Reviews

4.9 out of 5 4.9
76 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 19, 2018

    Great experience. Love the Focus. Knowledgeable, friendly, and helpful employees, and especially salesman Bruce and Finance Manager Carol.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 30, 2018

    Very pleased with prompt,competent service ... This has been our experience with the two sedans, two suvs and three trucks we have purchased at McLaughin... Ford in Sumter, S.C.

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    Came in for service or repair
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  • June 29, 2017

    Thank you for getting me in and out. It's great to have a service department that cares about me and my precious time...

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    Came in for service or repair
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  • 5.0 out of 5
    August 2, 2018

    Daniel and David did a great job getting me the best deal on my car. This is my 5th car purchased from McLaughlin Ford and I’ll be back again. ... All around great folks to deal with!

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    Shopped for a used car
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  • 5.0 out of 5
    July 26, 2018

    Daniel was awesome to work with. Would recommend him to any one i come across looking to purchase a vehicle.

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    Shopped for a used car
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    Dealer Response

    Shawn, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or quest...ions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    July 24, 2018

    Wonderful people. Went out of their way to make sure I was and am satisfied with this Jeep. Perfect for me. Thanks Daniel, Carol and Kyle.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Pamela, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever ...anything else we can do for you! Safe travels!

  • 5.0 out of 5
    July 23, 2018

    I took my 2017 Ford Escape in for a 25,000 Mile Service. My Service Advisor was Tami Cross. She was knowledgeable, helpful, and able to solve my problem.... I had about an hour wait for the servicing which I thought was great. They always offer coupons. I will continue to have my vehicle serviced at McLaughlin until I am ready to purchase a new one.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Janet, thanks for the great star-rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us aga...in in the future!

  • 5.0 out of 5
    May 28, 2018

    This was my first time buying from a dealership , I always thought that it would be a long, drawn out and aggravating process. I was very wrong. From the... time we pulled in the lot to leaving in a new car was about a hour and a half. That includes us looking a few few cars and test driving out new jeep. The staff were nice and very helpful they did not try to push us into something we didn't want. They listed to our opinions and concerns. I will definitely be going back here on our next car.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our ...business! We hope to see you again in the future! Take care!

  • 5.0 out of 5
    May 24, 2018

    Thanks again. Number 17 or 18 but who’s counting. Adele is the best. David thanks for making “it” right. Best dealer in town . New /... used car for son and wife. Great job

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  • 4.0 out of 5
    May 11, 2018

    body work was great. they washed my truck but they never washed the top of the cab.I allways start at the top when I wash my truck.

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