Reviews
Great experience with this dealership from sales to finance to service. We live 2 hours away and will definitely consider all our future purchases from them also. They were very honest and did everything they said they would do.
Great experience with this dealership from sales to finance to service. We live 2 hours away and will definitely consider all our future purchases from them also. They were very honest and did everything they said they would do.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great process. Easy, to the point, no fuss, no stress! Caleb was great, got all the things done to the vehicle that I asked for. 5star
Great process. Easy, to the point, no fuss, no stress! Caleb was great, got all the things done to the vehicle that I asked for. 5star
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Today was a big milestone for our family—our son drove home in his first car! 💙🚗 Buying a car can be stressful, especially when you’re shopping for your teenager’s first vehicle. We had a lot of questions, a lot of concerns, and wanted to make sure we were making the right decision. From the moment we walked into Tidelands Ford, Dalton and Chandler treated us like family. There was never any pressure, just honest conversations, patience, and genuine excitement to help us find the right car. They made what could have been an overwhelming experience into one we’ll always remember. Watching our son see his car with the bow on it is a memory we’ll cherish forever. If you’re looking for a dealership that truly cares about its customers, we can’t recommend Tidelands Ford enough. Thank you, Dalton and Chandler, for helping make today so special!
Today was a big milestone for our family—our son drove home in his first car! 💙🚗 Buying a car can be stressful, especially when you’re shopping for your teenager’s first vehicle. We had a lot of questions, a lot of concerns, and wanted to make sure we were making the right decision. From the moment we walked into Tidelands Ford, Dalton and Chandler treated us like family. There was never any pressure, just honest conversations, patience, and genuine excitement to help us find the right car. They made what could have been an overwhelming experience into one we’ll always remember. Watching our son see his car with the bow on it is a memory we’ll cherish forever. If you’re looking for a dealership that truly cares about its customers, we can’t recommend Tidelands Ford enough. Thank you, Dalton and Chandler, for helping make today so special!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ben changed my oil and replaced my windshield wipers via mobile service. He was quick, efficient and very pleasant. Definitely recommend using Tidelands Ford for your car needs!
Ben changed my oil and replaced my windshield wipers via mobile service. He was quick, efficient and very pleasant. Definitely recommend using Tidelands Ford for your car needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Evan was a pleasure to work with at Tidelands. He got our entire office scheduled for some updated wiper blades, and they even came out to our office. What a sweet, professional, young man- we highly recommend working with him!!!
Evan was a pleasure to work with at Tidelands. He got our entire office scheduled for some updated wiper blades, and they even came out to our office. What a sweet, professional, young man- we highly recommend working with him!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I contacted this dealership because I was interested in purchasing a vehicle and wanted to get some additional information before moving forward. I was prepared to make a serious inquiry, but the experience quickly became frustrating. Communication was slow, questions were not answered clearly, and I felt like I had to work harder than I should have just to get basic information. When someone is considering spending a significant amount of money on a vehicle, they should feel valued and respected throughout the process. Instead, the interaction left me feeling like my business was not important. Customer service is a major part of any purchase experience, and unfortunately, this dealership fell short. Because of the way the situation was handled, I decided to take my business elsewhere. There are plenty of dealerships that understand the importance of treating customers professionally and earning their trust.
I contacted this dealership because I was interested in purchasing a vehicle and wanted to get some additional information before moving forward. I was prepared to make a serious inquiry, but the experience quickly became frustrating. Communication was slow, questions were not answered clearly, and I felt like I had to work harder than I should have just to get basic information. When someone is considering spending a significant amount of money on a vehicle, they should feel valued and respected throughout the process. Instead, the interaction left me feeling like my business was not important. Customer service is a major part of any purchase experience, and unfortunately, this dealership fell short. Because of the way the situation was handled, I decided to take my business elsewhere. There are plenty of dealerships that understand the importance of treating customers professionally and earning their trust.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Steve, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please give BD Banks or John Clairmont a call at 843-237-3673 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.
Very friendly and personable. Would visit them again. No hidden fees or surprise add ons.
Very friendly and personable. Would visit them again. No hidden fees or surprise add ons.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Caleb was awesome with the way he called to advise me that there was a vehicle at the dealership that may be something I was interested in.
Caleb was awesome with the way he called to advise me that there was a vehicle at the dealership that may be something I was interested in.
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- 3.0
- Does recommend this dealer
- Shopped for a used car
Pleasant experience with the staff at the dealership. Everyone was easy to work with and a reasonable deal. Would recommend for a vehicle purchase.
Pleasant experience with the staff at the dealership. Everyone was easy to work with and a reasonable deal. Would recommend for a vehicle purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Beyond exceptional customer service. Both service and sales departments have exceeded expectations. Recommend anyone in the area looking for either, go to Tidelands!
Beyond exceptional customer service. Both service and sales departments have exceeded expectations. Recommend anyone in the area looking for either, go to Tidelands!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase