Town & Country Ford

First class service from Derrick and the Town & Country Ford team. Terrific follow up. Highly recommend.

Janey Acton my powerhouse saleswoman. This woman help me pick out the truck I wanted. Then went battled beside me With the office, to get me where I wanted to be price and rate wise. We closed the deal at 930PM Remember they closed at 7pm She never got upset about anything and said let me see what I can do, every time I countered. Then 3 weeks After the sale I had some clerical issues. She took my call an got to the people who could fix the issues without giving me the run around. This woman is a treasure to anyone who meets her... And will be a powerhouse for any workforce who is lucky enough to employ her. Thank you for everything.. Daniel Bunting

Sheila and I had a great experience buying a 2022 Ford Explorer at Town & Country Ford. Derrick Young was helpful in making it happen for us. He kept after it until he found a car that fit our needs and our budget. To the whole crew that worked with us, Shelia-Business Development, Eddie-Sales Manager, Renae-Delivery Specialists, and Ron-Finance Manager, we thank you!

First class dealership. We only work with Derrick Young whom we have purchased 2 F-150’s from. He is an amazing salesman whom really cares for his clients and their needs. His knowledge in sales and inventory plus concern for our needs will continually bring us back to Town & Country Ford in Bessemer.

Bought a used car from them. Drove it less than 200 miles and the clutch went out. Got stonewalled for 3 days before they literally told me it was my problem. $43000 spent and now I am out another $3000 to replace the clutch. Don’t trust them.

I purchased a Ford Bronco Heritage From Town and Country AL. They were the only dealer we could find that would sell us the truck for sticker and we live in NY. My salesman Jay Mathis was there for every curve ball that Ford threw. When Ford discontinued the color we ordered. Jay called and said we need to change the order color and year to a 2023 or the order will be canceled. He was on the top of his game all the time. I really believe that if Jay didn't call me to tell me to change the year my order would have been canceled. Thanks Jay my Alabama brother

My car buying experience with Town & Country have been nothing short of amazing! My salesman Fred Williams was very professional and helpful as usual. I have purchased 4 vehicles from Town & Country and will buy again in the future. Thanks Town & Country for exceeding my expectations!

Eric Washington has sold me 2 trucks from Town and Country Ford. Both have been excellent experiences for me. My last truck was done completely on the phone and didn’t involve much effort from me, which is great because I am out of town with work and hard to get to the dealership in time. Eric is very professional and has a good understanding of what the customer needs and wants. Great experience.

Two reasons why I ordered my 2022 F250 through Town and Country Ford. First, the Town and Country Ford YouTube reviews of the new 2022 Super Duties. Second, how quickly Town and Country Ford responded to my inquiries and how Blake (Sales) answered my questions and walked me through the ordering process. I live in Northwestern FL and did not have second thoughts about ordering through Town and Country Ford in AL. Blake and the Ford Manufacturer kept me in the loop on the status of my truck every step of the way. Blake played a giant role in avoiding build delays by letting me know what accessories to order from the factory and which to complete after market. Zero delays on this truck build. Hollie from the Finance Department, was extremely professional and her level of service was amazing. She walked us through every step of the way on our final purchase payment. I have my truck and it is everything I wanted plus. Town and Country spent 30 - 45 minutes going over all of the functions of the truck and made sure I was comfortable before I departed the dealership. I would definitely recommend Town and Country Ford in Bessemer AL for your next vehicle purchase.

I was searching for options to replace my Ford Explorer and went to a couple of dealership websites near me to see what they had in inventory. When I did not find what I was looking for I posted an inquiry on the websites for what I was looking for. I received automated responses from all but one of the dealerships. Town and Country Ford salesperson, Angel Neal reached out to me by text, email, and phone call within hours of my inquiry and was persistent but not pushy as she helped me work through what possibilities they may have for me. Through my discussions with Angel I ended up ordering a new Ford Explorer and I am very satisfied with this process. I would definitely recommend Angel Neal of Town and Country Ford to anyone looking to purchase a vehicle!