Palm Springs Nissan

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4.2
(722 reviews)
Visit Palm Springs Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (760) 558-4224 (760) 558-4224
Used (760) 558-4203 (760) 558-4203
Service (760) 558-4252 (760) 558-4252

Inventory

See all 128 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2022.
Buying a new or used car is easy at Palm Springs Nissan. We make the buying process enjoyable with friendly sales consultants and no pressure. We want you to be a part of the Palm Springs Nissan family and earn your business for years to come. There's a reason why Nissan North America Sales cites us as the Number 1 Volume Nissan dealer in the Coachella Valley!+. Come in today and see what buying a car should really be like.

+As cited by Nissan North America Sales
The Number One Volume Nissan Dealer in the Coachella Valley!

Service center

Phone number (760) 558-4252

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.2
(722 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

The worst experiance ive ever had getting mechanic work

The worst experiance ive ever had getting mechanic work done at palm springs nissan liars crooks thiefs

1.0

The worst experiance ive ever had getting mechanic work

The worst experiance ive ever had getting mechanic work done at palm springs nissan liars crooks thiefs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Best Nissan dealership ever.

Best Nissan dealership ever. The exceptional level of customer appreciation and support is evident from whole staff, from the general manager to the professional who answers the phone. Recently I had my 23 Pathfinder in for it's routine service and the service department acknowledged an issue with the rear bumper. After an evaluation it was determined the bumper had some defects. Edgar and Justin explained the problem to me and gave me several options to resolve the issue. Using Nissan's great warranty and support of their cars the bumper was replaced. The process went seamlessly thanks to Edgar and Justin, they made scheduling very easy and convienent. I was given a rental and the repair was completed much sooner than I expected. The car looks great as good as the day I drove it off the lot. It's very refreshing to be valued as a customer. I highly recommend this dealership, their great customer service has made me the proud owner of 5 new Nissans over the last 15 years.

5.0

Best Nissan dealership ever.

Best Nissan dealership ever. The exceptional level of customer appreciation and support is evident from whole staff, from the general manager to the professional who answers the phone. Recently I had my 23 Pathfinder in for it's routine service and the service department acknowledged an issue with the rear bumper. After an evaluation it was determined the bumper had some defects. Edgar and Justin explained the problem to me and gave me several options to resolve the issue. Using Nissan's great warranty and support of their cars the bumper was replaced. The process went seamlessly thanks to Edgar and Justin, they made scheduling very easy and convienent. I was given a rental and the repair was completed much sooner than I expected. The car looks great as good as the day I drove it off the lot. It's very refreshing to be valued as a customer. I highly recommend this dealership, their great customer service has made me the proud owner of 5 new Nissans over the last 15 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Nissan does not stand behind their cars.

Nissan does not stand behind their cars. Spoke to Edgar the service manager who treated me like I was an annoyance and not a customer. Will never buy another Nissan again. Car taken in 3 times for the same problem, the safety and tech features quit working. I am now stuck with a 35,000.00 pile of junk!

1.0

Nissan does not stand behind their cars.

Nissan does not stand behind their cars. Spoke to Edgar the service manager who treated me like I was an annoyance and not a customer. Will never buy another Nissan again. Car taken in 3 times for the same problem, the safety and tech features quit working. I am now stuck with a 35,000.00 pile of junk!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Just a terrible experience here.

Just a terrible experience here. Our salesman kept getting interrupted while my wife and I sat in a chair waiting. They didn't offer options on purchasing even though had a credit score of 785. I had a slow leak in a tire and the manager wanted to argue with me over it. The front leather seat had a small rip in it and sales along with manager took some pics but never heard back from them. Now, I find out they didn't advise KARR Security systems we purchased a vehicle with the security system. Just terrible service.The only good thing I can say was the salesman was nice but was too busy with other customers at the same time.

1.0

Just a terrible experience here.

Just a terrible experience here. Our salesman kept getting interrupted while my wife and I sat in a chair waiting. They didn't offer options on purchasing even though had a credit score of 785. I had a slow leak in a tire and the manager wanted to argue with me over it. The front leather seat had a small rip in it and sales along with manager took some pics but never heard back from them. Now, I find out they didn't advise KARR Security systems we purchased a vehicle with the security system. Just terrible service.The only good thing I can say was the salesman was nice but was too busy with other customers at the same time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Don't go here worst experience ever!!

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5.0

It isn't often that a salesman will come in to work on a

It isn't often that a salesman will come in to work on a holiday to help a customer who bought a car six months earlier. Eddie Murrillo is that kind of guy. I told him that I needed help understanding some of the controls on my new car, and he responded immediately. The next day he took me out on the road for a tutorial that answered my questions and made me more comfortable about setting out on a long driving trip.

