Dealers   /   Irondale, AL   /   Land Rover/Jaguar Birmingham  /  Reviews

Land Rover/Jaguar Birmingham

4.4 out of 5 4.4
52 reviews
3000 Tom Williams Way Irondale, AL 35210
Dealer website
Dealer website
New (888) 219-2454
Used (888) 347-2114
Service (888) 346-0038

Average Rating

4.4 out of 54.4
52 lifetime reviews.
77% recommend
this dealer
Write a Review

Reviews

Read reviews that mention:

All Reviews great service service advisor
All Reviews great service service advisor
All Reviews great service service advisor
  • 3.0 out of 5
    Craig's ride
    by Craig Melancon from Meridian, MS
    January 14, 2019

    I have been in many Range Rover dealerships and this one is only average

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    Smooth experience
    by Kathleen from Birmingham, AL
    December 12, 2018

    My routine service visit was handled in a prompt and efficient manner. Very friendly staff made the process a pleasant one.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathleen, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Birmingham!

  • 5.0 out of 5
    Discovery Sport
    by Megan from Birmingham, AL
    December 4, 2018

    We had a great experience purchasing our Discovery Sport. The staff courteous, helpful and very knowledgeable about the cars.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Megan, we are so happy to read such a great review about Land Rover of Birmingham! If you ever need anything else from us, please feel free to give us... a call or stop by. Have an awesome day!

  • 5.0 out of 5
    PERFECT
    by Sherri from Birmingham,AL
    November 29, 2018

    DANIEL AND JOHN WERE GREAT. Everything went smoothly. I love my new Range Rover.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sherri, thank you so much for your positive comments about Land Rover of Birmingham! Enjoy your Rover!

  • 1.0 out of 5
    Very poor experiance
    by unhappy customer from Morris Al.
    October 21, 2018

    This dealership is one of the worst I have ever been to. I have talked to two other dealers in the state looking for the right Land Rover my partner and... I wanted. I took a test drive, and that was it . I was ready to buy and they said they needed to Vet me and that was it. They never called me back. I have lived in Birmingham for over 20 years and have never been asked that. I have a successful business and have done real estate for many years in Birmingham. I know now what discrimination feels like. They judged me and did not think I had the money to buy it. News for them I work 60 plus hours a week and make more then the sales man and Manager make combined. I wont be back. I would rather go to Huntsville or Atlanta to buy.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We regret to hear of this experience. We value each of our customers and we hate that this was not evident in your visit with us. If you would like to... discuss this in more detail, please give us a call at the store.

  • 5.0 out of 5
    rbruno@brunoeventteam.com
    by Ronald Bruno from Birmingham ,Alabama
    September 5, 2018

    very good experience, Guy was very helpful and attentive to detail

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronald Bruno, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Birmingham! We look forward to your ...next visit! Take care!

  • 5.0 out of 5
    Excellent
    by Angela from Montgomery, al
    August 31, 2018

    I showed up without an appointment and yet we’re so kind and accommodating;) thank you!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this informa...tion about your recent visit. Take care!

  • 5.0 out of 5
    Salesman
    by Marvin from Snellville, Georgia
    July 28, 2018

    First of all let me start by saying my salesman was EXCEPTIONAL. His name is Barrett Carden and his co-worker Daniel Manley made sure that my husband... and I were handled with such professionalism. They both were dedicated to quality customer service. From the time we stepped into your dealership until the time we left they both made sure that my husband and I had the car we wanted and they gave us a fair and honest trade in for our car. That is so rare in the car business today. Barrett way very knowledgeable about the vehicle we purchased and he was also made sure I was just as knowledgeable about my new car with all its new features. Barrett always made himself available by phone or text when we needed his help. The guy was just EXCEPTIONAL!!! My husband and I really enjoyed the entire staff at Birmingham LandRover. They made our car buying experience really enjoyable and personal. I know that they will continue to keep up the good work there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marvin, we really appreciate your positive review!

  • 4.0 out of 5
    Service
    by Samuel from Birmingham, Alabama
    July 24, 2018

    very satisfied prompt and timely service and update calls to keep me informed on progress

    Not Applicable
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    Jaguar Land Rover Birmingham Dealership
    by Vickie from Chelsea, AL
    June 28, 2018

    Awesome dealership! Great staff! Will definitely be back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Is this your dealership? Click here to reply to reviews.