Reviews
Outstanding service.
Outstanding service. Great communication, great price! They got me exactly what I wanted. Highly recommended
Outstanding service.
Outstanding service. Great communication, great price! They got me exactly what I wanted. Highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought a car that they did the minimum service on.
I bought a car that they did the minimum service on. I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to service it. I'm a 65 year old disabled man with a heart condition and AC in Georgia is a necessity. The front tires have punctures on the sides and they didn't say if they checked the coolant. I have bought a car from John Thornton before so this is why I came back....... big mistake. No even contacted me from my calls to get service that I am willing to pay for. I know the car was bought"as is" but I expected better from John Thornton. I can't recommend anyone to purchase from John Thornton because I'm not satisfied with my purchase and no one seems to care. The name is Vance Thomas and I'm at 5997@comcast.net or 404 933 6560......... I'll be waiting and waiting and waiting and............ waiting.
I bought a car that they did the minimum service on.
I bought a car that they did the minimum service on. I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to service it. I'm a 65 year old disabled man with a heart condition and AC in Georgia is a necessity. The front tires have punctures on the sides and they didn't say if they checked the coolant. I have bought a car from John Thornton before so this is why I came back....... big mistake. No even contacted me from my calls to get service that I am willing to pay for. I know the car was bought"as is" but I expected better from John Thornton. I can't recommend anyone to purchase from John Thornton because I'm not satisfied with my purchase and no one seems to care. The name is Vance Thomas and I'm at 5997@comcast.net or 404 933 6560......... I'll be waiting and waiting and waiting and............ waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great experience during a touch time when i had to trade
Great experience during a touch time when i had to trade in my car of 11 yrs
Great experience during a touch time when i had to trade
Great experience during a touch time when i had to trade in my car of 11 yrs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome to work with.
Awesome to work with. They got us 2 matching vehicles quick. Prompt straightforward and honest. Will work with them again
Awesome to work with.
Awesome to work with. They got us 2 matching vehicles quick. Prompt straightforward and honest. Will work with them again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with Grant and Clyde as well as their
My experience with Grant and Clyde as well as their entire team was exceptional! My experience with them all was great and I am pleased with the service that I received!
My experience with Grant and Clyde as well as their
My experience with Grant and Clyde as well as their entire team was exceptional! My experience with them all was great and I am pleased with the service that I received!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The lady that dealt with me when I bought my car out
The lady that dealt with me when I bought my car out right kinda seemed alilttle pushy and when I called back after the purchase, which I’m happy about, I talked to her again about HOW MUCH IT’LL COST to get a diagnostic done cause I was having a small issue with the navigation and she kept trying to “remind” me it was as is, insinuating I was trying to get it done free. Why would I ask how much it would be then? Other then that love the place and the service!
The lady that dealt with me when I bought my car out
The lady that dealt with me when I bought my car out right kinda seemed alilttle pushy and when I called back after the purchase, which I’m happy about, I talked to her again about HOW MUCH IT’LL COST to get a diagnostic done cause I was having a small issue with the navigation and she kept trying to “remind” me it was as is, insinuating I was trying to get it done free. Why would I ask how much it would be then? Other then that love the place and the service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff was friendly and polite.
The staff was friendly and polite. I felt at home as soon as I walked in the office.
The staff was friendly and polite.
The staff was friendly and polite. I felt at home as soon as I walked in the office.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After I bought my used truck, there was a lock 🔐 on
After I bought my used truck, there was a lock 🔐 on trailer hitch blank. Clyde my salesman could not find the key, said it was my problem cut off or call locksmith. I will never do business again and I'm calling better call Harry, BBB and trust Dale 😤 Tim Kuykendall 6788984226. Pass this to JT Chevrolet CEO
After I bought my used truck, there was a lock 🔐 on
After I bought my used truck, there was a lock 🔐 on trailer hitch blank. Clyde my salesman could not find the key, said it was my problem cut off or call locksmith. I will never do business again and I'm calling better call Harry, BBB and trust Dale 😤 Tim Kuykendall 6788984226. Pass this to JT Chevrolet CEO
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
John Thornton as a dealership and the salesperson Clyde absolutely did not tell you it was your problem; you told us you were coming up to the store and never showed and Clyde called to follow up and you did not respond. All Clyde told you was the two ways we could remedy problem and that was to hire a locksmith or cut it off which would take 30 seconds and $0.00 expense to anyone, but we were never given the chance to help you. Our offer to help still stands whenever you have time to stop by. Dan Ramsdell Executive Manager
We bought our SUV from Clyde Springer, he was an awesome
We bought our SUV from Clyde Springer, he was an awesome salesperson. Close made sure they we were well taken care of. I will give him 10 stars. #RidewithClyde!!!!!!
We bought our SUV from Clyde Springer, he was an awesome
We bought our SUV from Clyde Springer, he was an awesome salesperson. Close made sure they we were well taken care of. I will give him 10 stars. #RidewithClyde!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matthew and the entire service department were thorough
Matthew and the entire service department were thorough and timely. Thank you for a job well done.
Matthew and the entire service department were thorough
Matthew and the entire service department were thorough and timely. Thank you for a job well done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair