Tuscaloosa Chevrolet

Reviews

4.3 out of 5 4.3
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 3.0 out of 5
    October 15, 2018

    The visit prior to this 1 I didn’t even get a new sticker after my oil change causing me to possibly have caused damage to my vehicle. Communication... is also a big issue. I’ve heard others complain about not receiving calls about their vehicles being ready, also.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 13, 2018

    One visit after I bought my car the service department did not tighten the oil filter.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your rec...ent visit. Take care!

  • July 20, 2017

    s we continue to improve our service. Please share your experience with others by clicking on the logos below: You can copy your review and paste it on... any of the review websites below: Was treated like I was the onliest customer in the world they had.They were genuinely concerned with My issues. I wasn't having the best morning, but Mack my service department rep was patient and he LISTENED to me and reassured me that they would take care of me. Also Mr. Billy the shuttle driver was AWSOMTASTIC! He also talked to me and reassured me that everything would be ok and they would take great care of my vehicle and get the bottom of it. Overall this was just a great group of well trained service department reps! They actually turned and brightened my Monday morning astound! Don't find that at a lot of places.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 2, 2018

    Great service! Friendly staff! Reasonably priced !!!!!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to ...assist you if anything else comes up. Take care!

  • 5.0 out of 5
    May 9, 2018

    Came in for the first free oil change and was in and out fast

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call ...or stop by. Have an awesome day!

  • 5.0 out of 5
    May 3, 2018

    Great ! Very professional & kind. Always called with updates on my car. Runs great! Good timing.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is an...ything else we can do for you; we are more than happy to help!

  • 1.0 out of 5
    May 2, 2018

    It was awful. Trying to change the oil And it wasn’t due.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at... (205) 210-8994 when you have a chance. Thank you, and we look forward to hearing from you.

  • 5.0 out of 5
    April 24, 2018

    One of the TVs in the waiting area needs to be weather, news, etc.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, thanks for taking the time to leave a review.

  • 4.0 out of 5
    April 19, 2018

    my shuttle bus driver, (the older guy with the glasses) was amazing. he was very nice & he engaged into conversation.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Tuscaloosa Chevrolet and we hope to see you again soon!

  • 5.0 out of 5
    April 17, 2018

    Always pleased with the service department. Friendly and efficient every time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Tuscaloosa Chevrolet and we hope to see you again soon!

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