Reviews
Write a reviewJorge was very kind, understood what we wanted, and
Jorge was very kind, understood what we wanted, and helped determine what we wanted at an affordable price for us at the moment.
Jorge was very kind, understood what we wanted, and
Jorge was very kind, understood what we wanted, and helped determine what we wanted at an affordable price for us at the moment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked well with me through email and held to promised
Worked well with me through email and held to promised price. Process went very well.
Worked well with me through email and held to promised
Worked well with me through email and held to promised price. Process went very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adrian was very helpful and had my car ready in less than
Adrian was very helpful and had my car ready in less than then time I usually have to wait
Adrian was very helpful and had my car ready in less than
Adrian was very helpful and had my car ready in less than then time I usually have to wait
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They delivered on their promise, they were fun and quick
They delivered on their promise, they were fun and quick to work with. They made the expierence pleasurable but not drawn out.
They delivered on their promise, they were fun and quick
They delivered on their promise, they were fun and quick to work with. They made the expierence pleasurable but not drawn out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that your experience at Penske Chevrolet of Cerritos was enjoyable and efficient. Thank you for the positive review-- we value your feedback.
Wait time too long and no communication or updates on
Wait time too long and no communication or updates on wait times even if appointment is made.
Wait time too long and no communication or updates on
Wait time too long and no communication or updates on wait times even if appointment is made.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to discuss the wait time during your visit and the level of communication you received from our Service Department. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com
Service is good but they forgot to put the oil cap back
Service is good but they forgot to put the oil cap back so I got to stop because burn oil fumes at the middle of the freeway this is the second time In this dealer
Service is good but they forgot to put the oil cap back
Service is good but they forgot to put the oil cap back so I got to stop because burn oil fumes at the middle of the freeway this is the second time In this dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Please know that we take your feedback seriously. We would like to discuss your concerns regarding the oil change our Service Team recently performed on your vehicle, as well as the state of your vehicle upon return to you. Please send me an email with your preferred contact information to discuss this further. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com
I am very satisfied with with the service received at
I am very satisfied with with the service received at Penske . Our sales associate Nicola was very friendly and patient.
I am very satisfied with with the service received at
I am very satisfied with with the service received at Penske . Our sales associate Nicola was very friendly and patient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive feedback about your interaction with the sales associate at Penske Chevrolet of Cerritos. We aim to always provide great service to our customers. Thank you for choosing us.
Great service everything went smooth.
Great service everything went smooth. John was extremely helpful and got me a great deal.
Great service everything went smooth.
Great service everything went smooth. John was extremely helpful and got me a great deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear your service went smoothly at Penske Chevrolet of Cerritos and that John was able to assist you. Thank you for choosing us!
My experience with Penske Cerritos Chevrolet was awesome
My experience with Penske Cerritos Chevrolet was awesome out of all the dealerships that I’ve been too this was by far the best George and Adimir were willing to negoiate with me for a reasonable price and l got to walk away with my dream car!!
My experience with Penske Cerritos Chevrolet was awesome
My experience with Penske Cerritos Chevrolet was awesome out of all the dealerships that I’ve been too this was by far the best George and Adimir were willing to negoiate with me for a reasonable price and l got to walk away with my dream car!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that you appreciated your experience at Penske Chevrolet of Cerritos and found our prices reasonable. Thank you for recognizing our staff members' efforts and congratulations on getting your dream car.
They were pretty fast and professional I can always be
They were pretty fast and professional I can always be back with you. Thanks a lot.
They were pretty fast and professional I can always be
They were pretty fast and professional I can always be back with you. Thanks a lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appreciate your praise especially noting the speed and professionalism of Penske Chevrolet of Cerritos. Your support means a lot to us.
