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Britain Chevrolet

(506 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award

About our dealership

Hi I'm Byron Britain owner of Britain Chevrolet Cadillac and I want to thank you for looking through our website. At Britain Chevrolet Cadillac we understand that you have a choice in where you buy your vehicle. I started out in the car business as a salesman and slowly worked my way up. Today I am personally involved in each sale and am excited at the opportunity to become your dealership for life.
We are your Texas Chevrolet and Cadillac dealer in Greenville!

Service center

Phone number (903) 355-2811

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Scheduled Service (Oil Change) took a bit long and the

Scheduled Service (Oil Change) took a bit long and the tech used a dirty towel to wipe down the interior. We had just gotten the cart detailed, now smudges..

Scheduled Service (Oil Change) took a bit long and the

Scheduled Service (Oil Change) took a bit long and the tech used a dirty towel to wipe down the interior. We had just gotten the cart detailed, now smudges..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Working with a salesman on buying a vehicle and then was

Working with a salesman on buying a vehicle and then was told someone just bought the car I had already turned in paperwork for. Finance was working on the details and then salesman tells me it sold. Someone just bought it.

Working with a salesman on buying a vehicle and then was

Working with a salesman on buying a vehicle and then was told someone just bought the car I had already turned in paperwork for. Finance was working on the details and then salesman tells me it sold. Someone just bought it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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My experience here was amazing .

My experience here was amazing . I?ve been to other Chevy dealers and settled , this one they were completely honest about how long things would take and kept constant communication with me. Having loaners available also made the process a lot more peaceful! 20/10

My experience here was amazing .

My experience here was amazing . I?ve been to other Chevy dealers and settled , this one they were completely honest about how long things would take and kept constant communication with me. Having loaners available also made the process a lot more peaceful! 20/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kentrell, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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We take all 3 of our vehicles for oil changes and

We take all 3 of our vehicles for oil changes and repairs. The new staff is professional and work is affordable. Will buy new truck late this year from them

We take all 3 of our vehicles for oil changes and

We take all 3 of our vehicles for oil changes and repairs. The new staff is professional and work is affordable. Will buy new truck late this year from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent dealership.

Excellent dealership. Friendly and knowledgeable staff. Seamless financial department. Service department is a clean, friendly and efficient place to take my new truck if ever necessary.

Excellent dealership.

Excellent dealership. Friendly and knowledgeable staff. Seamless financial department. Service department is a clean, friendly and efficient place to take my new truck if ever necessary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New tire installation

Bought a new front tire for my 2009 Chevy truck. Had it installed and was in and out in no time.

New tire installation

Bought a new front tire for my 2009 Chevy truck. Had it installed and was in and out in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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We purchased a vehicle in May of 2023 and from the

We purchased a vehicle in May of 2023 and from the beginning it was having issues we contacted them and said that we needed a rental and they said they were backed up and no lowner Cars and we didn't have an option so today we dropped it off and said it maybe under warranty may not but some components are not even if we bought it a year ago then said they didn't have room for us so we said we could take it home and they could come pick it up and they said no that's fine it can stay the weekend but not guaranteed if it will be worked on or fixed.. It's not even a year old and these people have been horrible we have called and called and emailed and yet no response so today we just took it up there.. this was a brand new vehicle

We purchased a vehicle in May of 2023 and from the

We purchased a vehicle in May of 2023 and from the beginning it was having issues we contacted them and said that we needed a rental and they said they were backed up and no lowner Cars and we didn't have an option so today we dropped it off and said it maybe under warranty may not but some components are not even if we bought it a year ago then said they didn't have room for us so we said we could take it home and they could come pick it up and they said no that's fine it can stay the weekend but not guaranteed if it will be worked on or fixed.. It's not even a year old and these people have been horrible we have called and called and emailed and yet no response so today we just took it up there.. this was a brand new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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10-yo Car Driver

Continuing with scheduled maintenance on my 10 yo vehicle. Work done in time stated, affordable.

10-yo Car Driver

Continuing with scheduled maintenance on my 10 yo vehicle. Work done in time stated, affordable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Staff were nice.

Staff were nice. Waiting area was nice. I feel like the oil change took longer than it should have, but overall decent experience.

Staff were nice.

Staff were nice. Waiting area was nice. I feel like the oil change took longer than it should have, but overall decent experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Great people to work with and they keep you informed on

Great people to work with and they keep you informed on what your vehicle needs are, which is appreciated

Great people to work with and they keep you informed on

Great people to work with and they keep you informed on what your vehicle needs are, which is appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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