Audi North Scottsdale

4.9
(1,191 reviews)
Visit Audi North Scottsdale
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award View 8 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award

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New (877) 822-5402 (877) 822-5402
Used (877) 822-7294 (877) 822-7294
Service (480) 648-0581 (480) 648-0581

Inventory

See all 258 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2009.
Audi North Scottsdale is a five time award winning Magna Society dealership committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our staff takes pride in representing the Audi brand and is well versed in the innovative design advanced technology and superior performance that the brand represents. We strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle need parts or service or would like information on Audi products and services please call or email us for prompt attention.

Service center

Phone number (480) 648-0581

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.9
(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi North Scottsdale from DealerRater.

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5.0

We had a great car buying experience from this

We had a great car buying experience from this dealership! Everybody was super helpful and they all worked really well together as a team!

5.0

We had a great car buying experience from this

We had a great car buying experience from this dealership! Everybody was super helpful and they all worked really well together as a team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Appreciate your kind words about Audi North Scottsdale. Our team strives to provide the best car buying experience possible. Thank you for choosing us!

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5.0

Went in to look at a car we saw online.

Went in to look at a car we saw online. The process from start to finish was quick. Even the time with finance was very efficient, and was as paperless as can be. Nice to see how this dealership has progressed from the old car buying days

5.0

Went in to look at a car we saw online.

Went in to look at a car we saw online. The process from start to finish was quick. Even the time with finance was very efficient, and was as paperless as can be. Nice to see how this dealership has progressed from the old car buying days

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Chandler, we are grateful to receive this excellent 5-star review. Congratulations on your new vehicle. It makes us pleased to learn that our Sales Team could assist you with this process in a timely manner and that you enjoyed being able to complete your financing with as little paperwork as possible. Thank you very much for choosing to visit us here at Audi North Scottsdale and we hope to see you again sometime in the future.

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5.0

Friendly, great cars, wonderful general manager, nice

Friendly, great cars, wonderful general manager, nice selection. Df, hk. Ryo. Go blow hku. Cb g e

5.0

Friendly, great cars, wonderful general manager, nice

Friendly, great cars, wonderful general manager, nice selection. Df, hk. Ryo. Go blow hku. Cb g e

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about our range and team at Audi North Scottsdale- thank you. We value such encouraging words.

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5.0

Made an appt to view 2 cars with Gary Buffington.

Made an appt to view 2 cars with Gary Buffington. When we arrived Gary had the cars ready to go for test drives. Gary is very knowledgeable, friendly and ready to answer any questions you could have! He is not the least bit pushy like many other car salesmen. We were ready to purchase one of the cars and trade in our current car. Gary got the process started and man was it quick and easy!! Gary got all of our paperwork ready and got us in front of Lucas Pajaro, the finance guy, also an awesome and friendly guy!! This was the BEST, easiest, fastest car buying process my husband and I have ever experienced!! if you are in the market for a new or used car, call or go see Gary Buffington, he will not let you down!!! We will definitely be returning for our next car purchase!!

5.0

Made an appt to view 2 cars with Gary Buffington.

Made an appt to view 2 cars with Gary Buffington. When we arrived Gary had the cars ready to go for test drives. Gary is very knowledgeable, friendly and ready to answer any questions you could have! He is not the least bit pushy like many other car salesmen. We were ready to purchase one of the cars and trade in our current car. Gary got the process started and man was it quick and easy!! Gary got all of our paperwork ready and got us in front of Lucas Pajaro, the finance guy, also an awesome and friendly guy!! This was the BEST, easiest, fastest car buying process my husband and I have ever experienced!! if you are in the market for a new or used car, call or go see Gary Buffington, he will not let you down!!! We will definitely be returning for our next car purchase!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your experience with our team at Audi North Scottsdale. Your kind remarks regarding the smoothness of the buying process are noted. We look forward to serving you again should you need us in future.

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5.0

Great experience at Audi North Scottsdale.

Great experience at Audi North Scottsdale. Friendly dealership and easy to work with. On our trade.

5.0

Great experience at Audi North Scottsdale.

Great experience at Audi North Scottsdale. Friendly dealership and easy to work with. On our trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback on our friendly dealership and trade process at Audi North Scottsdale. It's enriching to know you had a good experience. Thank you.

