Town & Country Ford of Pell City

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 5:00 PM

Town & Country Ford of Pell City Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2019

Town and Country Ford in Pell City, AL is proud to be an automotive leader in our area. Since opening our doors, we have

...

made it our mission to take care of our customer's transportation needs at a level that exceeds their expectations through convenience and reliability and at a price that is fair to both, coupled with the highest level of honesty and integrity. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.

""Experience Our Award-Winning Attitude"!"

Service

Oil, Filter Change

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 30, 2018

    It was a pleasure working with Marcus Johnson on the trade of my car and purchase of my new Ford Edge he started helping me online and communicated with... me well through out the whole process and even got me a better APR than my bank. I would suggest to anyone to ask for him for their purchase at Town and Country Pellcity Ford

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 12, 2018

    Bought a used Toyota Tundra here with no problems except the dealership did not put any fuel in the vehicle at the time of purchase, leaving me on empty.... 3 months later I refinanced the car and wanted to cancel the gap policy I purchased which is Ford Motor Gap coverage. When calling them they stated it is the dealerships responsibility to refund the money owed. Call the dealership and spoke with the finance specialist there and was told that the leinholder would refund me the money. Everyone sending you to someone else. So, I went by the dealership this morning and spoke with the finance manager and was immediately frowned upon by him and he was irritated that I was even there. He kept insisting that they would refund the money back to wells fargo and that they should have taken that amount out of the payoff amount because that is the law. Well, that didn't happen and I am still researching my options as to what steps to take to get the pro-rated amount refunded to me. In sum they are pleasant to by from, but not so pleasant when you want something from them. With this now etched in my memory, you won't sell me a second vehicle. Hope others read this and see their true colors.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 16, 2014

    Persistent and Professional describes our salesman Ronald Beavers when searching for the exact vehicle. We worked with Ronald for over seven weeks, with... periodic visits to find that "perfect vehicle". Ronald knew the questions to ask, and had an answer for every question we had for him. Over the seven weeks he would advise on what was available in line with our preferences, send snapshots with information on a specific vehicle and responded promptly to all inquiries from us. There was no hard sell, no pushing, just an attitude of "I am here to help you find the right vehicle". The entire staff here were helpful, courteous and professional. Financing was a pleasant surprise also and much different from my past experiences elsewhere. No hard sell, no pushy "buy this" routine. The finance representative went above and beyond to make sure my financing was exactly where I wanted it to be. Great experience ! This is the place to buy a vehicle. Professionals, courteous and a great selection.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2018

    Mr Ronald Beavers is a great salesman! It has been great working with him. This was our second truck he has helped us with. He knew what we were looking... for and helped us to find the perfect one! We were looking for leather seats to replace the cloth seats, and Mr Beavers helped us to find the style that was the perfect match! We would recommend him to our friends and family! Thank you Mr Beavers for you kindness, your help, and the great service! Thank you all for your kindness and service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2018

    Very friendly staff and very nice. Made me feel very comfortable ! Salesman was great ! Facility was excellent, Will definately come there for next car... . This was the third car I bought from there.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2018

    Bought a 2015 truck. Greg White was my salesman. Just wanted to let everyone know how great he was and courteous, very knowledgeable made the experience... worthwhile. I would definitely use Greg again if I have to purchase another vehicle . Thanks again Greg, Steve Pardue

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2017

    This was my 1st experience of buying a vehicle from Town and Country in Pell City, Alabama, and I could not be more pleased with the service and courtesy... shown to me and my wife on the purchase of our 2018 Ford escape. Our sales person Norman Wilder has been a lifelong friend of mine, as well as his sister Cynthia. Norman nailed every target we were looking for on our purchase from sales price, low interest rate, trade in value, and monthly payments. Every aspect of our visit was met with professionalism and courtesy. I highly recommend anyone looking to purchase a new vehicle not to look any further than Town and Country ford, Pell City Alabama, and Norman Wilder

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 3, 2017

    I bought 3 vehicles here F350,ford explorer, and a mustang. over the past 6 months, my truck has been in the service department 6 times and it's still... not fixed. last week my truck was towed in at my expense. I picked it up yesterday and it's quit on me again. They have no rental cars available. Terrible service all around.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    September 20, 2017

    The salesman was very nice and I feel like I got a good deal on my vehicle. But 2 weeks later I received a letter from a bank claiming I requested credit... from them to purchase the vehicle, I never did that. I went into the car lot knowing which bank I wanted to use and they went behind my back without asking me and submitted my application to at least one other bank. My bank approved me quickly, there was no reason for them to go behind my back and go to other banks. There's no telling how many banks they turned my information into, I'm very upset and ticked off about this!!!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2017

    The buying experience was quite enjoyable. Buddy Williams was a great salesman. What I loved most is he was very professional and knowledgeable of the... vehicle . We were just looking for a truck, but because he did not use any high pressure sales tactics (that totally turns me off) we ended up buying.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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