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Tidelands Ford

(749 reviews)
Visit Tidelands Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (843) 904-6042 (843) 904-6042
Used (843) 461-4946 (843) 461-4946
Service (843) 461-4924 (843) 461-4924

Inventory

See all 215 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2024.
Tidelands Ford located in Pawleys Island SC was established in May of 1995. We have been a strong automotive business leader in the Georgetown & Horry counties ever since. We offer the complete vehicle line up for Ford along with Certified Pre-Owned and feature a QuickLane Tire & Auto Center.
Our dealership has a Certified Professional Sales & Service Staff that include Level 3 & 4 Employee Excellence & 4 Senior Master Technicians that have achieved Ford Motor Co.'s highest level of customer service among dealers in Myrtle Beach Conway Florence Georgetown and Charleston.
Just South Of High Prices & We're Closer Than You Think!

Service center

Phone number (843) 461-4924

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tidelands Ford from DealerRater.

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Great experience with this dealership from sales to finance to service. We live 2 hours away and will definitely consider all our future purchases from them also. They were very honest and did everything they said they would do.

Great experience with this dealership from sales to finance to service. We live 2 hours away and will definitely consider all our future purchases from them also. They were very honest and did everything they said they would do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great process. Easy, to the point, no fuss, no stress! Caleb was great, got all the things done to the vehicle that I asked for. 5star

Great process. Easy, to the point, no fuss, no stress! Caleb was great, got all the things done to the vehicle that I asked for. 5star

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Today was a big milestone for our family—our son drove home in his first car! 💙🚗 Buying a car can be stressful, especially when you’re shopping for your teenager’s first vehicle. We had a lot of questions, a lot of concerns, and wanted to make sure we were making the right decision. From the moment we walked into Tidelands Ford, Dalton and Chandler treated us like family. There was never any pressure, just honest conversations, patience, and genuine excitement to help us find the right car. They made what could have been an overwhelming experience into one we’ll always remember. Watching our son see his car with the bow on it is a memory we’ll cherish forever. If you’re looking for a dealership that truly cares about its customers, we can’t recommend Tidelands Ford enough. Thank you, Dalton and Chandler, for helping make today so special!

Today was a big milestone for our family—our son drove home in his first car! 💙🚗 Buying a car can be stressful, especially when you’re shopping for your teenager’s first vehicle. We had a lot of questions, a lot of concerns, and wanted to make sure we were making the right decision. From the moment we walked into Tidelands Ford, Dalton and Chandler treated us like family. There was never any pressure, just honest conversations, patience, and genuine excitement to help us find the right car. They made what could have been an overwhelming experience into one we’ll always remember. Watching our son see his car with the bow on it is a memory we’ll cherish forever. If you’re looking for a dealership that truly cares about its customers, we can’t recommend Tidelands Ford enough. Thank you, Dalton and Chandler, for helping make today so special!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Ben changed my oil and replaced my windshield wipers via mobile service. He was quick, efficient and very pleasant. Definitely recommend using Tidelands Ford for your car needs!

Ben changed my oil and replaced my windshield wipers via mobile service. He was quick, efficient and very pleasant. Definitely recommend using Tidelands Ford for your car needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Evan was a pleasure to work with at Tidelands. He got our entire office scheduled for some updated wiper blades, and they even came out to our office. What a sweet, professional, young man- we highly recommend working with him!!!

Evan was a pleasure to work with at Tidelands. He got our entire office scheduled for some updated wiper blades, and they even came out to our office. What a sweet, professional, young man- we highly recommend working with him!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I contacted this dealership because I was interested in purchasing a vehicle and wanted to get some additional information before moving forward. I was prepared to make a serious inquiry, but the experience quickly became frustrating. Communication was slow, questions were not answered clearly, and I felt like I had to work harder than I should have just to get basic information. When someone is considering spending a significant amount of money on a vehicle, they should feel valued and respected throughout the process. Instead, the interaction left me feeling like my business was not important. Customer service is a major part of any purchase experience, and unfortunately, this dealership fell short. Because of the way the situation was handled, I decided to take my business elsewhere. There are plenty of dealerships that understand the importance of treating customers professionally and earning their trust.

I contacted this dealership because I was interested in purchasing a vehicle and wanted to get some additional information before moving forward. I was prepared to make a serious inquiry, but the experience quickly became frustrating. Communication was slow, questions were not answered clearly, and I felt like I had to work harder than I should have just to get basic information. When someone is considering spending a significant amount of money on a vehicle, they should feel valued and respected throughout the process. Instead, the interaction left me feeling like my business was not important. Customer service is a major part of any purchase experience, and unfortunately, this dealership fell short. Because of the way the situation was handled, I decided to take my business elsewhere. There are plenty of dealerships that understand the importance of treating customers professionally and earning their trust.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Steve, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please give BD Banks or John Clairmont a call at 843-237-3673 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

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Very friendly and personable. Would visit them again. No hidden fees or surprise add ons.

Very friendly and personable. Would visit them again. No hidden fees or surprise add ons.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Caleb was awesome with the way he called to advise me that there was a vehicle at the dealership that may be something I was interested in.

Caleb was awesome with the way he called to advise me that there was a vehicle at the dealership that may be something I was interested in.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
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Pleasant experience with the staff at the dealership. Everyone was easy to work with and a reasonable deal. Would recommend for a vehicle purchase.

Pleasant experience with the staff at the dealership. Everyone was easy to work with and a reasonable deal. Would recommend for a vehicle purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Beyond exceptional customer service. Both service and sales departments have exceeded expectations. Recommend anyone in the area looking for either, go to Tidelands!

Beyond exceptional customer service. Both service and sales departments have exceeded expectations. Recommend anyone in the area looking for either, go to Tidelands!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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