James O'Neal Chrysler Dodge Jeep Ram

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(123 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Awesome work

Great service writers. Shout out to Sydney. Fabulous service. Prompt, affordable and excellent job done on our Ram Truck. Matt Beshers made it 100% worth the drive. Our truck is back to excellent running order. Highly recommend this dealership

5.0

Awesome work

Great service writers. Shout out to Sydney. Fabulous service. Prompt, affordable and excellent job done on our Ram Truck. Matt Beshers made it 100% worth the drive. Our truck is back to excellent running order. Highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Ram 3500 6.

Ram 3500 6.7. 1 week job turned into 4. $5200 later still leaks oil. Lies!!! Ordered parts without calling first, LIES!!!! I wouldn't recommend this Ram service department for major issues. Beau says the truck is running if you need to come get it that bad!!! But I don't recommend it. What sense does that make! He order the part on Tuesday didn't find out until 1pm that Friday the truck was suppose to be ready the part didn't come. I go get get the part bring it to you Monday and now the truck want be ready until Tuesday afternoon. If you're looking to have major work, and not to have issues after they "repair" one issue this is not the place. If you have high mileage Beau thinks that's an issue also.

1.0

Ram 3500 6.

Ram 3500 6.7. 1 week job turned into 4. $5200 later still leaks oil. Lies!!! Ordered parts without calling first, LIES!!!! I wouldn't recommend this Ram service department for major issues. Beau says the truck is running if you need to come get it that bad!!! But I don't recommend it. What sense does that make! He order the part on Tuesday didn't find out until 1pm that Friday the truck was suppose to be ready the part didn't come. I go get get the part bring it to you Monday and now the truck want be ready until Tuesday afternoon. If you're looking to have major work, and not to have issues after they "repair" one issue this is not the place. If you have high mileage Beau thinks that's an issue also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

Sorry service department they didnt fix a proble

I took my van to them it wouldnt start they had it for a few days told me it wasnt fuel pump but a couple days later said it was fuel pump they replaced it and a bad wire called said it was fixed but when i went to get it technican took me to van said fuel pump was bad but it might not start when i turn it off and gave ma a short peice of wire and told me if it doesnt start to hold wire on battery hot side then hold it to fuel pump fuse then start van rute then i knew what happened to my fuel pump they burned it up

1.0

Sorry service department they didnt fix a proble

I took my van to them it wouldnt start they had it for a few days told me it wasnt fuel pump but a couple days later said it was fuel pump they replaced it and a bad wire called said it was fixed but when i went to get it technican took me to van said fuel pump was bad but it might not start when i turn it off and gave ma a short peice of wire and told me if it doesnt start to hold wire on battery hot side then hold it to fuel pump fuse then start van rute then i knew what happened to my fuel pump they burned it up

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Bait and Switch. Once the dealership gets caught in lies...

Bait and Switch. Once the dealership gets caught in lies they tell you they won't sell you the car or trying to sell you on some other vehicle. Then when you catch them in the lies then they don't want to sell you anything.

1.0

Bait and Switch. Once the dealership gets caught in lies...

Bait and Switch. Once the dealership gets caught in lies they tell you they won't sell you the car or trying to sell you on some other vehicle. Then when you catch them in the lies then they don't want to sell you anything.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

Morgan did an amazing job putting us in a 2021 Dodge 3500...

Morgan did an amazing job putting us in a 2021 Dodge 3500 Ram. I will most definitely returning for future purchases. Great Job Morgan Simmons.

5.0

Morgan did an amazing job putting us in a 2021 Dodge 3500...

Morgan did an amazing job putting us in a 2021 Dodge 3500 Ram. I will most definitely returning for future purchases. Great Job Morgan Simmons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

If your looking for quality work on your vehicle and just...

If your looking for quality work on your vehicle and just friendly service Joe at the service department will make 100% sure your taken care of . He is a very honest , hard working individual who cares about customers wants and needs to make sure you leave a very satisfied customer. Ask for Joe Stroud .

5.0

If your looking for quality work on your vehicle and just...

If your looking for quality work on your vehicle and just friendly service Joe at the service department will make 100% sure your taken care of . He is a very honest , hard working individual who cares about customers wants and needs to make sure you leave a very satisfied customer. Ask for Joe Stroud .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

This place is the very best.They always take care of my...

This place is the very best.They always take care of my needs they are very personable and care about you as a customer and a friend .I have always been very satisfied with the quality of work and the responsible employees that work on your car I bought my car new there in 2009 and they have been the very best I would highly recommend James O'Neal to anyone they really do care

5.0

This place is the very best.They always take care of my...

This place is the very best.They always take care of my needs they are very personable and care about you as a customer and a friend .I have always been very satisfied with the quality of work and the responsible employees that work on your car I bought my car new there in 2009 and they have been the very best I would highly recommend James O'Neal to anyone they really do care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Bought a truck here after 6 months of internet searching....

Bought a truck here after 6 months of internet searching. Best price, great customer service, knowledgeable staff. Salesman Bruce was awesome, see him if possible. Highly recommend.

5.0

Bought a truck here after 6 months of internet searching....

Bought a truck here after 6 months of internet searching. Best price, great customer service, knowledgeable staff. Salesman Bruce was awesome, see him if possible. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

They will wheel, they will deal, they will lie and

After a poor judgement call by my 74 year old mother on purchasing a vehicle here, I negotiated a return. The manager agreed to a 1200.00 loss on our end which I agreed to. My mother returned the vehicle and neglected to read the fine print. They stole 4000.00 from her at that point. Crooks.

1.0

They will wheel, they will deal, they will lie and

After a poor judgement call by my 74 year old mother on purchasing a vehicle here, I negotiated a return. The manager agreed to a 1200.00 loss on our end which I agreed to. My mother returned the vehicle and neglected to read the fine print. They stole 4000.00 from her at that point. Crooks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

I would advise anyone to steer clear of this dealer they...

I would advise anyone to steer clear of this dealer they robbed my 74yr old mother out of 4,000.00, con artists and shady. I would give them a negative rating if possible.

1.0

I would advise anyone to steer clear of this dealer they...

I would advise anyone to steer clear of this dealer they robbed my 74yr old mother out of 4,000.00, con artists and shady. I would give them a negative rating if possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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