Britain Chevrolet

4.8
(501 reviews)
(903) 450-4216 (903) 450-4216

Reviews

4.8
(501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

We purchased a vehicle in May of 2023 and from the

We purchased a vehicle in May of 2023 and from the beginning it was having issues we contacted them and said that we needed a rental and they said they were backed up and no lowner Cars and we didn't have an option so today we dropped it off and said it maybe under warranty may not but some components are not even if we bought it a year ago then said they didn't have room for us so we said we could take it home and they could come pick it up and they said no that's fine it can stay the weekend but not guaranteed if it will be worked on or fixed.. It's not even a year old and these people have been horrible we have called and called and emailed and yet no response so today we just took it up there.. this was a brand new vehicle

1.0

We purchased a vehicle in May of 2023 and from the

We purchased a vehicle in May of 2023 and from the beginning it was having issues we contacted them and said that we needed a rental and they said they were backed up and no lowner Cars and we didn't have an option so today we dropped it off and said it maybe under warranty may not but some components are not even if we bought it a year ago then said they didn't have room for us so we said we could take it home and they could come pick it up and they said no that's fine it can stay the weekend but not guaranteed if it will be worked on or fixed.. It's not even a year old and these people have been horrible we have called and called and emailed and yet no response so today we just took it up there.. this was a brand new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

10-yo Car Driver

Continuing with scheduled maintenance on my 10 yo vehicle. Work done in time stated, affordable.

5.0

10-yo Car Driver

Continuing with scheduled maintenance on my 10 yo vehicle. Work done in time stated, affordable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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3.0

Staff were nice.

Staff were nice. Waiting area was nice. I feel like the oil change took longer than it should have, but overall decent experience.

3.0

Staff were nice.

Staff were nice. Waiting area was nice. I feel like the oil change took longer than it should have, but overall decent experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

It was very fast and smooth They were real courteous and

It was very fast and smooth They were real courteous and nice Very friendly workers. Thank you

5.0

It was very fast and smooth They were real courteous and

It was very fast and smooth They were real courteous and nice Very friendly workers. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Speedy and awesome always explaining everything.

Speedy and awesome always explaining everything. They make sure I was taking care of didn't disappoint what so ever .

5.0

Speedy and awesome always explaining everything.

Speedy and awesome always explaining everything. They make sure I was taking care of didn't disappoint what so ever .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Great people to work with and they keep you informed on

Great people to work with and they keep you informed on what your vehicle needs are, which is appreciated

5.0

Great people to work with and they keep you informed on

Great people to work with and they keep you informed on what your vehicle needs are, which is appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Was really awesome.

Was really awesome. It's just the annoying review texts that were the only downside. Thanks!

5.0

Was really awesome.

Was really awesome. It's just the annoying review texts that were the only downside. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Very pleasant to work with and had my vehicle ready when

Very pleasant to work with and had my vehicle ready when promised Friendly a ND caled to give me updates

5.0

Very pleasant to work with and had my vehicle ready when

Very pleasant to work with and had my vehicle ready when promised Friendly a ND caled to give me updates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Great customer service, very professional, and the

Great customer service, very professional, and the service was done very/extremely fast....I'm always satisfied, to no end, with the service & the dealership!

5.0

Great customer service, very professional, and the

Great customer service, very professional, and the service was done very/extremely fast....I'm always satisfied, to no end, with the service & the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Very professional.

Very professional. Every time I come in they take care of service or repair in a timely and affordable manner. I will bring my chevrolet to them for all services

5.0

Very professional.

Very professional. Every time I come in they take care of service or repair in a timely and affordable manner. I will bring my chevrolet to them for all services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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