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Palm Springs Nissan

(173 reviews)
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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Reviews

(173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palm Springs Nissan from DealerRater.

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I have had my car serviced there since purchasing.

I have had my car serviced there since purchasing. Always always top notch service and honest advice.

I have had my car serviced there since purchasing.

I have had my car serviced there since purchasing. Always always top notch service and honest advice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your continued trust and kind words! We're thrilled to hear that you've consistently had great experiences with our service and advice. It's always our goal to provide top-notch care and honesty every step of the way. We truly appreciate your loyalty and look forward to seeing you next time!

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Mark was great.

Mark was great. About explaining my cars needs. Was happy my car was done with in 40 min

Mark was great.

Mark was great. About explaining my cars needs. Was happy my car was done with in 40 min

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for the kind words! We’re thrilled to hear Mark took great care in explaining everything clearly. Getting your car done in 40 minutes is a win—we’re happy we could get you back on the road so quickly! See you next time!

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They did such a great job.

They did such a great job. Thank you so much for a good job. Nice work! Keep going

They did such a great job.

They did such a great job. Thank you so much for a good job. Nice work! Keep going

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lupe, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

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Seth Richardson was very helpful in explaining and

Seth Richardson was very helpful in explaining and showing the many new features on the 2025 Rouge

Seth Richardson was very helpful in explaining and

Seth Richardson was very helpful in explaining and showing the many new features on the 2025 Rouge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience! We're thrilled to hear that Seth provided excellent assistance in showcasing the new features of the 2025 Rogue. Our team is dedicated to ensuring every customer feels confident and informed about their vehicle. We appreciate your feedback and look forward to seeing you again in the future! Stay safe!

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This is the friendliest and most efficient dealership I

This is the friendliest and most efficient dealership I have ever dealt with. They are very professional, prompt and communicative, something that is very much appreciated.

This is the friendliest and most efficient dealership I

This is the friendliest and most efficient dealership I have ever dealt with. They are very professional, prompt and communicative, something that is very much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing friendly, professional, and efficient service is always our goal, and we truly appreciate your feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again in the future!

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I’m grateful for the excellent service I received today.

I’m grateful for the excellent service I received today. Everything was explained to me in detail. Thank you to Mark and everyone else who helped me out today. Couldn’t have asked for better service.

I’m grateful for the excellent service I received today.

I’m grateful for the excellent service I received today. Everything was explained to me in detail. Thank you to Mark and everyone else who helped me out today. Couldn’t have asked for better service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Melissa! Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that Mark and the team provided you with excellent service and took the time to explain everything in detail. It’s always our goal to make sure our customers leave feeling confident and well taken care of. If you ever need anything else, don’t hesitate to reach out. We look forward to assisting you again in the future!

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I had an Outstanding experience with the sales associate,

I had an Outstanding experience with the sales associate, manager, and credit/closer as well! Everyone was professional, respectful, and polite and knowledgeable! I wouldn't go to any other local dealerships again. It was the Best Car Purchasing experience I have ever had!!!

I had an Outstanding experience with the sales associate,

I had an Outstanding experience with the sales associate, manager, and credit/closer as well! Everyone was professional, respectful, and polite and knowledgeable! I wouldn't go to any other local dealerships again. It was the Best Car Purchasing experience I have ever had!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey John! Wow, thank you for such an incredible review! We’re beyond thrilled to hear that you had an outstanding car-buying experience with our team. Providing professional, respectful, and knowledgeable service is what we strive for, and it’s great to know we exceeded your expectations. Enjoy your new vehicle, and we look forward to seeing you again in the future!

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Salesman Alex and attentive.

Salesman Alex and attentive. Price listed on website was not what the sticker price said when we arrived at the dealership. They did come down on the price.

Salesman Alex and attentive.

Salesman Alex and attentive. Price listed on website was not what the sticker price said when we arrived at the dealership. They did come down on the price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience! We're glad to hear that Alex provided attentive service and helped make your visit a positive one. We apologize for any confusion regarding the price, and we appreciate your patience as we worked to find a solution. Our goal is always transparency, and your feedback helps us improve. We hope you’re enjoying your new vehicle, and we’re here if you need anything in the future!

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Service staff was very efficient.

Service staff was very efficient. I was kept informed as to the progress of my services.

Service staff was very efficient.

Service staff was very efficient. I was kept informed as to the progress of my services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that our service staff provided efficient care and kept you well-informed throughout your visit. Ensuring transparency and a smooth process for our customers is a top priority. If there’s anything else we can help with, please don’t hesitate to reach out. We look forward to seeing you again in the future!

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Nice and friendly, fast service and transparent with all

Nice and friendly, fast service and transparent with all the recommendations. Lobby convenient for waiting.

Nice and friendly, fast service and transparent with all

Nice and friendly, fast service and transparent with all the recommendations. Lobby convenient for waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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