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Porsche Carlsbad

(234 reviews)
Visit Porsche Carlsbad
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:30pm
Sunday 10:00am–6:00pm Closed
New (877) 263-3934 (877) 263-3934
Used (877) 797-0360 (877) 797-0360
Service (866) 867-3197 (866) 867-3197

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Carlsbad from DealerRater.

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Great service.

Great service. Service personnel went above and beyond to make sure we were completely satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Thomas, Thank you for writing a review for our service team! We are thrilled that they went above and beyond for you. - Your friends at Porsche Carlsbad

Kyle Raferty is amazing !

Kyle Raferty is amazing ! Bought a used car and New Panamera with an Allocation . Excellent follow through !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Jeff, Thank you for writing a review for Kyle. We hope you are enjoying your new Panamera! - Your friends at Porsche Carlsbad

Very professional.

Very professional. Great service. Nice showroom. They’ve handled both my cars. Nice loaner cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi IRL, Thank you for writing a review of our dealership. We appreciate it! - Your friends at Porsche Carlsbad

I have been a customer of Porsche Carlsbad for 16 years.

I have been a customer of Porsche Carlsbad for 16 years. They always deliver. Both their service and sales department are friendly reliable and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi AH, Thank you for your continued business over the past 16 years! We appreciate the review and look forward to welcoming you back. - Your friends at Porsche Carlsbad

Staff was great, service was great, they’re very quick

Staff was great, service was great, they’re very quick and efficient, couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Eda, Thank you for writing a review for our staff! We’re thrilled to hear your feedback. - Your friends at Porsche Carlsbad

I brought my car to Porsche Carlsbad for a 10k service.

I brought my car to Porsche Carlsbad for a 10k service. Kassy was my service technician. I showed up one hour ahead of my scheduled arrival time and Kassy made no fuss about it, she kindly took care of me immediately after her previous client left. She kept me informed while my car was being serviced and when I picked it up I was glad to see that she made sure the service team did not disassemble the dog area at the back of the car when cleaning it up. She also remembered to ask them to update the time on the clock. Overall my experience was a very pleasant one, thanks to Kassy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kina, Thank you for choosing us for your 10k service. We’re happy that Kassy helped accommodate you for an earlier appointment and that you had a great experience. - Your friends at Porsche Carlsbad

Very Impressed with the service!

Very Impressed with the service! They were prompt, kind and helpful! The gate looks so much better! Very pleased they were able to smooth out all the rough edges!! I was very impressed with the service I received! Thank you for the loaner car too!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Denise, Thank you for writing a review of your service experience. We’re happy that our team took care of your gate and that everything went smoothly! -Your friends at Porsche Carlsbad

Fantastic team from the GM and service manager down to

Fantastic team from the GM and service manager down to the main staff and attendants! Feels like family every time I visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi PV, Thank you for writing us a review and for being a valued member of our Porsche Carlsbad family. -Your friends at Porsche Carlsbad

Easy to set up appointment .

Easy to set up appointment .. reasonable availability… beautiful facility and David is a great service manager…. Great experience ! Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Xaiver, We’re thrilled that you enjoyed your experience at our dealership. We look forward to welcoming you back in the future. - Your friends at Porsche Carlsbad

A very quick and easy service appointment!

A very quick and easy service appointment! Didn’t wait more than 1 minute! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Reid, Thank you for the five-star review. We’re happy our service team helped you out quickly. - Your friends at Porsche Carlsbad