Reviews
Great Buying Experience for the 3rd time
I purchased a used car from Buster Miles back about 2006, my Mother bought a used car back about 2007 and now I just purchased a Certified Pre - owned Chevrolet from Buster Miles. I did not think I would be able to purchase the one that I wanted but Buster Miles worked to make it fit my budget. Tell them what you are looking for and what you need to fit into your budget and they will do the work. No high pressure sales tactics.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Treat Mountain!! Thank you so much for the kind review!!! I hope you are enjoying your Certified pre-owned vehicle!!!! If there is anything we can do for you in the future, please reach out to us. We are happy to help in anyway that we can. Also we would love to do your service on your GM Certified vehicle. Don't forget about the free maintenance plan included! Have a great day! Tom Internet Manager
John B. Williamson
I had a very pleasant experience with this purchase. Bought a 2009 Pickup from Buster Miles and several years later I returned to them to purchase a slightly used Tahoe. All levels of management were involved with this sale and their dedication to customer service at time of sale and later with the service department make this dealership, in my opinion, the premier dealership in our area. Steve sold both my purchases to me and is committed to making a deal which keeps the customer happy. They have become my dealer of choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, Thank you so much for the kind review! Steve told me to tell you hello and that he hopes you are enjoying your Tahoe. If there is anything we can do for you in the future, please let us know. We are happy to help you in anyway that we can. Sincerely, Tom Internet Manager 256-463-2151
Professional, listened to what I wanted
I just purchased a new 2013 Chevrolet Sonic from Buster Miles Chevrolet. Their information on the internet was so thorough that I pretty much had all of my questions answered and had decided on a car before contacting the dealership. I contacted them on Wednesday evening and met the salesman Thursday morning. He answered my remaining questions and explained things I had not even though about. The price of the car and the trade-in they allowed were both better than I had hoped for. Everyone was professional, yet nice and not pushy, and when I left I felt very good about the decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sue! Thank you so much for the kind review! David says hello and hopes you are enjoying the new Sonic!! If we can do anything for you in the future, please feel free to reach out to us. We are happy to help! Have a great day! Tom Sarrell BD Manager 256-463-2151
Easy to work with
They knew that I was in the market for a new used vehicle, and called several times to inform me about new trades. The vehicle I selected needed some minor work, and they fixed the issues that I had, and went beyond that by fixing something that we did not know was a problem. Great service all around. This is the second vehicle Mickey has sold to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello there AuburnFan!! War Eagle! Mickey wanted me to tell you Hello and that he hopes you are enjoying your new vehicle! If we can do anything for you in the future, please feel free to reach out to us. We are happy to help! Have a GREAT Day! Tom Internet Manager
Excellent service!
Truly a pleasure to deal with. Everything went smoothly and I highly recommend talking with Steve Perry if you ever need a car. Would definitely purchase here again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joel! Steve says Hello! Thank you so much for the kind review. Hope you are enjoying your new Cruze!! If we can do anything for you in the future just let us know. We are happy to help. Have a great day! Tom
Great dealership.
Best car buying experience ever. No pressure sales, no twisting the arm, and no salesman "talk". A dealership that wants to ensure you come back. Steve Perry great salesman to work with. I will buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, Thank you so much for the kind review! Steve wanted me to say hello. If we can anything for you in the future please feel free to reach out to us. We are happy to help you in anyway that we can! Have a great day!!!! Tom Sarrell BD Manager Buster Miles Chevrolet
Great Overall Car buying experience!!!!!
It was a complete five star experience!!!! I will always recommend Buster Miles Chevrolet to everyone for their car buying needs!!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shannon, Thank you so much for the kind review! Congratulations on your new vehicle!! If there is anything Buster Miles can do for you in the future please reach out to us. We are happy to help you in anyway that we can. Sincerely, Tom Sarrell BD Manager
Great experence buying my truck
THE EXPERENCE OF BUYING A TRUCK FROM BUSTER MILES FORD/CHEVROLET WAS GREAT I WILL RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND CO-.WORKERS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Small town dealer is a diamond in the rough!
My wife and I searched around on various websites for an Equinox or a Traverse and this dealership kept popping up with what appeared to be great deals, a good inventory of used vehicles, and a great track record, so we decided to make the 2 hour and 15 minute drive down to the little town of Heflin - and boy are we glad we did! Mickey and Tom kept in touch with us throughout the day and stayed way late to get the deal done considering how far we'd traveled. They gave us a great trade-in value for our Nissan Maxima and came back with their bottom line offers for each vehicle we were choosing from. No hassles, a friendly atmosphere. Mickey offered us dinner at the little restaurant down the street and the next time we're there we'll definitely take him up on that offer! (The place was closed when we finally left.) This place was a great find and we'll definitely be coming back. Thanks for treating us so well and making the buying experience so easy. Well done! Best regards, Chuck and Lynne Tonini Huntsville, AL
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chuck and Lynne, So happy to hear you enjoyed your visit here at Buster Miles Chevrolet!! Mickey says hello and that the offer is still on the table whenever you return. If there is anything we can do for you just let us know. We will be happy to help!! Thank you so much for the kind review and we look forward to seeing you again! Sincerely, Tom Sarrell BD Manager Buster Miles Chevrolet 256-463-2151
Excellent Service!
Recently purchased a Tahoe from this dealer. Was looking for a certified vehicle. The first one I drove I wasn't very pleased with after getting inside the car. The staff managed to get me into a nicer more equipped vehicle for an excellent price. They were great!!! I am female, I purchased this vehicle without my husband's assistance and the staff and salesmen there could not have been more pleasant to work with. Would absolutely buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Hilary, Happy to hear you had excellent service here at Buster Miles!! If there is anything we can do for you in the future please feel free to reach out to us. We are happy to help in anyway that we can! Sincerely, Tom Sarrell BD Manager Buster Miles Chevy & Ford in Heflin 256-463-2151