Reviews
Write a reviewWorst experience ever.
Worst experience ever. Used service, so would surely not buy a vehicle from them. No communication, kept truck for a month, ended up renting big truck with flatbed to bring back to Louisiana. Broke down in MS. Never would I recommend this company to anyone for ANYTHING.
Worst experience ever.
Worst experience ever. Used service, so would surely not buy a vehicle from them. No communication, kept truck for a month, ended up renting big truck with flatbed to bring back to Louisiana. Broke down in MS. Never would I recommend this company to anyone for ANYTHING.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kirk Brothers Supercenter Grenada MS
I always have a good experience with Kirk Brothers Supercenter. I have purchased cars and trucks from all over Mississippi including Cannon Chevrolet & Cadillac, Cannon Nissan, Mercedes of Jackson, Range Rover of Jackson, Toyota of Jackson, Audi of Jackson, Herring Gear Chevrolet of Jackson, Fowler Buick and GMC, Mac Haik Ford of Jackson, Herrin Gear BMW, Herrin Gear Lexus, Herrin Gear Infiniti, Gray Daniels Toyota, and Skinners Chevrolet. I can honestly say with great confidence and with a ton of experience that Kirk Brothers Supercenter will work hard and do their absolute best to ensure you have a Great Purchasing Experience as well as a Great Service Experience and they will also stand behind their vehicles and supply the best Customer Satisfaction they are able to offer you. Understanding that most Dealerships are controlled by the Brand it is so pleasing to work with a group like Kirk. I now own Automobiles, ATV's, Lawn Mowers, and Boats that all have been purchased from a Kirk dealership and I am very pleased and will from now never buy or have anything serviced by anyone else. THANK YOU KIRK BROTHERS SUPERCENTER and a Special Thanks to Hughes McElreath he is the best salesman on the planet.
Kirk Brothers Supercenter Grenada MS
I always have a good experience with Kirk Brothers Supercenter. I have purchased cars and trucks from all over Mississippi including Cannon Chevrolet & Cadillac, Cannon Nissan, Mercedes of Jackson, Range Rover of Jackson, Toyota of Jackson, Audi of Jackson, Herring Gear Chevrolet of Jackson, Fowler Buick and GMC, Mac Haik Ford of Jackson, Herrin Gear BMW, Herrin Gear Lexus, Herrin Gear Infiniti, Gray Daniels Toyota, and Skinners Chevrolet. I can honestly say with great confidence and with a ton of experience that Kirk Brothers Supercenter will work hard and do their absolute best to ensure you have a Great Purchasing Experience as well as a Great Service Experience and they will also stand behind their vehicles and supply the best Customer Satisfaction they are able to offer you. Understanding that most Dealerships are controlled by the Brand it is so pleasing to work with a group like Kirk. I now own Automobiles, ATV's, Lawn Mowers, and Boats that all have been purchased from a Kirk dealership and I am very pleased and will from now never buy or have anything serviced by anyone else. THANK YOU KIRK BROTHERS SUPERCENTER and a Special Thanks to Hughes McElreath he is the best salesman on the planet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
Helpful and informative on what was best for us on purchasing a new car
Customer
Helpful and informative on what was best for us on purchasing a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kirk Auto Group
There was no pressure and the buying experience was fast, easy and friendly.
Kirk Auto Group
There was no pressure and the buying experience was fast, easy and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck repair
The repair was fine. I think the price was high, and they never even told me a price before they fixed my truck. When my wife went to pick the truck up and pay the people were rude and ignored her. If you have an option don?t have anything done here.
Truck repair
The repair was fine. I think the price was high, and they never even told me a price before they fixed my truck. When my wife went to pick the truck up and pay the people were rude and ignored her. If you have an option don?t have anything done here.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terrible dealership and management
Purchased a used 2018 GMC Yukon SUV from them 3 wks ago that I've driven 2-3x's which needs an oil change and NEW tires. I'm 83 yo and didn't tell my kids about my intent to purchase. Found out the day I bought it that I paid $15K more than I should have ($56K) and it has 58,000 miles. I can't take it back because of MS laws. The car is ok but I don't love it. Getting the run around from the people at the dealership to assist me with getting new tires. Folks, do yourselves a favor and don't get your car from these crooks!
Terrible dealership and management
Purchased a used 2018 GMC Yukon SUV from them 3 wks ago that I've driven 2-3x's which needs an oil change and NEW tires. I'm 83 yo and didn't tell my kids about my intent to purchase. Found out the day I bought it that I paid $15K more than I should have ($56K) and it has 58,000 miles. I can't take it back because of MS laws. The car is ok but I don't love it. Getting the run around from the people at the dealership to assist me with getting new tires. Folks, do yourselves a favor and don't get your car from these crooks!
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi James. I'm sorry to hear you are not satisfied with your purchased. It is not common for a car dealership or any other business, to give away something as costly as tires, etc 3 weeks after the sale. We pride ourselves at Kirk Supercenter in great customer service as you can tell from others reviews. Sometimes, we even go out to the country and pull customers out of the mud. Twice! I sincerely hope that you begin to enjoy your beautiful Yukon soon.
Service
They?re just easy to do business with, especially in the service department.
Service
They?re just easy to do business with, especially in the service department.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kirk Auo of Grenada MS
Our sales representative was nice and very professional! Good job DeShun! I guess that's how to spell his name.
Kirk Auo of Grenada MS
Our sales representative was nice and very professional! Good job DeShun! I guess that's how to spell his name.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, knowledgeable staff
Very knowledgeable in getting our car fixed. Thanks guys. Always willing to improve and go the extra mile to help.
Great service, knowledgeable staff
Very knowledgeable in getting our car fixed. Thanks guys. Always willing to improve and go the extra mile to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
sad excuse
This is by far the WORST so-called dealership I have ever been to. Do yourself a favor and stay away from this place.
sad excuse
This is by far the WORST so-called dealership I have ever been to. Do yourself a favor and stay away from this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am extremely disappointed in this review for our dealership. I would appreciate additional information from you regarding your visit with us as well as the opportunity to make it right. You can contact me by email at kristisnyder@kirkbrothers.com or at the dealership 662-226-1361. Thanks. Kristi Snyder/General Manager