Reviews
I have been using your service department since it began....
I have been using your service department since it began. Mark in the service department as taking care of all of my Jaguar s since I got my first one. I have had the s-type,the x-f .’s .He is excellent. Leeman my service advisor is also excellent. I find everyone to be helpful and friendly and kind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service Department
The service department was Great! The representative had my car ready in a timely manner?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sherrell Hill, thank you so much for your positive comments about Jaguar Birmingham! Please don't hesitate to reach out if there's anything additional we can do for you.
Customer
Great service from Dan Germond and the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Samuel Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Birmingham! We hope to be of service to you again in the future. Best wishes, Land Rover Birmingham
Full Service
Once again, excellent service, polite, Lee is always attentive to my vehicle's needs. It was a pleasure to discover a business which cares not only for your vehicle but treats their customers so nicely. Keep it rolling, and I will continue to recommend Land Rover/Lee in Birmingham to all, Many thanks. Cassandra
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cassandra, thank you for the high star rating! If you're ever in need of more help, please let us know!
Excellent service from Leeman
Leeman was great to work with and would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brad Collins, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
Always always an enjoyable experience at Range Rover. Lee Tillery is my service advisor and he never disappoints. He takes really good care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna Frazier, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
2014 RR Sport needed service. Called for an appointment....
2014 RR Sport needed service. Called for an appointment. The first available appointment was over 3 weeks out. I think that is ridiculous. The person on the phone said it was normal. I purchased the car there and my service experience over the years has been hit or miss. This was the last straw for me, It is time for a new car but I will not be going purchasing it from Land Rover Birmingham.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Finding my dream car.
I purchased a 2020 Velar in September from Land Rover Birmingham, Salesman Stephen Kennedy went above and beyond to make sure the sale transaction and my new car was all that I wanted it to be, thanks Stephen I enjoyed working with you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lue Dennis, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Great Customer Service
Mr.Stephen was great in my whole car buying process. He had great product knowledge and is very kind. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donald, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Love the service!!!
Great service!!! I bought my car here because of the service department!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deborah Stern, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Birmingham! Thank you so much again for your feedback! We hope you have a great day!