Scottsdale Maserati

Randy is the best service person I had ever had to work with he is very professional and understanding of all that I needed to be done to my car . I had never met him in person but I can tell you every time my car goes to him for service I get videos and phone calls and follow up so I am always in the loop with all that’s going on with my vehicle . This is very outstanding at least I get to see exactly what is wrong and what is needed for my vehicle . Randy you are the best. I do appreciate all the professionalism and communications. Thank you

Great service Like the videos confirming all the details etc of what is being done

Randy wright was more than helpful and had patience in answering my questions and taking care of the service in a timely manner I really appreciated him working with me as the Maserati had to come up from Tucson

I find the professional people at this location go above and beyond to make your experience exceptional. David Mase and Gary Hall bring a positive and supportive spirit with knowledge and personal experience I am so grateful and thankful for their support

Excellent service and delivery of my new 2025 Ferrari 296 GTB from entire team. Follow up service is required but I know all of the noted items will be fully and professionally addressed by this award winning team. Highly recommend Scottsdale Ferrari for all your needs.

My service went fine and Randy Wright did a good job. The issue I had which Randy is aware of is I brought in a very clean car and left with a dusty, water plashed car. I didn’t notice how dirty it was until after I drove away. I let Randy know and he offered to detail the car but I’m not interested in a 20 mile drive each way to bring the car back again. Very disappointing.

Great dealership! Service was excellent and Randy is the best service advisor at the dealership.

Management is active and the service and sales people i work with are enthusiastic and very helpful.

Brought my Maserati in to get looked at for some leaking from the engine. Randy was very upfront and even warned me about the extended warranty package I purchased from another dealer. Excellent service from their team. While I didn’t get the work done there, they have my upmost respect for keeping customers informed and no xx.

BUYERS BEWARE: I purchased from the Scottsdale Ferrari Dealership a 2017 Ferrari 488 Spider / traded in a 2006 Ferrari 430 Spider – long distance sale – I reside in St. Louis Mo. The sales / negotiations stared in the end of June 2024 and as of today I am still owed 1 item on the “We Owe” document, which they have refused to honor. It was agreed upon and I received a signed “We Owe” document that I would receive a 2yr Warranty & 2yr Maintenance Program backed by Ferrari North America and described by Ferrari as MAINPOWER15 WARRANTY. After doing a wire transfer and reviewing the documents I found out that the 2 yr Maintenance Program was not included in the documents. I was never told that it was not included, and I only found out by doing my due diligence and reading the documents. I would have never agreed on terms of the sale without this Maintenance Program – (sounds like a little bait and switch). I called and ended up speaking to the sales manager Carl DeRiso and was told it supposedly didn’t qualify, but I was offered and agreed upon to be paid $5,000 to me for the equivalence of 2 years of maintenance at my local Ferrari dealership in STL. ($2,500 per yr). I received a revised signed “We Owe” document stating this agreement. The dealership has not made payment of the $5,000, stating the condition of my F430 trade in. I have acted in good faith through this entire process. On 6-24-24 I texted photos of my F430 and received a text asking for additional info. On 6-25-24 I emailed 2 documents 1) invoice of new tires June 2024 from STL Ferrari $3,300. 2) emailed a certified inspection report of my F430 completed by STL Ferrari. With in 1 hour of sending the email, I received an offer from salesman Petros Kompouras & GM Chad Morgan. Between 6-25 & 6-28 I received a total of 4 offers (going back and forth with different options etc.) but it always included the MAINPOWER15 Warranty. The deal was agreed upon and I received a thank you text from GM Chad Morgan. On 7-10 my F430 was picked up from STL and shipped to Scottsdale Ferrari. Why I mention the timeline, I NEVER ONCE received a phone call / text / email from the salesperson Pertos K. who I spoke to over many occasions; sales manager Carl D. spoke to 3 times or GM Chad Morgan regarding / inquiring about any additional information of my F430. Never did they ask for additional info. All they wanted to do was to close the deal. On 7-12-24 The dealership came in full possession of my F430 before shipping the F488 to STL. The acceptance of the vehicle and shipping of the F488 tacitly binds the dealership to the agreement, and they had ample opportunity to review the vehicle, and to now suggest that I am not owed the $5,000 is simply absurd. FYI- the main concern on my F430 was a battery issue. I had my attorney send a demand letter to Scottsdale Ferrari, LLC; PAG West, LLC & Penske Automotive Group. Inc. only to receive a zero response. I am to find out that by signing all the documents I have given away some rights and need to settle by arbitration – which is a complete joke and burdensome. I find it hard to believe that a dealership could put all of this in writing with a “We Owe” document and simply not honor our agreement knowing the odds of arbitration is in their favor. Buyers Beware - getting signed documents at Scottsdale Ferrari are meaningless.