Athens Dodge Chrysler Jeep RAM

I live about 3.5 hours from athens. And I've been looking at used jeep wranglers for about a month. Over an hour away it was hassle getting pictures, any issues, honesty, or a committed sales person. I emailed Athens Dodge on a whim about a vehicle in stock. John Tiner was quick with a reply, very understanding of my weariness of being as far away as I was from them. We started texting last week, he even provided a detailed walk around video of the vehicle. The guy went out of his way in his off time at one point to provide me with information. We drove up, still nervous about the sale and sight unseen vehicle. We literally had nothing to worry about. John went over everything. Made sure I drove at speeds to see there was no steering issues. I got my trade in ready for him, and then Oliver Espinoza in finance made the whole paperwork process smooth. We were at the dealer I would say an hour and a half tops. The easiest and quickest car buying experience I've ever had. I WILL deal with these guys again. I'm a heartbeat.

Mr. Hamilton did an outstanding job of selling and explaining the features on my new Jeep. The finance was very efficient. Great job Athens DCJ

It was a very satisfying experience! Everyone we dealt with were very professional, courteous, friendly, helpful, and just plain nice and pleasant to deal with. Highly recommend this dealership! AAA+++++

Dealership and salesman were very easy to deal with and purchasing my Jeep from them was a pleasurable experience. Johnny was especially helpful. A lot of vehicles to choose from on the lot with all the right options!

We are very unhappy with the dealership. We were told when purchasing vehicle that they take care of the tax, tag and title. They made a mistake so they sent us a check and all the paperwork so that we now have to go wait in line to get our tax, tag and title. This is the first time out of all the vehicles we have bought from other dealerships that we have to do this. They were asked before we signed anything if they take care of this. I was called and told because they made a mistake of $189 that they felt this was the easiest way to solve it by making us go to get it ourselves. I’m so angry that the would just decide that without discussing it. Customer service. Zero. With the holidays and all the stress, now they added more. Just wow.

I must say that the buying process was top notch! However, it has all gone downhill since! The first week of ownership of my new Ram 1500, the brake system failed. I called service at the dealership, and the service writer said that they were backed up on loaner vehicles, and I was just out of luck. A rival Ram store got me in immediately, and set me up with a rental that was paid for by Ram warranty. The next issue I’ve had is their failure to pay off my trade vehicle. It has been 22 days since I purchased, and still not paid up. They said they didn’t get funded until last week. Then I was promised a week ago that a payoff check would be overnighted immediately. And now, another week has gone by, and they are waiting for the check to be signed. Totally unacceptable. A business should shine after the sale. This was has totally been in the dark since the sale was made!!!

outstanding pricing and customer service. The selection was far superior to any other dealership that we have seen in the area. we highly recommend Athens Dodge!

Went to this dealership during the week and looked at a car that I saw online. The salesman came out and talked to us about the car and showed us what it was listed for. Decided to go back and look at the vehicle, which I clearly wanted to purchase. So, we went to the bank two days later to get approved for a loan and then headed to the dealership to see the car. I looked again at the car online again before we headed there to make sure it was still in the lot. When we got to the dealership, the salesperson that we talked to was busy with another client, but he told us this other salesperson would take good care of us. So, after talking to him for a bit, we gave him numbers and he was off to talk to someone. He came back with off the wall numbers, told us the car was a different price and they couldn’t take our offer. I looked at the website again, that I had just looked at 15 mins prior and the price had been changed to over $2 k higher? I was flabbergasted. I could not believe how deceitful these people were. Wow!!! I have never ever had that happen in all the times I had been to a dealership. To change the price, while I was sitting in the office to buy it? It’s a good thing I had a screen capture of it from prior and was able to truthfully say that they are liars!! Will definitely NEVER go back there again. CROOKS

My time spent there it was well worth it I got into a very nice SUV and I love it the salesman Jorge Balbuena he was so awesome he took his time to help me and he was so good to my 3 year old daughter he is very good with children Especially when they have been sitting there and they get bored and is all over the place he understood he was the best salesman very nice outgoing funny awesome good with kids and he was friendly and very helpful...

It was good to see that you started your shuttle service again I dropped my vehicle off this morning and Pam gave me a ride home She was very pleasant and friendly She is definitely an asset to your company. Keep up the good work !