Reviews
Very friendly and personable. Would visit them again. No hidden fees or surprise add ons.
Very friendly and personable. Would visit them again. No hidden fees or surprise add ons.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Caleb was awesome with the way he called to advise me that there was a vehicle at the dealership that may be something I was interested in.
Caleb was awesome with the way he called to advise me that there was a vehicle at the dealership that may be something I was interested in.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Pleasant experience with the staff at the dealership. Everyone was easy to work with and a reasonable deal. Would recommend for a vehicle purchase.
Pleasant experience with the staff at the dealership. Everyone was easy to work with and a reasonable deal. Would recommend for a vehicle purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Beyond exceptional customer service. Both service and sales departments have exceeded expectations. Recommend anyone in the area looking for either, go to Tidelands!
Beyond exceptional customer service. Both service and sales departments have exceeded expectations. Recommend anyone in the area looking for either, go to Tidelands!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tried to buy a vehicle yesterday. Was told by Maddie by text that someone would call me back. Waited three hours no response. I texted back and was told they couldn’t give me a time for callback. This morning I received an email saying the vehicle I wanted went up in price by $2000. I contacted the GM Benson Banks to explain the situation, but he didn’t bother to respond. With service like that I will take my business elsewhere.
Tried to buy a vehicle yesterday. Was told by Maddie by text that someone would call me back. Waited three hours no response. I texted back and was told they couldn’t give me a time for callback. This morning I received an email saying the vehicle I wanted went up in price by $2000. I contacted the GM Benson Banks to explain the situation, but he didn’t bother to respond. With service like that I will take my business elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
The dealership was very good, they explained every detail to me. Also they programmed my phone for me & gave me Sirius XM of 3 months.
The dealership was very good, they explained every detail to me. Also they programmed my phone for me & gave me Sirius XM of 3 months.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We have been with them for 3 years. The staff is very friendly and helpful.
We have been with them for 3 years. The staff is very friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have had my cars serviced there in the past and they have been honest and thorough. Just bought my first car from them and couldn’t be happier. I drive past another Ford dealership ( they are awful) to do business with this dealership.
I have had my cars serviced there in the past and they have been honest and thorough. Just bought my first car from them and couldn’t be happier. I drive past another Ford dealership ( they are awful) to do business with this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Charles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tidelands Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My recent experience with Tidelands Ford was the BEST ever ! Both Tony , the salesman, and the manager were extremely accommodating and eager to help. I felt very comfortable during the entire buying process, and look forward to years of excellent service.
My recent experience with Tidelands Ford was the BEST ever ! Both Tony , the salesman, and the manager were extremely accommodating and eager to help. I felt very comfortable during the entire buying process, and look forward to years of excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sonya, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Everyone was great, especially Chandler. We love our Bronco and Tidelands Ford. Great service too.
Everyone was great, especially Chandler. We love our Bronco and Tidelands Ford. Great service too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kristel, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!