Bell and Bell Buick GMC

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 18, 2020

    The repairs to the a/c were not fixed the first time. We had to pay our $200.00 deductible again for the same repair to the a/c. Not happy about that!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2020

    Excellent customer service, oil change, tires rotated and 15,000 mile service done very efficiently. Jodi greeted me and explained the process of how they... would protect my car, me and their service people from the Corona virus. I highly recommend Bell and Bell!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2020

    Bell and Bell Buick/GMC is the best place to purchase or lease your new vehicle. Very nice staff and willing to work through any issues with you. Cameron... Jackson, our sales representative, has always been excellent and once again went out of his way to make sure that we had a hassle free leasing experience. Took care of a few issues that most dealerships would not, and got us on our way as quickly as possible. We highly recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 27, 2019

    a day ago I am both shocked, and Disappointed. About a week ago I was in this dealership for service as I am quite often. While there I was getting a cup... of coffee and I over heard a conversation I never thought I would hear. A sales manager talking to what I assume is a salesman about a customer and calling the customer the "N" word for wanting to drive a truck. I stopped in my tracks when I heard this. I asked an employee who the sales manager was and his name is Carl Nelson. I hope, that the Bell family will do something about this, as I know this is not who they want representing them. I also hope that if asked the salesman that heard it would speak up.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dear Never Okay, Both myself and my Dealer, are also disappointed, and would like to personally address this issue with you. You can call me @ 1800-...635-1695, but if you want to stay anonymous, then please email me at ggantt1@gmail.com. C. G. Gantt General Manager

  • 1.0 out of 5
    June 6, 2019

    Buyer Beware “ Don’t Trust This Dealership” My fiancé was hurt in a horrible accident on the job and has been unable to drive for two years. I promised... him once he was able to drive again we would go buy him a beautiful new truck. I said I would take 9000 out of out of my 401k as a deposit (I gave them 1000 that day) and Bell and Bell assured us if we wrote them a check they would not cash it until we got the money and we could go ahead and take the truck. Soon after I was told I would have to pay 5000 plus if I took out 10,000 from my 401k, and since I had already taken out money this year I could only take out once a year. We were ready to take the truck back but soon after we found out my fiancé had a settlement check coming in a few weeks which we decided we would use if Bell and Bell agreed to it and they did. We showed our salesperson Cameron a letter from lawyer proving the money was coming and again we were assured it was no problem they would wait for it. Even the finance person had assured us there was no hurry for the money just pay it when it gets here. Well we just found out Bell and Bell DID NOT keep their word on holding the check and went ahead and cashed it. This check will be turned over to the Horry County check fraud department where will will incur all kinds of legal expenses and my fiancé could go to jail if his settlement money doesn’t arrive soon. We have been GM buyers forever and have never had this happen with any other dealership. This dealership lied to us to get rid of this truck and we can only wonder why they didn’t choose to take the truck back instead of going this route. What should have been a happy time for us after my fiancé accident has turned into a nightmare. Please let our lesson prevent anyone else from trusting this Dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 25, 2019

    Thank you, Cameron Jackson! You were a great help!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2018

    I received quick service done right the first time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 4, 2018

    I purchased a used vehicle from Bell and Bell yesterday and the whole process was terrific. The sales person, Robbie Haselden, was everything I needed,... not pushy and very knowledgeable. I would highly reccomend both the dealer and salesperson.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2018

    Great Dealership to deal with. Wonderful people...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2018

    Amazing buying experience. The customer service is awesome. They will nit let you walk out an unhappy customer. They go above and beyond for their customers.... I do not shop at any other dealerships. I know I am getting the most for my money at Bell and Bell.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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