5.0

It isn't often that a salesman will come in to work on a

It isn't often that a salesman will come in to work on a holiday to help a customer who bought a car six months earlier. Eddie Murrillo is that kind of guy. I told him that I needed help understanding some of the controls on my new car, and he responded immediately. The next day he took me out on the road for a tutorial that answered my questions and made me more comfortable about setting out on a long driving trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

The advisor was very courteous and was also very

The advisor was very courteous and was also very knowledgeable. Great job! I’ll be back for service in the future

5.0

The advisor was very courteous and was also very

The advisor was very courteous and was also very knowledgeable. Great job! I’ll be back for service in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

I spent 10 days for an oil leak and after they performed

I spent 10 days for an oil leak and after they performed what they thought was a solution and $1700 there was still an oil leak and then they replaced a broken dip stick tube for another $1200. by the time I got home to Phoenix it was still dripping oil so I can't say that I have any confidence in their service work. My next truck will never be a Titan. I had to also spend $140 per night.

1.0

I spent 10 days for an oil leak and after they performed

I spent 10 days for an oil leak and after they performed what they thought was a solution and $1700 there was still an oil leak and then they replaced a broken dip stick tube for another $1200. by the time I got home to Phoenix it was still dripping oil so I can't say that I have any confidence in their service work. My next truck will never be a Titan. I had to also spend $140 per night.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Seth Richardson was very helpful and explained everything

Seth Richardson was very helpful and explained everything very well. He was knowledgeable about electrical vehicles (ev). He also gave good value on are trade in. I very happy with my Leaf

5.0

Seth Richardson was very helpful and explained everything

Seth Richardson was very helpful and explained everything very well. He was knowledgeable about electrical vehicles (ev). He also gave good value on are trade in. I very happy with my Leaf

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Elias William, thank you for your kind review; we are happy to pass along your comments to Seth Richardson, he sure will appreciate them. Thank you again for taking the time to share your experience with us here at Palm Springs Nissan. Have a wonderful day!

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5.0

I reached out to Eddie this past fall to inquire about

I reached out to Eddie this past fall to inquire about purchasing a Nissan Leaf. As I know that electric vehicles are in extremely high demand right now, Eddie was awesome in facilitating my pre-purchase of a new Leaf of my desired model, color, and trim that was arriving about a month later at the dealership. He was a great advocate for me despite being from out of state; he overnighted me paperwork for signing by mail, and kept me updated by text and phone throughout the purchase process. The vehicle was ready for me, in perfect condition when I picked it up in November. The entire process was headache-free and I couldn't be happier with my experience or with my new Leaf. Thank you, Eddie!

5.0

I reached out to Eddie this past fall to inquire about

I reached out to Eddie this past fall to inquire about purchasing a Nissan Leaf. As I know that electric vehicles are in extremely high demand right now, Eddie was awesome in facilitating my pre-purchase of a new Leaf of my desired model, color, and trim that was arriving about a month later at the dealership. He was a great advocate for me despite being from out of state; he overnighted me paperwork for signing by mail, and kept me updated by text and phone throughout the purchase process. The vehicle was ready for me, in perfect condition when I picked it up in November. The entire process was headache-free and I couldn't be happier with my experience or with my new Leaf. Thank you, Eddie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ashley Colletti, thank you for your kind review; we are happy to pass along your comments to Eddie. We hope you have a great day!

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5.0

Estamos muy contentos y agradecidos con el equipo de Palm

Estamos muy contentos y agradecidos con el equipo de Palm Springs Nissan en especial con Eduardo Murillo por presentarnos el auto de nuestros sueños que sin dejar ser moderno se ajusto perfectamente a nuestras necesidades, agradecemos toda su amabilidad y sobre todo su paciencia, respondio siempre a nuestras dudas, es la persona ideal que buscas que te atienda si tu estas buscando un auto en el Valle. :)

5.0

Estamos muy contentos y agradecidos con el equipo de Palm

Estamos muy contentos y agradecidos con el equipo de Palm Springs Nissan en especial con Eduardo Murillo por presentarnos el auto de nuestros sueños que sin dejar ser moderno se ajusto perfectamente a nuestras necesidades, agradecemos toda su amabilidad y sobre todo su paciencia, respondio siempre a nuestras dudas, es la persona ideal que buscas que te atienda si tu estas buscando un auto en el Valle. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alejandro Escandon, muchas gracias, nos da mucho gusto en saber que tuvo una experiencia agradable. Esperamos que tenga un buen dia.

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