Landmark Dodge Chrysler Jeep RAM Morrow

Purchased 2018 charger in January they filled out the paperwork with the wrong VIN which caused me a lot of problems later on. When signing paperwork... I pointed out color was wrong, grey. My car is green, the finance guy last name Jennings said that it not matter. I figured they know what doing so I signed paper work, however this was completely WRONG! I receive a call letting me I needed to came back there to correct some stuff, I called I dint get an answer or call back so I went to dealership they let me know what was wrong, but they were busy and did not have new paper work ready, total waste of my Saturday. They send someone to my house a week or two later to fill out paperwork, I believed problem was solved. WRONG again! I end up getting stopped for speeding in July, officer tells me the vehicle is not registered to me, this was a complete nightmare, they wanted to take the car, luckily I was able to explain the situation and have someone send a pic of paperwork and police let us go. I contacted dealership left messages to Eric in sales and even the general manager Tim Lambert, received call from Eric a few days later, who advised me someone would get in touch with me, a lady calls me back tells me I need to go get a new tag, which means taking off of work, another waste of time! Says that they would send me a check for $25.00 to pay for tag,have not receive check yet. I have called about 3 times left messages again to Gen manager and Eric, suggested the at least offer me a free oil change for all my troubles. No call back. I would NOT RECOMEND buying a car from here ever!

Russ will have you come, knowing the vehicle is not available. . . Bad ��experience in service and sales . . . . . . . . https://www.cars.com/vehicledetail/detail/742499712/overview/?aff=share_text

I've been coming here for years and they are yet to disappoint, my service agent Meagan make very sure that my visit here is top notch, and I feel... valued and a repeating customer, thank you !!!!

Took my vehicle to them because my CEL had come on. It sat there for 2 weeks and everyday Pullen had a different lie to tell, when I called to check. Finally... told me that the mechanic put the cover back on and the CEL did not come back on. Said he drove it 40 miles and it still did not come on. Well I drove it for 1 day and it came back on. Well Mr. Pullen did warn me. Sir it might come back on as soon as you drive it out of the parking lot. Liars

Mr. Alton Taylor had very good customer service. He was extremely knowledgeable and tried going over and beyond to get me in the car I wanted. Unfortunately,... the financing wouldn’t match up to what I wanted. I still recommend people to him because he goes over and beyond to try and make sure needs are met.

I have purchased two vehicles in the past year from landmark and both experiences were the best I have ever received at any dealership. I appreciate all... the hard work my sale person Matthew Moyers did to get me a fair deal.

I was having trouble with my Wrangler soft top and stopped in to Landmark. Even though I wasn’t interested in a purchase a salesman (Lamin Ceesay)... came right out and helped me. Truly awesome experience.

Absolutely awful experience. They advertised a 2013 Dodge Dart SXT - Stock #J59316A - I spoke with a sales person to confirm the vehicle was still available... and would be ready for my mechanic to inspect it. The salesperson confirmed availability. I traveled to the dealership and after a 20 minute wait - the salesperson brought the "wrong" car to the front. Another 10 minutes went by and they brought out the correct vehicle. My mechanic walked to the car and in two seconds told me - you don't want this car. I was surprised that he judged the car unsuitable so quickly until I saw the "cracked LCD" screen. The car was in terrible condition and I was furious that the dealer wasted my time with such FALSE advertising. Deliberately misleading - Bait and Switch. No effort to try and make things right. DON'T go to this dealer.

Mr. Winfree was Awesome, he was very professional, super nice. Treated my wife and I like family. We drove an hour to purchase a vehicle. It was worth... every mile. Thanks again.

With this rating I do have to say my car is still not fixed but landmark has really tried to fix it after a month being in the shop saying that mark Pullman... was outstanding trying to help and the service manger Steve went to bat for me and spoke with the sell center and they gave me 100.00 in a gift card for the gas I used back in forth The problem is still not fixed but I think it is a over sight with the mechanic not finding the problem . Will see Steve on Monday hoping we can find the problem.