Reviews
This was our second purchase of a F150 from Tidelands and
This was our second purchase of a F150 from Tidelands and it was a great experience and the perfect truck. We asked Tidelands Ford to find us a slightly newer used F150 and Chelsea spent 8 weeks tracking down the features and color vehicle we wanted. Our ‘22 F150 4x4 Lariat is outfitted exactly as we wanted. The sales team was great and we are so pleased to have this vehicle. We got a great trade in price on our 2018 and the cost of the newer truck was very fair. Great experience.
This was our second purchase of a F150 from Tidelands and
This was our second purchase of a F150 from Tidelands and it was a great experience and the perfect truck. We asked Tidelands Ford to find us a slightly newer used F150 and Chelsea spent 8 weeks tracking down the features and color vehicle we wanted. Our ‘22 F150 4x4 Lariat is outfitted exactly as we wanted. The sales team was great and we are so pleased to have this vehicle. We got a great trade in price on our 2018 and the cost of the newer truck was very fair. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The easiest car buying experience I’ve ever had and there
The easiest car buying experience I’ve ever had and there have been a lot over the years. Caleb was very knowledgeable and helpful and closed the deal easily, assistance from John and BD was icing on the cake. I truly appreciate all their efforts and would encourage everyone to give them an opportunity. Thanks again everyone at Tidelands Ford.
The easiest car buying experience I’ve ever had and there
The easiest car buying experience I’ve ever had and there have been a lot over the years. Caleb was very knowledgeable and helpful and closed the deal easily, assistance from John and BD was icing on the cake. I truly appreciate all their efforts and would encourage everyone to give them an opportunity. Thanks again everyone at Tidelands Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience buying my vehicle started off well—the
My experience buying my vehicle started off well—the process was quick, and everyone was friendly. I worked with Hailey, who was really sweet. But after the purchase, things took a frustrating turn. I was promised a second key that would be mailed to me in a few days, but it’s now been months, and I still haven’t received it. I’ve reached out repeatedly to both Hailey, the sales associate, and John, the sales manager, and even gave John additional time after he assured me he’d call back in a week. Unfortunately, he never did. I’ve been patient and made every effort to resolve this, but I’m extremely disappointed by the lack of follow-through. I am still waiting for my second key. Sadly, I can’t recommend this dealership after this experience.
My experience buying my vehicle started off well—the
My experience buying my vehicle started off well—the process was quick, and everyone was friendly. I worked with Hailey, who was really sweet. But after the purchase, things took a frustrating turn. I was promised a second key that would be mailed to me in a few days, but it’s now been months, and I still haven’t received it. I’ve reached out repeatedly to both Hailey, the sales associate, and John, the sales manager, and even gave John additional time after he assured me he’d call back in a week. Unfortunately, he never did. I’ve been patient and made every effort to resolve this, but I’m extremely disappointed by the lack of follow-through. I am still waiting for my second key. Sadly, I can’t recommend this dealership after this experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience with Tidelands.
Great experience with Tidelands. First time we bought a car remotely and they made it easy and painless. Thank You!!
Great experience with Tidelands.
Great experience with Tidelands. First time we bought a car remotely and they made it easy and painless. Thank You!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would like to thank Chandler Horton and Mark Rumley for
I would like to thank Chandler Horton and Mark Rumley for all their help in my purchase of a used car...being in Pgh Pa and buying a used car sight unseen they helped in making it less stressful...thanx again
I would like to thank Chandler Horton and Mark Rumley for
I would like to thank Chandler Horton and Mark Rumley for all their help in my purchase of a used car...being in Pgh Pa and buying a used car sight unseen they helped in making it less stressful...thanx again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would like to thank Chandler Horton and Mark Rumley for
I would like to thank Chandler Horton and Mark Rumley for all their help in making a purchase of a used car a lot less stressful...being in pgh pa and buying a used car from south carolina sight unseen can be overwhelming to say the least...Im very happy with the car...thanx again
I would like to thank Chandler Horton and Mark Rumley for
I would like to thank Chandler Horton and Mark Rumley for all their help in making a purchase of a used car a lot less stressful...being in pgh pa and buying a used car from south carolina sight unseen can be overwhelming to say the least...Im very happy with the car...thanx again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, your comments keep us motivated and working hard for all our guests! Safe travels!
Caleb was amazing to work with.
Caleb was amazing to work with. He worked diligently to help us find exactly what we were looking for. Though a tough task because of my picky husband, he came through for us at a time that couldn't have been better. The process was quick and painless. This is the second vehicle my family has purchased from Caleb and Tideland Ford. Everyone is always attentive and kind. Buying a vehicle can be stressful, so as his slogan says, 'Don't throw in the towel, call Caleb Powell!' I promise you wont be disappointed.
Caleb was amazing to work with.
Caleb was amazing to work with. He worked diligently to help us find exactly what we were looking for. Though a tough task because of my picky husband, he came through for us at a time that couldn't have been better. The process was quick and painless. This is the second vehicle my family has purchased from Caleb and Tideland Ford. Everyone is always attentive and kind. Buying a vehicle can be stressful, so as his slogan says, 'Don't throw in the towel, call Caleb Powell!' I promise you wont be disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience, but the closing took way too long when
Good experience, but the closing took way too long when paying cash for the vehicle
Good experience, but the closing took way too long when
Good experience, but the closing took way too long when paying cash for the vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great sales experience!
Great sales experience! They were very helpful with the different options and great to work with during the whole sales process.
Great sales experience!
Great sales experience! They were very helpful with the different options and great to work with during the whole sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In the last 22 years, my family has bought over 40 cars
In the last 22 years, my family has bought over 40 cars from Tideland's. We've never had an issue. From the ownership to the salesmen, we've always been treated like family at Tideland's.
In the last 22 years, my family has bought over 40 cars
In the last 22 years, my family has bought over 40 cars from Tideland's. We've never had an issue. From the ownership to the salesmen, we've always been treated like family at Tideland's.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car