Landmark Dodge Chrysler Jeep RAM Morrow

Not professional at all, and will not deal on price of vehicle and just plain rude! Would not recommend the dealership at all!

Buyer beware. Landmark sold me a used car with a CD that want eject. Something completely looked over during buying. I wasn't told by sales and I believe... they knew all along. They also refuse to fix. As is. Please dont buy from them

I've been coming here for years and they are yet to disappoint, my service agent Meagan make very sure that my visit here is top notch, and I feel valued... and a repeating customer, thank you !!!!

I was looking for a vehicle and this place had a good deal. I contacted them and they got back to me quickly and i had been talking with the salesman.... I was asked why i wasn't looking locally to me and if i was moving there. Why does that matter, are you trying to sell me something or interested in my personal business? Very unprofessional in my honest opinion. I found another deal somewhere else.

Went in last week to buy a New 2019 Ram...needless to say I left without even getting a price of the truck. What I got was we have to run your credit.... I sold cars for 3 years back in the day. If a customer ask for price, give it to them... Stupid

I have to shout out special Kudos to Ashley Wilkins in the service department. Besides being extremely professional, efficient, and knowledgeable, she... is the one person who actually made me feel like Landmark really cares about their customers. She made me feel like I was part of the Landmark "family". She is an excellent representative of the company. Also, even though I was there for a recall, I needed to address a piece of interior molding that had been broken during the last service. Ashley spoke with her General Manager and took care of the problem. I am just waiting for the new part to arrive. In closing, Ashley Wilkins is a fantastic Ambassador for Landmark.

Yet another truly remarkable experience. I live 6 1/2 hours away from this dealership and this is the second time I drove out here to pick up the vehicle... I wanted (even though I can most likely find a vehicle closer-by). First and foremost, Russ is a true professional. He is both respectful and knowledgeable and is always extremely responsive. Secondly, this dealership goes to bat for you - they do everything they can to ensure you are happy and to earn your business. For the second time now, I was in and out of the dealership within just a little over an hour - was told the deal was approved, drove up, waited 5 minutes, signed paperwork, moved items into the new car, and drove off. Literally that simple. There are no games here - no back and forth, "let me bring in my manager and de-value your trade", etc., all the typical games most dealers play - NONE of those games at this dealership. When I walk into the dealer I feel like I am part of the family and that these people are my friends. I will continue going to this dealer for all future Mopar vehicles in the coming years, even if the same exact vehicle is at my local dealer 15 minutes away. It's worth the trip. I highly suggest you stop in or give Russ a call if there's something you have interest in. This man is one of the best salesmen I've come across, and I've been through at least 40 different cars in the last 10 years. Fantastic, guys. Side note: I LOVE my SRT Cherokee!!!!! :)

Very useless online/internet sales department. Poor, spotty, and ineffective communication, made the buying process a hassle. They don’t take online... inquiries seriously. Tried giving this dealership my business twice, but they failed to earn it.

I am very frustrated and angry over the service department at Landmark Dodge in Morrow. My service attendant never ever called me to follow up on the staus.... The service attendant is always away from the desk everytime I call they are busy. You can't check the status of your own vehicle and can get no information because the service attendant is off this weekend and I can find out maybe what the problem is on Monday. Now I have to wait even longer. This is ridiculous. There is zero SERVICE. I was actually thinking of buying a new car but at this point I will never ever buy a Dodge. I hope that Dodge will make some changes over this issue. Btw I turned my car in Dec 26 and still dealing with this on Sat Jan 4th. This is not okay. Only gave 1 star so I could post, but does not deserve any.

If it was possible to give zero stars I would. Was a good customer. Did all my service there but when they were the cause of maintenance that I had to... pay out of pocket they refused to admit to it. I will never go back again. It is a pity they would place no value on loyalty and for $2000 lose a loyal customer and think nothing of it! "Response by owner" is only for show. They are not serious in trying to resolve my complaints. Gouge the customer first. Customer loyalty is non existant.