James O'Neal Chrysler Dodge Jeep RAM

2.3 out of 5 2.3
Rectangle 48
Sales 10:00 AM - 3:00 PM
Service 8:00 AM - 3:00 PM

James O'Neal Chrysler Dodge Jeep RAM Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2018

James O'Neal Chrysler, Dodge, and Jeep, is a family owned dealership that has been in business for 19 years. With a cons

...

istent supply of high quality new and pre-owned vehicles by Chrysler, Dodge and Jeep, James O'Neal Chrysler Jeep Dodge offers customers in all regions tons of choice; we have something for everyone. We also provide a full line of services to our customers, which include vehicle repair, car loans and an inventory of OEM Chrysler, Dodge and Jeep auto parts. There is something here for everyone, so come and visit us at 1634 Highway 27 North to see for yourself!

""NO DEAL LIKE AN ONEAL DEAL""

Service

New Tires

$49.99 and up*

Check Engine Light Diagnosis

Complimentary

New Battery

$49.99 and up*

New Brake Pads/Shoes (Front)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 2, 2018

    Buyer Beware, the General Manager Cody Jeffers word means absolutely nothing. Told me nearly a month ago he would have “his dent guy” repair damage to... my car that was caused in their detail shop. He even said he would send the guy to my place of work to make it more convenient for me. Now he avoids my phone calls, will not return my messages, no follow up. Nothing. Buyer Beware, these are the type of Ethics (or the lack thereof) your dealing with.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    June 2, 2018

    Over the phone you are not important, I live 9hrs away they have a truck i want. I tried to deal with them over the phone but was getting no response.... Said they would call in the morning and didn't. When I called in I was told directly that I wasn't as important as walk in customers. So i just kept getting shuffled to the back. Wow not a great way to treat customers, my money is green too. I'm not a tire kicker, I told him I was ready to buy as soon as they gave me a number for my trade in. Disappointed, my truck search continues......

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 7 found this review helpful. Did you?
  • July 11, 2014

    I spent 6 months shopping for the best deal on a very specific vehicle to purchase. I changed my search accidentally and stumbled onto a dealer that was... very far away from me (600 miles). I was doubtful that it would work out, seeing that I needed to the entire process via email/phone and have a solid trust in the vehicle prior to committing to a drive down and back. The sales person at this dealership was extremely communicative with me, and handled dozens of emails and phone calls over a three day period going over every detail of the truck, sending me any info I needed and when he was not available, another person was happy to step in and help me. We were able to work out a great price for their truck, work on getting a good price for my trade in and commit that the truck would be there after my 9 hour drive. Everything worked out perfectly and if I lived in that area, I would certainly be giving them my business in the future. I would gladly recommend them to anyone else that is looking for the right vehicle at the right price.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2018

    Great experiance it didnt take long to find a car the app made it simple and easy for me to shop for the best deal

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2017

    I had been to several call lots that day looking for a new or close to new mid-size suv and no really wanted to help me, I knew about what I wanted but... no one wanted to walk out on the lot and some even walked past me to help someone else. I wasn't being picky,(I sold cars for three years many moons ago.) I went back home and decided to get online and seen one that I thought I might like so I rode over the next day looked at it and decided that is the one and all I needed was them to have after market leather added , in which they set up a appointment that was convenient with me , picked up the car and returned it. I had locked myself out of my car one time and it was local, they were also closing,but one of the guys in the service department came by with out a fuss to unlock my car. I was very Thankful!! When I get my oil changed its always pretty fast.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2017

    Great process bought same day we went to look I would recommend

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2016

    Everyone was great, never thought buying a truck 1000 miles away would turn out so well. The owner of the dealership should be very proud to have such... a great team. Job well done

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 11, 2014

    I recently inquired about a used Dodge truck, the first person I talked to was very Rude, the second person I talked to was better but couldn't finish... talking to me and try to close a deal because he and the owner had to go on a hunting trip, and the third person tried to make things right but failed also. I was lied to and jerked around and the truck was sold out from under me before I could even test drive it.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2013

    I would like to thank Keith Hicks and the staff of James O'Neal for their assistance and help in my recent purchase of a 2011 Fords F-250. It was a great... experience. Thanks

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Enjoy the truck and let us know if you need anything! Thanks Keith Hicks

  • 1.0 out of 5
    April 9, 2013

    3 times I have contacted this dealer on a truck they have for sale and I have yet received a response I guess they dont want to make a sell. I first time... I contacted a sales person and I called back a day later and found out he is no longer employed. I guess I will have to take my business elseware

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    "We are truly sorry for your experience with our dealership. We strive to respond to each of our customers in a timely manner and create a positive ex...perience, whether shopping or for servicing. During that time frame we were transitioning to a new system and your email was not received. I hope that we will be able to make things right for you in the future. Please call me so I can help you further.

View More Reviews