Reviews
Write a reviewMy 18 year old daughter was having an issue with her Jeep
My 18 year old daughter was having an issue with her Jeep Compass. What we thought was going to be a very expensive issue turned out to be an easy fix! Thank you, Joe Stroud, and the entire O'Neal service team! You are such a pleasure to work with! I appreciate your honesty and integrity!
My 18 year old daughter was having an issue with her Jeep
My 18 year old daughter was having an issue with her Jeep Compass. What we thought was going to be a very expensive issue turned out to be an easy fix! Thank you, Joe Stroud, and the entire O'Neal service team! You are such a pleasure to work with! I appreciate your honesty and integrity!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome work
Great service writers. Shout out to Sydney. Fabulous service. Prompt, affordable and excellent job done on our Ram Truck. Matt Beshers made it 100% worth the drive. Our truck is back to excellent running order. Highly recommend this dealership
Awesome work
Great service writers. Shout out to Sydney. Fabulous service. Prompt, affordable and excellent job done on our Ram Truck. Matt Beshers made it 100% worth the drive. Our truck is back to excellent running order. Highly recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ram 3500 6.
Ram 3500 6.7. 1 week job turned into 4. $5200 later still leaks oil. Lies!!! Ordered parts without calling first, LIES!!!! I wouldn't recommend this Ram service department for major issues. Beau says the truck is running if you need to come get it that bad!!! But I don't recommend it. What sense does that make! He order the part on Tuesday didn't find out until 1pm that Friday the truck was suppose to be ready the part didn't come. I go get get the part bring it to you Monday and now the truck want be ready until Tuesday afternoon. If you're looking to have major work, and not to have issues after they "repair" one issue this is not the place. If you have high mileage Beau thinks that's an issue also.
Ram 3500 6.
Ram 3500 6.7. 1 week job turned into 4. $5200 later still leaks oil. Lies!!! Ordered parts without calling first, LIES!!!! I wouldn't recommend this Ram service department for major issues. Beau says the truck is running if you need to come get it that bad!!! But I don't recommend it. What sense does that make! He order the part on Tuesday didn't find out until 1pm that Friday the truck was suppose to be ready the part didn't come. I go get get the part bring it to you Monday and now the truck want be ready until Tuesday afternoon. If you're looking to have major work, and not to have issues after they "repair" one issue this is not the place. If you have high mileage Beau thinks that's an issue also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry service department they didnt fix a proble
I took my van to them it wouldnt start they had it for a few days told me it wasnt fuel pump but a couple days later said it was fuel pump they replaced it and a bad wire called said it was fixed but when i went to get it technican took me to van said fuel pump was bad but it might not start when i turn it off and gave ma a short peice of wire and told me if it doesnt start to hold wire on battery hot side then hold it to fuel pump fuse then start van rute then i knew what happened to my fuel pump they burned it up
Sorry service department they didnt fix a proble
I took my van to them it wouldnt start they had it for a few days told me it wasnt fuel pump but a couple days later said it was fuel pump they replaced it and a bad wire called said it was fixed but when i went to get it technican took me to van said fuel pump was bad but it might not start when i turn it off and gave ma a short peice of wire and told me if it doesnt start to hold wire on battery hot side then hold it to fuel pump fuse then start van rute then i knew what happened to my fuel pump they burned it up
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bait and Switch. Once the dealership gets caught in lies...
Bait and Switch. Once the dealership gets caught in lies they tell you they won't sell you the car or trying to sell you on some other vehicle. Then when you catch them in the lies then they don't want to sell you anything.
Bait and Switch. Once the dealership gets caught in lies...
Bait and Switch. Once the dealership gets caught in lies they tell you they won't sell you the car or trying to sell you on some other vehicle. Then when you catch them in the lies then they don't want to sell you anything.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Morgan did an amazing job putting us in a 2021 Dodge 3500...
Morgan did an amazing job putting us in a 2021 Dodge 3500 Ram. I will most definitely returning for future purchases. Great Job Morgan Simmons.
Morgan did an amazing job putting us in a 2021 Dodge 3500...
Morgan did an amazing job putting us in a 2021 Dodge 3500 Ram. I will most definitely returning for future purchases. Great Job Morgan Simmons.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If your looking for quality work on your vehicle and just...
If your looking for quality work on your vehicle and just friendly service Joe at the service department will make 100% sure your taken care of . He is a very honest , hard working individual who cares about customers wants and needs to make sure you leave a very satisfied customer. Ask for Joe Stroud .
If your looking for quality work on your vehicle and just...
If your looking for quality work on your vehicle and just friendly service Joe at the service department will make 100% sure your taken care of . He is a very honest , hard working individual who cares about customers wants and needs to make sure you leave a very satisfied customer. Ask for Joe Stroud .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This place is the very best.They always take care of my...
This place is the very best.They always take care of my needs they are very personable and care about you as a customer and a friend .I have always been very satisfied with the quality of work and the responsible employees that work on your car I bought my car new there in 2009 and they have been the very best I would highly recommend James O'Neal to anyone they really do care
This place is the very best.They always take care of my...
This place is the very best.They always take care of my needs they are very personable and care about you as a customer and a friend .I have always been very satisfied with the quality of work and the responsible employees that work on your car I bought my car new there in 2009 and they have been the very best I would highly recommend James O'Neal to anyone they really do care
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a truck here after 6 months of internet searching....
Bought a truck here after 6 months of internet searching. Best price, great customer service, knowledgeable staff. Salesman Bruce was awesome, see him if possible. Highly recommend.
Bought a truck here after 6 months of internet searching....
Bought a truck here after 6 months of internet searching. Best price, great customer service, knowledgeable staff. Salesman Bruce was awesome, see him if possible. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They will wheel, they will deal, they will lie and
After a poor judgement call by my 74 year old mother on purchasing a vehicle here, I negotiated a return. The manager agreed to a 1200.00 loss on our end which I agreed to. My mother returned the vehicle and neglected to read the fine print. They stole 4000.00 from her at that point. Crooks.
They will wheel, they will deal, they will lie and
After a poor judgement call by my 74 year old mother on purchasing a vehicle here, I negotiated a return. The manager agreed to a 1200.00 loss on our end which I agreed to. My mother returned the vehicle and neglected to read the fine print. They stole 4000.00 from her at that point. Crooks.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase