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Need new brake rotors at 31000 miles and less than 3 years old? Not covered by warranty? Something smells fishy here!
Friendly staff and good service.
Friendly staff and good service. Oil change was performed in the time frame that was scheduled.
Bell and Bell Not what you may have heard
We are from Lumberton NC and have many friends and associates that have bought cars and trucks from Bell and Bell and we inquired about a SUV there today. They said we were beyond 60 miles from them so there would be a $5,000 market adjustment. Obviously we told them to keep it. But rest assured we will share this with those friends and associates because this is simply ridiculous. We have one family member that owns a business here that is more than 60 miles and they own 12-13 trucks and an SUV that were all bought there and no problems.
Kenneth, This is very concerning to the Bell family, and I would welcome the opportunity to speak with you and get more details on what occurred. We appreciate you giving us the opportunity to earn your business and I look forward to speaking with you. Greg Gantt General Manager
The dealer gives me personal attention, offers a good
The dealer gives me personal attention, offers a good trade in and price and gives good service when needed
Car key fob not working - after going through a wash cycle! Unable to repair, but B&B had a fob in the parts shop which they calibrated for my car. Quick process and reasonable price. Thank you!
Thank you for leaving us this great review, Phyllis L. Collier! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! - The Bell and Bell Buick GMC Trucks Team
BEST SERVICE IN THE CAROLINAS
Hi my name is Mrs.Jackson and I live in Fayetteville North Carolina but I drove to BELL AND BELL in South Carolina to by my new Buick mainly because of the conversation that I had over the phone with my sales man Shawn. I left one short message and in 2min. Flate he called me right back. I had got to the dealership late but they didn't care because I was to buy a car from Durham that was over priced, but I then called Shawn at BELL and BELL and he made me feel like a person and not just a dollar sign. When I got there he was so very nice as well as the rest of the staff. Time was not on my side and they did not care how long it took. I got my new Buick Enclave for my 60th birthday gift and they even bought it to my house..Wow what a surprise that was. It made me cry..I love my new Buick and now I have a new car to drive my Grandkids in . Thank you BELL And BELL you really made this Grandmother very happy. Thanks Mr.Shawn for caring. Mrs.P.Jackson
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Shawn was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. - The Bell and Bell Buick GMC Trucks Team
Friendly, welcoming environment. Top notch professional...
Friendly, welcoming environment. Top notch professional service crew. Great communication throughout the visit and everything about the visit was smooth and trouble free. Good job!
Kyle Bell is very easy to work with. Very knowledgeable. ...
Kyle Bell is very easy to work with. Very knowledgeable.
The Service Department staff at Bell & Bell were...
The Service Department staff at Bell & Bell were courteous and professional. I had scheduled my first oil change and tire rotation there. I had also asked that they check on a recent issue with the blind-spot mirror alerts our not working. It took about an hour and a half for them to complete the oil change, tire rotation and their evaluation. No working findings on my blind-spot issue, but it's still working now.
The repairs to the a/c were not fixed the first time. We had to pay our $200.00 deductible again for the same repair to the a/c. Not happy about that!