Tidelands Ford

This was the 2nd new vehicle purchase with Tidelands. The salesperson, Chad M, took the time to listen to and understand our needs and desires to get us into this Ford Bronco Sport. The entire Tidelands team, from management to sales to finance and even parts & service provide outstanding service! This dealership has a hometown family feel and concern for their customers.

This is the second car that I’ve bought from Chandler and she is amazing! Brent and Chandler did a Fantastic job and will definitely recommend Tidelands Ford!

Very happy with our purchase of a used car from them. They were very efficient in handling the paperwork that was involved in the sale.

It was a great experience. We drove over two hours, passing dozens of other dealers to purchase the exact car that we wanted from Tideland Ford. It was such a great experience that we are considering making the long drive again for our next vehicle purchase.

Great experience at the dealership from the salesman, salesman manager and Finance manager. I would highly recommend Tidelands for your next purchase

Based on my experience, I cannot recommend Tidelands Ford in Pawleys Island for service. My 2020 F-150, with 105,000 miles, was in excellent condition aside from a transmission issue—an issue Ford is known to address with the 10-speed transmission. I brought the truck in for a warranty-covered transmission replacement, and the dealership kept the vehicle for six months. Unfortunately, the original issue was not resolved, and I noticed several new concerns afterward, including engine problems, malfunctioning door locks, unexpected A/C activation, loud noises, and a burning smell. At one point, I was asked to test-drive the vehicle and later discovered that the engine had no oil in it. This raised serious concerns about the thoroughness and safety of the service performed. While the service manager was courteous and professional and willing to assist, I did not feel that my concerns were taken seriously at the management/owner level, and the issues with my vehicle were not addressed to my satisfaction. Because Ford dealerships are independently owned and operated, I understood that responsibility for resolving service problems rests with the dealership itself and Tidelands owner Josh Bauer refused to continue service on my vehicle to correct the matter while rudely dismissing my concerns. Overall, the experience was extremely disappointing, and I would urge anyone considering service at this location to proceed with caution.

Their follow up is slow. Seems like they're not interested in selling unless you have perfect credit. Or lot of cash. so I'm not really sure about the salespersons. Great dealership I'm sure.

Very easy to do business with, very quick in and out delivery. Awesome dealer, will definitely buy here again

Great Sales service, facilities and Finance dept. The whole package to make a seamless purchase!

Tidelands Ford in Pawleys Island has an outstanding team and customer service! I recommend them to everyone! Definitely check them out if your looking for a vehicle! They will get you in a vehicle that your looking for!