Bell and Bell Buick GMC

the dealership is great took my car in they fixed it have not had a problem with it senses they are great to deal with

Nothing to review, I sent in a request for information on a car and no one even bothered to message me back regarding the orientation of the automobile, which is why I have little faith in dealerships. Most beg for leads or hound you to death and some just don't care unless your actually at their place of buisness. strange way to do buisness

Collectively, my husband and I have bought four slightly used cars at Bell & Bell, and have had all our service work done there. We have always been pleased with the vehicles, the sales and administrative staff, the service department, and other personnel we have encountered there. They are pleasant, helpful, informative, and willing to go the second mile. Phyllis Collier

On April 6th 2024 I went to bell and bell to buy a 2024 Yukon . When I got there after traveling an hour and a half the staff was a huge let down . Salesman was ok , however thay would not work with me much on the price at all. Thay were willing to lose a sale on a high end suv , over 385$ . There exact words were why should I sale you this car when I can get more from the next man. I was told this twice ! So I left the dealer ship heading home. I could tell my wife really wanted that truck so I went back, that’s when I spoke directly to the sales boss Carl Nelson . He belittled me and was rude to me in front of my wife. I bought the truck only because my wife wanted it.and I love my wife. But needless to say I’ll never go back to bell and bell again. Maybe I’m old fashion but I thought repeat customers were still important! I guess not . The following Monday I talked to Mr. Bell himself , told him of my dealings . He was nice enoughf i guess . He offered to send a roll back to pick up the suv and take it back . The suv was never the problem the terrible customer service , and the negotiation was . Maybe I just expect too much for the way people are today. But never again, will I be disrespected in such a manner do your own homework, and by all means see for yourself. I hope your experience Will be better than mine.

Would definitely recommend Bell & Bell to any family member or friend. Will be back when it is time for a new vehicle.

Had the pleasure of purchasing yesterday. The salesman, Ty Vereen, was very helpful and knowledgeable. He quoted me a final price that we shook hands on but when I sat with the finance manager the price was a bit higher. Turned out to be a miscalculation by the salesman and when I pointed it out to him he honored that price. Nobody's fault but class way to do business. Great experience and very happy with the deal

I bought my 1st GMC from Bell & Bell in 1996 and since then I have purchased new and used cars from Bell & Bell. Their customer service on the sales and service side is first rate! You cannot go wrong working with anyone at Bell & Bell. It is always so nice to see the friendly faces of the Bell family and the rest of the staff there!

The original salesman I was working with was gone the day after my test drive. The deal we made was adjusted, including the price of the car increasing. I was ready to buy, and had an exact day and time I was planning to buy. The new salesman seemed less than interested in selling me the car. I asked for some reassurance that the details of the agreement would be met in time, but because they could not provide me that, I decided to test drive at another dealership. When I told them I was driving a car elsewhere I was met with hostility and sarcasm. Car buying experiences should be pleasant, and after my original salesman left this dealership, this experience was anything but pleasant. I ended up buying that very next car I drove at the other dealership, as I was a serious buyer. I hope in the future they will try harder to meet the customers needs and satisfy them. I honestly didn’t even feel like they wanted to sell me that car!

The service department is always friendly and very professional. I have had my 2018 Buick Envision serviced at Bell & Bell since I bought it and will continue to do so as long as I own the vehicle.

Need new brake rotors at 31000 miles and less than 3 years old? Not covered by warranty? Something smells fishy here!