Roswell Ford

Bought a used buick from them water pump went out on the way home they never fixed it I ended up fixing it they said they would pay for parts they did not do that they never responded to my phone calls and the only time they called was to ask for a good review this place is a joke go somewhere that does not have the krumland name on it

Can't even explain what a disappointing experience this was, no one knows their job, and they did NOT do all they billed for! Tried to tell me I don't have certain filters, not true and easily checked! Just a total crap job. It was an emergency this time, but next, I will drive wherever to not go there! What a shame!

Just shout out to Cassey and rob amazing people ,they all about your type of workers ,please give them a raise and also all staff of roswell ford God bless each one of you injesusmightyname

Our 2004 pickup gave up the ghost hauling our big living quarter horse trailer across White Sands. We decided that our best option was to find a new truck with the capability to haul the trailer home. This was not an easy feat given the late time of day and limited inventory in the dealerships. Luckily we found Adam at Roswell Ford. He not only got the deal done in record time, he delivered the truck to us in Alamogordo (2 hours away) late that night, helped us get the trailer hooked up and gave us detailed instructions of the vehicle as we returned him to the dealership. He was definitely our knight in shining armor. And we also love the truck. Never thought we would purchase a vehicle like that, but when life gives you lemons...

Great sales experience very smooth will repurchase their. Staff very friendly facility nice and clean.

The vehicle has been in repair after two days. I have been using a loaner.

They where fair on selling price and trade-in. No hassles, no pressure, all easy going.

So after having dropped the truck off for a month and having over 21,000 dollars worth of work done, of which almost 5000 dollars were out of pocket, I now have so many problems with the truck I did not have before. . They will not even look at it. I was met at the door and told they were not going to look at the truck and that I needed to leave the property. It is a desiel and replaced only one battery, and are telling me it is my fault they only replaced one battery. Because I am obviously a moron and did not know you have to replace both batteries. My Dad is a desiel mechanic and has been my whole life. Beard could not even look me in the eye. I just need the battery cable replaced. I spent a fortune to get my truck fixed and they will not make things right. I will not go back for anything. I will drive to Albuquerque next time I purchase a vehicle. The complete and utter lack of anything from these people is gross.

Beyond awesome very helpful awesome experience awesome people!

RoswellFord rocks. Lori was a joy and I should have relied on her even more. They delivered a great truck deal. Definitely recommend! Blue Ribbon