Bob Richards Nissan

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
641 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    July 30, 2019

    I have bought my last 6 cars from Nissan store. The last car i brought is a Rogue and Elaine and the finance manager were great. The only isdue4i have... is the finance manager told me he worked a miracle and my payments would be around 450 well they are not. They are almost 190 more. I was on shock and pissed. With that being said I wilm probably go elsewhere next time

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us feedback about your experience with us. We appreciate that you brought this to our attention. We will use yo...ur comments to refine our efforts to ensure this issue does not happen again.

  • 5.0 out of 5
    May 4, 2019

    Wonderful experience, great customer service. The staff is very friendly and patient, from the GM to the service dept. That was the best car buying experience... I’ve ever had. They would not stop until they got me in the car I wanted. Thanks Bob Richards Nissan

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bobbie, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Richards Nissan!

  • November 28, 2017

    This dealership is the poster child for premium customer service. I'm the type of person who never leaves reviews but the staff and the the level of customer... experience that I received warrants a review. Not only is the dealership staff professional; but they are also knowledgeable and extremely proficient at helping potential buyers pick vehicles that they need and want to fit their needs.. I will definitely recommend this dealership to everyone I know. Sincerly, The Gorebosah Family

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2019

    Very friendly and eager to make visit short as possible. Never had any problems with service or questions on anythg nissan. I definitely will recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

  • 5.0 out of 5
    May 2, 2019

    Always love coming in to see Jamie. She is FABULOUS!!!!! She makes sure all my needs are met in a timely manner. Waiting room/ bathrooms always nice... and clean. Everyone there is supper nice!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    May 1, 2019

    Always leave out happy take the time out to explain everything step by step they washed and vaccum my car out and made sure everything was ok before i... left

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leatha Smith, we are so happy to read such a great review about Bob Richards Nissan! Thank you, and have a fantastic day!

  • 5.0 out of 5
    April 29, 2019

    I always have a nice time. The service is great. They do a super job from pulling into the express bay to getting back into my car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Chris J, thank you so much for your positive comments about Bob Richards Nissan! Looking forward to seeing you again soon!

  • 5.0 out of 5
    April 26, 2019

    I always enjoy taking my car back to the dealership for services everyone is so friendly and always talking to you and they make sure you have free snacks... and coffee I would recommend them to everyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Richards Nissan!

  • 5.0 out of 5
    April 23, 2019

    Vicky was attentive and kept me informed of all the repairs and services. They even washed my car. The set is is definitely worth taking my car to this... location. Says a girl from THOMSON GA...yes me!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Pamela Benjamin, we are very happy to have provided you with such a positive experience! We hope you have a great day!

  • 5.0 out of 5
    April 14, 2019

    Ended up visiting this location for an emergency repair. They were excellent. My repair was taken care of quickly and my anxiety was relieved. I was very... impressed with their staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Diane White, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a ...great day!

View More Reviews