Corner and they always
5th Purchase from Hoover Moncks Corner and they always take care of me.Awesome Dealership with the best staff in the Carolinas.My Salesman,Terrence Wilson treated my like family from beginning to end…he’s a blessing in disguise.Thanks again Guys !😊⭐️⭐️⭐️⭐️⭐️
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andre, we're so grateful for your continued support and kind words about Terrence and our team at Hoover Moncks Corner Chrysler Dodge Jeep Ram. Enjoy your new ride!
This place has got be be doing illegal fraudulent things.
This place has got be be doing illegal fraudulent things. I called ahead to verify vehicle I wanted was available. They confirmed it was. I drove two hours to the dealer and that was a huge mistake. I test drove the vehicle and it was filthy, hadn't been detailed and the vehicle pulled to the right. The salesman said they would detail it and put a repair order in at a local dealer if I purchased it. Why wouldn't it be detailed and repaired if its waiting to be purchased? The vehicle price online was 27,000 and when I arrived and they presented me with the price sheet they changed the price to 29,000. Charged me a "garage fee" of 2,200, a detailing fee of 895, an oil change package fee of 1,850 and a few other fees. They also stated they had to dock a "garage fee" from my trade in, and surely they charged this "garage fee" to the person that traded in the vehicle I was going to purchase which means they're double dipping on vehicle fees. I explained to them that it makes zero sense for a buyer to pay the dealer to detail and repair the vehicle that they are buying. The salesman Josh was fantastic and I'm sure he could make a ton of money at a better dealership. Not working for the manager he has. When I confronted the manager about the fees and the changed price of the vehicle he stated "well it says online the price is subject to change" I left. This place needs to be investigated. Don't waste your money here, and Josh, if you see this, go work some where that believes is honesty. You'll make way more.
This place has got be be doing illegal fraudulent things.
This place has got be be doing illegal fraudulent things. I called ahead to verify vehicle I wanted was available. They confirmed it was. I drove two hours to the dealer and that was a huge mistake. I test drove the vehicle and it was filthy, hadn't been detailed and the vehicle pulled to the right. The salesman said they would detail it and put a repair order in at a local dealer if I purchased it. Why wouldn't it be detailed and repaired if its waiting to be purchased? The vehicle price online was 27,000 and when I arrived and they presented me with the price sheet they changed the price to 29,000. Charged me a "garage fee" of 2,200, a detailing fee of 895, an oil change package fee of 1,850 and a few other fees. They also stated they had to dock a "garage fee" from my trade in, and surely they charged this "garage fee" to the person that traded in the vehicle I was going to purchase which means they're double dipping on vehicle fees. I explained to them that it makes zero sense for a buyer to pay the dealer to detail and repair the vehicle that they are buying. The salesman Josh was fantastic and I'm sure he could make a ton of money at a better dealership. Not working for the manager he has. When I confronted the manager about the fees and the changed price of the vehicle he stated "well it says online the price is subject to change" I left. This place needs to be investigated. Don't waste your money here, and Josh, if you see this, go work some where that believes is honesty. You'll make way more.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the review. It's important for us that our customers feel confident in their purchases, so it's disappointing to hear about this experience. Please feel free to contact me directly if we can be of further assistance in resolving these concerns. Respectfully, Clayton Mardis - General Manager - (854) 300-4800
I drove 4 hours to test drive and purchase a truck.
I drove 4 hours to test drive and purchase a truck. I called in advance to verify the truck was still available and told the salesman it would take me 4 hours to get there. The truck price on the internet was $38,254. When I arrived they told me the price was $43,500. I reminded them about their posted internet price. Their response was I was getting a great deal and the truck was worth a lot more. Be cautious. This dealership is not an honest dealership.
I drove 4 hours to test drive and purchase a truck.
I drove 4 hours to test drive and purchase a truck. I called in advance to verify the truck was still available and told the salesman it would take me 4 hours to get there. The truck price on the internet was $38,254. When I arrived they told me the price was $43,500. I reminded them about their posted internet price. Their response was I was getting a great deal and the truck was worth a lot more. Be cautious. This dealership is not an honest dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is our second car purchase there and will be buying
This is our second car purchase there and will be buying again through them, we had Mike couch who kept us laughing the whole time made the sale painless and also had help from amber ( who just started a week ago) who help us find cheaper insurance, they both are amazing, we are in love with our challenger and charger ! Thank you again, also thank you to Matt who was a huge help as well, great team work
This is our second car purchase there and will be buying
This is our second car purchase there and will be buying again through them, we had Mike couch who kept us laughing the whole time made the sale painless and also had help from amber ( who just started a week ago) who help us find cheaper insurance, they both are amazing, we are in love with our challenger and charger ! Thank you again, also thank you to Matt who was a huge help as well, great team work
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Assistance
Mike was a great help he answered all my questions and even called me to check on everything to see if there was any problems with the car. He was very nice and I would send anyone I know to see him when they want to look for a vehicle.
Assistance
Mike was a great help he answered all my questions and even called me to check on everything to see if there was any problems with the car. He was very nice and I would send anyone I know to see him when they want to look for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hunter is the man to see!
We walked in just to look at trunk space, we walked out with a new car!! I have absolutely loved my experience with Hunter! If you need or want a new car, he is the guy to see!! they are no pressure, they are thorough and accommodating, the service is clean and comfortable. this is a place to support!
Hunter is the man to see!
We walked in just to look at trunk space, we walked out with a new car!! I have absolutely loved my experience with Hunter! If you need or want a new car, he is the guy to see!! they are no pressure, they are thorough and accommodating, the service is clean and comfortable. this is a place to support!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My car was there almost 3 weeks now and I'm still
My car was there almost 3 weeks now and I'm still not getting no straight answers just a bunch of lies I purchased this car June 3 I only drive it for 2 weeks and I had to carry it back for some minor repairs never will I purchased with them again I am very disappointed.
My car was there almost 3 weeks now and I'm still
My car was there almost 3 weeks now and I'm still not getting no straight answers just a bunch of lies I purchased this car June 3 I only drive it for 2 weeks and I had to carry it back for some minor repairs never will I purchased with them again I am very disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase