Boulevard Cadillac

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    June 8, 2020

    I was interested in a used vehicle they have but unfortunately still have not heard back a week after my initial request. No worries. I will take my business... elsewhere.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Tha...nk you providing this information so we can improve upon our services. We hope you will give us another chance to show you how exactly how important you are to us. Boulevard Cadillac

  • 5.0 out of 5
    March 4, 2020

    Great overall experience, was treated with respect and fairly

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 16, 2015

    I just wanted to give a shout out about a Dealership that that went to great lengths to make a customer happy. I wanted to mention right from the beginning... the Sales Mgr. Paul Hendry and the Gen. Sales Mgr. Ron Pimentel did exactly what they said they were going to do. What they promised they delivered, Quite refreshing in our day and time. Wyatt McCain was instrumental in helping buy and work out a couple of purchases in the past, and this time my Salesman was Nick Elizarraraz who kept things moving and made the sales transaction very smooth. Not to forget the Director of Finance, Ron Resurreccion, who completed the buy and kept all smooth and calm. Last but not least my Service man Ted Stark who makes sure that I receive quick and courteous service. Thank You all for a good experience. I bought a 2015 SRX and love it.. Bruce L Ball

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 2, 2020

    Working with Boulevard was an experience unlike any other dealership. I typically dread going into buy or lease a new car but everyone I interacted with... was incredibly helpful and welcoming. Issa was too notch and Jane as well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    June 25, 2019

    The quality of the work done was not up to my expectations

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear that, Michelle. Our management team would love to speak with you. At your earliest convenience, please contact us so we can learn... more about your visit. Thank you!

  • 5.0 out of 5
    April 15, 2019

    This was a easy process, called regarding repairs and was told to come down and the they figured out the problem within 15 minutes, Robert was my service... guy who set everything up and got me a ride to work. Very nice experience and the customer service was excellent.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 20, 2019

    Dealer did all that they could plus. My problem is supposedly unique to my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2018

    Just had an oil change but everything is excellent

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 18, 2018

    I brought my car in a year ago for a knocking sound on the left, it was repaired, then the same sound on the right, had it repaired on 10/8/18, now it's... knocking on the left side. Unhappy customer

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    April 18, 2018

    I was told the vehicle I purchased had new tires. Yes and no. Who puts only 2 new tires on a Cadillac and leave the other 2 extremely worn and cracked... tires on. I trusted what I was told. Now I need to buy 2 new tires after only 4 months of my purchase.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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