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5.0

It was a great experience.

It was a great experience. Chris was great. He made buying my new car a very enjoyable experience.

5.0

It was a great experience.

It was a great experience. Chris was great. He made buying my new car a very enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Appreciate your heartfelt words. We're glad our team could make the process enjoyable for your new car purchase at Audi North Scottsdale.

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1.0

You are warned.

You are warned. Do not do business with Audi North Scottsdale. They do not stand behind their cars. All the they try to do is get money out of you. They say: "Our goal is to provide you with a personal, unique and responsive Audi experience." This is a total lie!!! I brought in a car with a broken oil level indicator light/sensor. I know it is the light/sensor because I manually checked the oil and it is 100% at the right level. The car only has 35,000 miles and just got out of warranty. Instead of trying to fix the light, they said I had to pay $220 for a diagnostic check and they they will give an estimate of what it will take to fix a light/sensor (that they agreed should have lasted longer than 35,000 miles.) Since it just got out of warranty and it is a low mileage car, I asked if they would cover the repair for something that should not break soon. A big resounding NO. All they are about is getting money out of you. They do not stand behind their cars. This leads to the conclusions that Audi cars are crap!! Don't buy an Audi and do not go to Audi of North Scottsdale!

1.0

You are warned.

You are warned. Do not do business with Audi North Scottsdale. They do not stand behind their cars. All the they try to do is get money out of you. They say: "Our goal is to provide you with a personal, unique and responsive Audi experience." This is a total lie!!! I brought in a car with a broken oil level indicator light/sensor. I know it is the light/sensor because I manually checked the oil and it is 100% at the right level. The car only has 35,000 miles and just got out of warranty. Instead of trying to fix the light, they said I had to pay $220 for a diagnostic check and they they will give an estimate of what it will take to fix a light/sensor (that they agreed should have lasted longer than 35,000 miles.) Since it just got out of warranty and it is a low mileage car, I asked if they would cover the repair for something that should not break soon. A big resounding NO. All they are about is getting money out of you. They do not stand behind their cars. This leads to the conclusions that Audi cars are crap!! Don't buy an Audi and do not go to Audi of North Scottsdale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to further discuss the experience you had with our Service and Sales Team and the condition of the vehicle you recently purchased. Can you please email me with your preferred contact information? I appreciate your time! Chris Powell General Manager Audi North Scottsdale cpowell@penskeautomotive.com

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5.0

This is my third CPO Q5 I have purchased from Audi North

This is my third CPO Q5 I have purchased from Audi North Scottsdale. This dealership is top notch from Sales to Finance and Service. I highly recommend visiting this dealership if you are in the market to purchase an Audi or service your existing Audi.

5.0

This is my third CPO Q5 I have purchased from Audi North

This is my third CPO Q5 I have purchased from Audi North Scottsdale. This dealership is top notch from Sales to Finance and Service. I highly recommend visiting this dealership if you are in the market to purchase an Audi or service your existing Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and loyalty to Audi North Scottsdale. We're glad that our team in Sales, Finance, and Service could provide a positive experience for you with the purchase of your CPO Q5s. Thank you for recommending us - it means a lot!

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5.0

It was a friendly, professional, and smooth process from

It was a friendly, professional, and smooth process from beginning to end. I must say that my salesperson Alex was the best! I will definitely be recommending both her and the dealership!

5.0

It was a friendly, professional, and smooth process from

It was a friendly, professional, and smooth process from beginning to end. I must say that my salesperson Alex was the best! I will definitely be recommending both her and the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear of your positive experience with our team at Audi North Scottsdale. It's good news that the process met your attitude. Your recommendation is highly valued, thank you!

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5.0

Nelson was easy to work with and took his time explaining

Nelson was easy to work with and took his time explaining the car to us. Finance was also very easy to work with.

5.0

Nelson was easy to work with and took his time explaining

Nelson was easy to work with and took his time explaining the car to us. Finance was also very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our finance department and the assistance from Nelson at Audi North Scottsdale. Understanding our vehicles is crucial, we're glad you found it informative. Thanks for the 5-star review!

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