Karl Klement Chrysler-Dodge-Jeep

Service department is poor I called several different dealership hoping to get it in sooner. Told had to leave it they would get to it when they could get to it. Said I could not be without my vehicle for weeks (check engine light). Stated like I said we get to when we can get to it and then how ever long that takes. When someone doesn`t care about fixing my vehicle why would they care about how well of a job they do? Someone need to hire people that want to work!

Not friendly and not inviting, definitely lacks anything but the bare minimum. No one was rude, but also no one was Remotely Happy for me to be there.

Very knowledgeable, great service, always honest and upfront. They also get you in and get you out fast not like your typical dealerships.

It was a great experience! Very helpful and knowledgeable, walked us through each step to purchasing our Jeep.

Work not fixed well, vehicle returned dirty, felt like I was ignored and was just a bother

They get you in and out in no time! Very good customer service. Always very helpful!

Courteous, friendly, knowlegeable, and prompt. The free ice cream bars were pretty darn great too!! Thanks!!

I went in for an oil change and told him I had a maintenance contract that I bought with my pick up and they refused to even look at. It told me I didn’t buy at their dealership so they weren’t gonna honor it. What kind of crap is that from a Dodge dealership

I don’t love that they try to sell used cars as new but super happy with my vehicle.

Jacob was amazing. One of the best things we admired about him was he saw us walking around the lot looking at vehicles and he was busy with other customers. He quickly came by and assured us he called someone to attend to us. He checked on us 2 times and although no one came, he came over to help us as soon as his customers left. We admired how well he checked up on us. We were grateful he was our sales agent.