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Buyer Beware “ Don’t Trust This Dealership” My fiancé was hurt in a horrible accident on the job and has been unable to drive for two years. I promised... him once he was able to drive again we would go buy him a beautiful new truck. I said I would take 9000 out of out of my 401k as a deposit (I gave them 1000 that day) and Bell and Bell assured us if we wrote them a check they would not cash it until we got the money and we could go ahead and take the truck. Soon after I was told I would have to pay 5000 plus if I took out 10,000 from my 401k, and since I had already taken out money this year I could only take out once a year. We were ready to take the truck back but soon after we found out my fiancé had a settlement check coming in a few weeks which we decided we would use if Bell and Bell agreed to it and they did. We showed our salesperson Cameron a letter from lawyer proving the money was coming and again we were assured it was no problem they would wait for it. Even the finance person had assured us there was no hurry for the money just pay it when it gets here. Well we just found out Bell and Bell DID NOT keep their word on holding the check and went ahead and cashed it. This check will be turned over to the Horry County check fraud department where will will incur all kinds of legal expenses and my fiancé could go to jail if his settlement money doesn’t arrive soon. We have been GM buyers forever and have never had this happen with any other dealership. This dealership lied to us to get rid of this truck and we can only wonder why they didn’t choose to take the truck back instead of going this route. What should have been a happy time for us after my fiancé accident has turned into a nightmare. Please let our lesson prevent anyone else from trusting this Dealership.
Thank you, Cameron Jackson! You were a great help!
I received quick service done right the first time.
I purchased a used vehicle from Bell and Bell yesterday and the whole process was terrific. The sales person, Robbie Haselden, was everything I needed,... not pushy and very knowledgeable. I would highly reccomend both the dealer and salesperson.
Great Dealership to deal with. Wonderful people...
Amazing buying experience. The customer service is awesome. They will nit let you walk out an unhappy customer. They go above and beyond for their customers.... I do not shop at any other dealerships. I know I am getting the most for my money at Bell and Bell.
Excellent service every time! Have purchased several cars at Bell & Bell and will always purchase my cars from them.
The people at Bell &Bell are all ways courteous friendly and answers all questions .. always on time with service and knows what you need ..
Great customer service, did my service work while I waited and was finished in time expected.
I ordered a 2018 Chevy 2500hd from an out of town dealership. But Bell & Bell will do all service work on it. They have always been very fair and friendly... to me. Always appreciates my business.