Bell and Bell Buick GMC

4.0
(70 reviews)
Visit Bell and Bell Buick GMC
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–7:00pm 8:00am–5:30pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (843) 353-2768 (843) 353-2768
Used (843) 353-2783 (843) 353-2783
Service (843) 353-0517 (843) 353-0517

Inventory

See all 163 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2022.
At Bell & Bell we strive hard to make all of our customers ?Completely Satisfied?. We are committed to community involvement and customer service. Please let us know how we could help you and service your needs.

Whether you are searching for a new or pre-owned vehicle looking for a quote or checking on financing options our friendly professional staff is ready to provide you with all of the help you need. Just e-mail or call us if you have any questions about any information on our web site about purchasing a vehicle or any of our many services.
We strive hard to make all of our customers ?Completely Satisfied?

Service center

Phone number (843) 353-0517

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

4.0
(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Would definitely recommend Bell & Bell to any family

Would definitely recommend Bell & Bell to any family member or friend. Will be back when it is time for a new vehicle.

5.0

Would definitely recommend Bell & Bell to any family

Would definitely recommend Bell & Bell to any family member or friend. Will be back when it is time for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Great salesman

Had the pleasure of purchasing yesterday. The salesman, Ty Vereen, was very helpful and knowledgeable. He quoted me a final price that we shook hands on but when I sat with the finance manager the price was a bit higher. Turned out to be a miscalculation by the salesman and when I pointed it out to him he honored that price. Nobody's fault but class way to do business. Great experience and very happy with the deal

5.0

Great salesman

Had the pleasure of purchasing yesterday. The salesman, Ty Vereen, was very helpful and knowledgeable. He quoted me a final price that we shook hands on but when I sat with the finance manager the price was a bit higher. Turned out to be a miscalculation by the salesman and when I pointed it out to him he honored that price. Nobody's fault but class way to do business. Great experience and very happy with the deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Bell And Bell GMC! If you have any further questions, please give us a call. We're always happy to help!

Show full review
5.0

Excellent place to do business.

I bought my 1st GMC from Bell & Bell in 1996 and since then I have purchased new and used cars from Bell & Bell. Their customer service on the sales and service side is first rate! You cannot go wrong working with anyone at Bell & Bell. It is always so nice to see the friendly faces of the Bell family and the rest of the staff there!

5.0

Excellent place to do business.

I bought my 1st GMC from Bell & Bell in 1996 and since then I have purchased new and used cars from Bell & Bell. Their customer service on the sales and service side is first rate! You cannot go wrong working with anyone at Bell & Bell. It is always so nice to see the friendly faces of the Bell family and the rest of the staff there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
1.0

The original salesman I was working with was gone the day

The original salesman I was working with was gone the day after my test drive. The deal we made was adjusted, including the price of the car increasing. I was ready to buy, and had an exact day and time I was planning to buy. The new salesman seemed less than interested in selling me the car. I asked for some reassurance that the details of the agreement would be met in time, but because they could not provide me that, I decided to test drive at another dealership. When I told them I was driving a car elsewhere I was met with hostility and sarcasm. Car buying experiences should be pleasant, and after my original salesman left this dealership, this experience was anything but pleasant. I ended up buying that very next car I drove at the other dealership, as I was a serious buyer. I hope in the future they will try harder to meet the customers needs and satisfy them. I honestly didn’t even feel like they wanted to sell me that car!

1.0

The original salesman I was working with was gone the day

The original salesman I was working with was gone the day after my test drive. The deal we made was adjusted, including the price of the car increasing. I was ready to buy, and had an exact day and time I was planning to buy. The new salesman seemed less than interested in selling me the car. I asked for some reassurance that the details of the agreement would be met in time, but because they could not provide me that, I decided to test drive at another dealership. When I told them I was driving a car elsewhere I was met with hostility and sarcasm. Car buying experiences should be pleasant, and after my original salesman left this dealership, this experience was anything but pleasant. I ended up buying that very next car I drove at the other dealership, as I was a serious buyer. I hope in the future they will try harder to meet the customers needs and satisfy them. I honestly didn’t even feel like they wanted to sell me that car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

The service department is always friendly and very

The service department is always friendly and very professional. I have had my 2018 Buick Envision serviced at Bell & Bell since I bought it and will continue to do so as long as I own the vehicle.

5.0

The service department is always friendly and very

The service department is always friendly and very professional. I have had my 2018 Buick Envision serviced at Bell & Bell since I bought it and will continue to do so as long as I own the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
2.0

Defective rotors

Need new brake rotors at 31000 miles and less than 3 years old? Not covered by warranty? Something smells fishy here!

2.0

Defective rotors

Need new brake rotors at 31000 miles and less than 3 years old? Not covered by warranty? Something smells fishy here!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Show full review
5.0

Friendly staff and good service.

Friendly staff and good service. Oil change was performed in the time frame that was scheduled.

5.0

Friendly staff and good service.

Friendly staff and good service. Oil change was performed in the time frame that was scheduled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
1.0

Bell and Bell Not what you may have heard

We are from Lumberton NC and have many friends and associates that have bought cars and trucks from Bell and Bell and we inquired about a SUV there today. They said we were beyond 60 miles from them so there would be a $5,000 market adjustment. Obviously we told them to keep it. But rest assured we will share this with those friends and associates because this is simply ridiculous. We have one family member that owns a business here that is more than 60 miles and they own 12-13 trucks and an SUV that were all bought there and no problems.

1.0

Bell and Bell Not what you may have heard

We are from Lumberton NC and have many friends and associates that have bought cars and trucks from Bell and Bell and we inquired about a SUV there today. They said we were beyond 60 miles from them so there would be a $5,000 market adjustment. Obviously we told them to keep it. But rest assured we will share this with those friends and associates because this is simply ridiculous. We have one family member that owns a business here that is more than 60 miles and they own 12-13 trucks and an SUV that were all bought there and no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Kenneth, This is very concerning to the Bell family, and I would welcome the opportunity to speak with you and get more details on what occurred. We appreciate you giving us the opportunity to earn your business and I look forward to speaking with you. Greg Gantt General Manager

Show full review
5.0

The dealer gives me personal attention, offers a good

The dealer gives me personal attention, offers a good trade in and price and gives good service when needed

5.0

The dealer gives me personal attention, offers a good

The dealer gives me personal attention, offers a good trade in and price and gives good service when needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

PCOLLIER

Car key fob not working - after going through a wash cycle! Unable to repair, but B&B had a fob in the parts shop which they calibrated for my car. Quick process and reasonable price. Thank you!

5.0

PCOLLIER

Car key fob not working - after going through a wash cycle! Unable to repair, but B&B had a fob in the parts shop which they calibrated for my car. Quick process and reasonable price. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for leaving us this great review, Phyllis L. Collier! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! - The Bell and Bell Buick GMC Trucks Team

Show full review
See all 70 reviews