Mclaughlin Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
104 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 23, 2020

    Quality organization who knows my car. Price competitive but with trained service people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frederick, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we ca...n do for you! Safe travels!

  • 5.0 out of 5
    June 30, 2020

    Adele Carter was wonderful. I would recommend her to everyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 29, 2017

    Thank you for getting me in and out. It's great to have a service department that cares about me and my precious time...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 25, 2020

    Always a pleasure to have scheduled oil changes and tire rotation done at McLaughlin Ford. Angie is a great Service Rep and takes care of us

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 24, 2020

    No issues my vehicle was serviced in a timely matter.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2020

    The customer service was excellent. Our salesman Jason was great in answering questions or getting the answer promptly if he did not know it. Extended... warranty offers are phenomenal. The buying process was done with ease and forms were explained.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Prissela, thank you for your kind words and congratulations on your new vehicle. If you have any additional needs or questions, we will be more than h...appy to assist you! Safe travels!

  • 5.0 out of 5
    May 11, 2020

    My phone will not Bluetooth to the truck. Ford states it will Bluetooth any phone but i read forums that state the LG Stylo 5 will not Bluetooth with the... F150. I did not know this until after i got the truck and failed multiple attempts to Bluetooth my phone with the truck. Also the paint was knicked on the tailgate by one of the techs and now i have to make an appointment for it to be touched up.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave your honest feedback, Chery. If you would like to speak with us further about your experience, please don't hes...itate to reach out. We are always happy to help!

  • 5.0 out of 5
    March 6, 2020

    Eddie cockerill was my salesman and he did a excellent job helping me get my car with my trade in.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2020

    Bruce was great . Friendly . Stayed after closing to finish up my deal . Couldn?t ask for better !

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ashley, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Bruce. Please let us know if there is ever a...nything else we can do for you! Safe travels!

  • 5.0 out of 5
    February 24, 2020

    The services department was top notch. We brought our vehicle for ?The Works? and was treated with great customer service

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questi...ons, we will be more than happy to assist you! Safe travels!

View More Reviews