INFINITI of South Atlanta

I’ve the worse experience(s) at this dealership and I will not be back! I had a great experience working with the service consultant Carson because... he was the only professional person there. However, he has left the dealership likely because of the way they treat people. The wait times here are too long, they don’t properly detail your vehicle because they are lazy, and they are dishonest. It always takes over 2.5 hours to receive something as simple as an oil change. Nonetheless, they remind you that they provided a courtesy wash and vacuum. Well, as an Infiniti dealer, I am sure they are aware that they sell 3rd row seating, right? I keep two car seats on the 3rd row for my children and they never clean their area. Never this entire YEAR have they vacuumed the 3rd row, which can be mess after my kids get out! Not even the 2nd row or between the seats. I always have to pay to get my car cleaned after I leave, and this is after paying the dealership to service. Such a shame and horrible experience! Their lie is - We will rewash and vacuum for you at no charge. Only to continue to refuse to vacuum nothing but the front seats! Not the rest of the vehicle. I am sick of it and will not go back there! Oh, and definitely do not buy a vehicle from them because they will give you the lowest value possible for your trade in. Please take it from me, avoid this dealership! I left their yesterday infuriated.

Keep having reoccurring problem with my car I have QX30S don’t purchase this car nobody has contacted me to give me reliable transportation I’m... a mother I’m afraid of being broken down in the middle of nowhere with this car an it’s a new car

Received awesome service! I received immediate assistance when I drove into the dealership. I had no appointment, but they were able to fix my flat tire... and offer a free oil change there on the spot. I've been a customer for the last 2 years. I am always pleased with the service I receive. I also love the free car wash and vacuum, and if my car could talk it would say it appreciate it too! The associates are always friendly, kind and respectful. Call me a happy customer!

Great service! Always kind and professional associates. They were very helpful and the service I received makes me want to tell everyone about them! Grateful... customer

I absolutely love Infiniti of union city. Great customer service. I can't wait to upgrade my car. Everyone at the union city location is so nice.... I love the fact that someone is always checking on the customers while waiting on their car to be service.

My experience was very easy and extremely enlightening. No pressure. My salesman Lynn Stevens was very knowledgeable and informative. I test drove the... QX80 and fell in love. Though I didn’t make the purchase, I will be back in the near future.

Joey Couch is professional, patient and someone who really listens to his customers. Come see him for a great deal!

I haven't purchase yet, but Joey Couch won me over. He is knowledgeable, casual, and I loved talking with him about my future purchase!

Top notch service and I truly felt like a VIP member here. Joey Couch was awesome and I've already told some of my girls at work to see him. Best deal... EVER and LOVE my Q50! Thank you Joey!

Christmas came early this year! I visited the dealership for a routine oil change that turned into my purchasing a new car with an outstanding salesman... such as Andre Goolsby. I had a routine oil change scheduled on Christmas Eve with Mr. Carson Gaither (who is the absolute best service consultant EVER) and I could not be more happier with the outcome. Andre was very professional, attentive, and kind. His attention too detail and eagerness to place me in the best possible upgrade was awesome and much appreciated. Taurus is the bomb and made understanding "the numbers" such a breeze. He explained everything in great detail and was very knowledgeable and kind. I am so incredibly happy and excited about my Infiniti QX60. I am a repeat customer of the dealership because the staff provides superior service and would recommend that anyone in the market for a new vehicle visits Infiniti of South Atlanta.