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They always try to upsell me for wipers.
They always try to upsell me for wipers. I was also told on this trip I had a leak somewhere related to the left differential. When I asked for more details, I got a reply 30 minutes later that they “didn’t think it was a leak “. - what ? So do I have a leak or not? Our family has 4 cars we bring here and get conflicting advice / warnings often. Beginning to feel like I can’t really trust them.
Mike Hume, manager of body shop got my Pacifica in to
Mike Hume, manager of body shop got my Pacifica in to repaint the hood while the vehicle was still under warranty for rust and corrosion. They did an excellent job and it looks like new! Thank you. Jay Six
First time at this dealership and the experience was
First time at this dealership and the experience was great and happy how quick and pleasant everyone was thank you
Very friendly very informative.
Very friendly very informative. Answered all my questions. Made me feel very welcome and not any pressure to buy a car.
Fixed my Jeep in record time so i could leave for my home
Fixed my Jeep in record time so i could leave for my home in Florida the next day. Brian was awesome
Fast, courteous, and an easy way to get a necessary service. Paul was great, as he has been over my seven years of dealing with him, no doubt he deserves a raise. Donald Beair
Great customer service. Paul takes good care of his customers. This is the only place I take my Jeep for service. I will return for service.
Great services quick and friendly oil change tire
Great services quick and friendly oil change tire rotation and updated the computer also kept on touch
I had my Jeep in for service, oil change tires rotated
I had my Jeep in for service, oil change tires rotated and a check up, they were very efficient and fast, the tech was very nice and polite! I was in and out of there in an hour!
I had called the dealership 3 weeks in advance to have my
I had called the dealership 3 weeks in advance to have my check engine light looked at.Also I had asked while it was there to have the oil changed. I dropped my 2016 ram 1500 the night before. The next morning I received a call from Brian from the service dept. . He had stated they could do the oil change but could not check the engine light. He stated I would have to make an appointment . I then said I had made an appointment 3 weeks prior. He went to tell me that they had fired a service rep and he is probably who I had talked to. He would see what he could do. I reached out to him again at 4:00pm . He said they haven’t looked at it and didn’t know if they had changed the oil. I told I would be there in a half hour to get my truck I need it for work. When I got to Tom Obrien to pick up the truck Brian said they had just finished the oil change. I again asked him after he repeatedly said I am sorry for the previous person’s mistake so your records showed I had no appointment. He said yes we found your appointment he misspelled your name. So I said you found my appointment but my truck still gets to the back of the line. His reply was yes our techs are just swamped. I will not ever take another vehicle to Tom Obrien nor will I buy another vehicle from Tom Obrien!!!!!